Magellan Health

  www.magellanhealth.com
  www.magellanhealth.com

Magellan Health Reviews

Updated December 8, 2014
Updated December 8, 2014
121 Reviews
3.6
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Barry Smith
22 Ratings

Review Highlights

Pros
  • Work from home opportunties are good (in 15 reviews)

  • They encourage work-life balance, caring for each other, and delivering great customer service (in 10 reviews)


Cons
  • Llack of management skils in middle management leeads to low employee morale in some departments (in 5 reviews)

  • discrimination with some work benefits from upper management (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    One depressing behavioral health company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Glen Allen, VA
    Current Employee - Anonymous in Glen Allen, VA

    I have been working at Magellan Health full-time (less than an year)

    Pros

    Pay is okay. Semi- annual bonuses. Not a lot of micro-managing

    Cons

    This is is a new public sector program with state oversight so there is never an answer to anything. Magellan is constantly over-promising and under-delivering to its customers . We are one year into the program and still very disorganized, partially because we can't keep well trained staff around long enough to keep things running smoothly. Management is too swamped to train people or even respond to their emails. Do yourself a favor and stay away.

    Advice to ManagementAdvice

    At a CMC of 140 people, I don't understand how there is no HR on site, I have never met a single HR person from Magellan- maybe you guys should look at your turnover rates and make a trip from corporate?

    We know you all are busy but engaging with your staff goes a long way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Provided learning opportunities, very top heavy, with lack of communication.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Magellan Health full-time (more than 3 years)

    Pros

    Expand knowledge, experience in a different field, and learning about a variety of subjects.

    Cons

    Communication was lacking. Users no prepared to answer consumer's questions.

    Advice to ManagementAdvice

    Communicate more to the users.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    A long time employee who would recommend working at Magellan Health to friends and family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Magellan Health full-time (more than 10 years)

    Pros

    I have found that Magellan really treats 'work/life' balance with the highest priority. It is an open culture with emphasis on continued learning with ample opportunity for advancement.

    Cons

    The company has offices all over the country with a large 'work-at-home' population. For some, the lack of face-to-face interaction can be a challenge.

    Advice to ManagementAdvice

    Continue to keep an open information environment so all employees feel a part of Magellan success.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Stay away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Magellan Health full-time (less than an year)

    Pros

    Co-workers are supportive and friendly.

    Cons

    The CMC is poorly operated.

    Advice to ManagementAdvice

    poor leader at the helm.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Program Integrity / Special Investigations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Magellan Health full-time (more than 8 years)

    Pros

    Working with talented people who know the business.

    Cons

    Poor morale and getting worse.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Employment Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Parsippany, NJ
    Current Employee - Business Analyst in Parsippany, NJ

    I have been working at Magellan Health full-time (more than 5 years)

    Pros

    Atmosphere is one of peer sharing.

    Cons

    Frequent management changes and work reassignments.

    Advice to ManagementAdvice

    Need for career development and provision of challenges to long term employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Customer Care Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate in Saint Louis, MO
    Current Employee - Customer Care Associate in Saint Louis, MO

    I have been working at Magellan Health full-time (less than an year)

    Pros

    Job is not difficult, can utilize good benefits, time off is pretty off with paid holidays

    Cons

    The pay is not attractive at all I started with a temp and when hired permed no bump in pay they stated that "this is what every one starts at temp and direct hires", difficulty getting help for new situations no hands on and one on one training.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    I Love It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate I in Maryland Heights, MO
    Current Employee - Customer Care Associate I in Maryland Heights, MO

    I have been working at Magellan Health full-time (less than an year)

    Pros

    Been there over 3 months now and I absolutely love it and I'm so thankful to work in such a professional environment.

    For the most part 99.999% of the people are pleasant, inviting and friendly and will help you as much as they can.

    The benefits are excellent and so many days off with paid holidays and even a few floating holidays for good measure - lol. Other benefits include dental, vision, health and life insurance.

    I finally don't have to work nights, weekends nor holidays and next year I will be working at home, keeping all my benefits.

    There is a fabulous cafeteria that's sort of like at a major hospital. There is a wonderful staff who helps keep the place clean, that's important to me.

    Everything I was told is true. I worked for a few companies where I thought I was earning vacation time or getting a certain salary, only to learn, I was lied to. I have also been in places where it's not too clean or too loud in the work atmosphere, you won't normally find that here.

    As a Coordinator we also will get quarterly bonuses.

    Last, the company is growing and if you are serious about a career with a job you can retire with, come on board but do your part. If you are a lazy worker, you won't be retained. If you don't like to come to work and like missing a lot of days, you won't make it.

    Cons

    I honestly haven't had any challenges. I only challenge myself to be as productive because this is an excellent employer who rewards for a job well done.

     If you can be diligent in your 90 day probationary period, come to work and pay close attention to your work, you can make it here and have a good career.

    Advice to ManagementAdvice

    Let's keep growing the company because we all benefit and keep finding people who want to help people and prosper professionally.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    National Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Magellan Health full-time (more than 5 years)

    Pros

    great leadership, appreciative and respectful organization

    Cons

    I can't add anything here.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Magellan Health full-time

    Pros

    Great Managers to work for

    Cons

    very strict at times depending on your boss

    Recommends
    Positive Outlook
    Approves of CEO

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