Magellan Health

  www.magellanhealth.com
  www.magellanhealth.com

Magellan Health Reviews

Updated December 8, 2014
Updated December 8, 2014
121 Reviews
3.6
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Barry Smith
22 Ratings

Review Highlights

Pros
  • Work from home opportunties are good (in 15 reviews)

  • They encourage work-life balance, caring for each other, and delivering great customer service (in 10 reviews)


Cons
  • Llack of management skils in middle management leeads to low employee morale in some departments (in 5 reviews)

  • discrimination with some work benefits from upper management (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's never enough!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EAP Clinician
    Former Employee - EAP Clinician

    I worked at Magellan Health (more than 5 years)

    Pros

    Benefits. Nice colleagues. Some flexibility in work schedule.

    Cons

    It's all a numbers game. There is too much rhetoric. Demanding. Management is afraid to speak up to the customer, so they agree to ridiculous promises. Constant fear and threat of losing the contract. Minimal increases if any in salary. Outdated computer systems/programs.

    Advice to ManagementAdvice

    Your staff are hanging on only because they are afraid of the current job market.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    OK Place to work depending upon what department, your supervisor or who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Saint Louis, MO
    Former Employee - N/A in Saint Louis, MO

    I worked at Magellan Health full-time (more than 10 years)

    Pros

    Great benefits and PTO. Rene Lerer and now Barry Smith are strong leaders. They encourage work-life balance, caring for each other, and delivering great customer service. Rene started a help plan funded by the employees to help other employees through life's difficulties.

    Cons

    Poor middle to high management, (Mgr., Director, Sr Director, etc). Most of the management don't know how to supervise people. Weekly meetings aren't held, constructive criticism not given, if you are part of the "favored few" then you are out in the cold. I have seen some management pit their staff against one another, causing conflict and hard feelings. The HR department needs real help. There have been so many turnovers that the employees don't know who anyone is. The staff I've dealt with did nothing to help and I discovered weren't following protocol. They took the managers side no matter what. Not a good thing.

    Advice to ManagementAdvice

    Mid to upper management should have leadership training. Don't encourage your staff to back bite with their peers. A team should be a team.......if something isn't right then the Manager should address it. Don't let it sit a fester until review time or until a time that can cause harm to someone. Staff should never hear a management person say that they will get someone fired. It is demoralizing and unprofessional.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Poor Management - Different Now?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Magellan Health full-time

    Pros

    Benefits are pretty good. Leadership acts like they care about employee survey results, but nothing changes.

    Cons

    People are strangely unfriendly. They'll avert their eyes walking down the hallway to avoid saying hello. In 2011-2012, marketing leaders were poor. Maybe it's improved since then. Several of the worst offenders got pushed out.

    Advice to ManagementAdvice

    I hope the new management is an improvement over the past leadership.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A great place to work especially on the wide array of project management changes that can be done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Richmond, VA
    Current Employee - Senior Project Manager in Richmond, VA

    I have been working at Magellan Health full-time (more than 5 years)

    Pros

    Great work life balance. Extra hours tend to be during major project deliverable s. Salary is at par with industry standards

    Cons

    Sometimes the convenient way becomes the main mantra in meeting project deliverable s. Training in the technology segment would be great. Reliance on contractors to complete project cuts of FTE's from the major deliverable s.

    Advice to ManagementAdvice

    There need to be more advancement for leadership opportunities. Expansion into other health care segments should be inclusive of FTE's who are also Subject Matter Experts on the systems in place.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good for Awhile Then Poor Work Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Care Manager in Atlanta, GA
    Former Employee - Senior Care Manager in Atlanta, GA

    I worked at Magellan Health full-time (more than 10 years)

    Pros

    Decent salary and pleasant co--workers

    Cons

    unreasonable workload; toxic supervisors; work environment is not supportive

    Advice to ManagementAdvice

    Treat employees better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Dependable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Magellan Health full-time (more than an year)

    Pros

    dependable, good benefits, decent pay

    Cons

    not a lot of opportunity for advancement in Phoenix, AZ and conducted lay offs

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    CYB MFLC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CYB MFLC in Virginia Beach, VA
    Current Employee - CYB MFLC in Virginia Beach, VA

    I have been working at Magellan Health as a contractor (more than an year)

    Pros

    Flexible schedule and not micro managed. Good pay and great benefits.

    Cons

    No raises and everyone starts at the same pay regardless of experience or time with company. Disorganized when handling assignments whether in the US or Overseas.

    Advice to ManagementAdvice

    Offer salary variations and give raises to returning MFLC's. Consider loan repayment options for your LPC, and LCSW's. Try offering bonuses or incentives.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Overall, had very positive experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EAP Consultant
    Former Employee - EAP Consultant

    I worked at Magellan Health full-time (more than 10 years)

    Pros

    The company has multiple divisions and the experience I had in my division was quite positive.

    Cons

    Magellan's silos are on different planets and one has no concept what is really going on in the other silo.Overall, the benefits were okay but not the best.

    Advice to ManagementAdvice

    Break down the silos and work on keeping talent management.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Nice place to work for, employer motivation is unity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PA Assistance Coordinator in Harrisburg, PA
    Current Employee - PA Assistance Coordinator in Harrisburg, PA

    I have been working at Magellan Health full-time (more than 5 years)

    Pros

    I like the benefits, and how supervisor work with you, also like the monthly meetings so that everyone can be on the same pages.

    Cons

    No overtime, I do not have this in my department, and the fact that you get paid Semi Monthly.

    Advice to ManagementAdvice

    To fight for higher raises for your employees who work so hard to make things happen.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Clinical Social Worker, Care management, MH intake and concurrent reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Care Manager in Parsippany, NJ
    Current Employee - Senior Care Manager in Parsippany, NJ

    I have been working at Magellan Health full-time (more than 8 years)

    Pros

    salary and benefits are better than average in this area...

    Cons

    the company seems to want to shed the MH MCO business and is scrimping on hiring and especially in supporting current staff

    Advice to ManagementAdvice

    If you want to sell off the MCO MH piece, be upfront with staff instead of letting us suffer in silence in wondering about our future with the company....it appears that you want us gone... we are the backbone that you built the corporation on...

    Recommends
    Negative Outlook
    No opinion of CEO

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