Magnolia Hotels Reviews

Updated August 25, 2015
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Steve Holtze
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Employee Reviews

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  1. Fun place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun atmosphere, good people to be working with. Great part time job

    Cons

    The building is old so you end up fielding a lot of complaints that are our of your control.


  2. Helpful (1)

    Bad management - lots of favoritism

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Magnolia Hotels full-time (More than 3 years)

    Pros

    Great co-workers. Upscale guests. Cool to see the beautiful weddings there. Benefits ok but not great.

    Cons

    Terrible low pay, horrible mgmt, lots of favoritism, different rules for different people.

    Advice to Management

    Get rid of the upper mgmt and bring in someone who is fair and consistent and not just trying to penny pinch at the expense of the staff and the guests.


  3. Front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Magnolia Hotels full-time (More than 3 years)

    Pros

    Great environment. Strong team and managers. Nice guests

    Cons

    some of the shifts are late/early. Can get busy at the front desk.


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  5. Helpful (1)

    Front Desk Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Houston, TX
    Former Employee - Front Desk Associate in Houston, TX
    Recommends
    Neutral Outlook

    I worked at Magnolia Hotels part-time (More than a year)

    Pros

    Good management and training. Fun work environment.

    Cons

    Pay was very low. Poor technology.


  6. Good Experience in customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Nice people, Managers are also nice. A lot a flexibility

    Cons

    People gossip a lot sometimes,


  7. Helpful (1)

    Good money as valet but not worth the headaches

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Omaha, NE
    Former Employee - Valet in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Magnolia Hotels full-time (More than a year)

    Pros

    As valet, tips are good. Pay equals around $13/hour. Coworkers are team oriented. Beautiful building.

    Cons

    Worst management team ever assembled. From incompetent decisions on a daily basis to mismanagement of money, this place will make you want to pull your hair out. They can afford to send the managers to Denver for a pizza party and have them back in the same day, but they can't afford to give sufficient hours for full time employees. Almost every decision they make makes absolutely no sense.

    Advice to Management

    Get your act together and do your job. Employees in customer service are at their best when they are HAPPY.


  8. Front Desk Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Bryan, TX
    Current Employee - Front Desk Associate in Bryan, TX
    Recommends
    Positive Outlook

    I have been working at Magnolia Hotels part-time (More than a year)

    Pros

    Good work environment, discounted stay at all Magnolia Hotels, fosters teamwork to create the best possible experience for guests, competitive pay.

    Cons

    Working in a smaller hotel can lead to a lot of employee gossip, and guests can be incredibly difficult-but this is a customer service position, corporate management can sometimes create a disconnect between the corporate and the actual hotel.

    Advice to Management

    Spend more time talking to and getting feedback from the most basic employees.


  9. valet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Omaha, NE
    Former Employee - Valet in Omaha, NE
    Doesn't Recommend
    Neutral Outlook

    I worked at Magnolia Hotels full-time (More than 3 years)

    Pros

    Meet new people was nice

    Cons

    Awful management in Omaha. They never say good job or anything. its like we dont exist

    Advice to Management

    mean spirited.


  10. Nice boutique property with a poor management team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Magnolia Hotels full-time (Less than a year)

    Pros

    Nice property in most downtown areas that clients enjoy. Rates are reasonable and the line staff are very knowledgeable and good at their jobs.

    Cons

    Communication is lacking and a lot of the management team is more concerned for their own positions and like to use "scare tactics" to threaten employees positions rather than create a positive environment for their employees.

    Advice to Management

    It would be very beneficial for management staff to realize that they hire their staff for a reason and to not take constructive criticism as negativity. It would make for a MUCH more productive working environment and you might get a little more respect from your employees.



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