Main Event

  www.maineventusa.com
  www.maineventusa.com

Main Event Reviews

Updated November 10, 2014
Updated November 10, 2014
40 Reviews
2.8
40 Reviews
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Recommend to a friend
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Main Event CEO Charlie Keegan
Charlie Keegan
24 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    If you need a quick source of income

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Main Event part-time

    Pros

    paid weekly, friendly co-worker that will become friends outside of work

    Cons

    long shifts, lack of manager support when dealing with rude guest

    Recommends
    Approves of CEO
  2.  

    Main Event

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bowl Attendant in Plano, TX
    Former Employee - Bowl Attendant in Plano, TX

    I worked at Main Event part-time (more than an year)

    Pros

    Fun coworkers and was overall a fun place to work at for my first job

    Cons

    Not paid enough for what you do

    Advice to ManagementAdvice

    respect coworkers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO

    I have been working at Main Event full-time (more than 5 years)

    Pros

    fun, friendly work environment with plenty room for growth

    Cons

    very limited time off. And too many long hours

    Advice to ManagementAdvice

    invest in the work life balalce

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    You will be selling your soul if you take a job here... Don't get sucked in. You will regret it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Main Event full-time (more than 3 years)

    Pros

    The only pro to this awful place is that your birthday is considered a holiday if you are a full time employee. I can't think of anything else.

    Cons

    Highly political and advancement is not based on merit. If you are one that can play the game you have a chance to grow your career. Everyone is out for themselves. Zero concern for work-life balance.....zero. They will work you to exhaustion without concern. They are all talk- they could care less about the well being of their employees. Extremely unorganized- concept will crumble. It is only a matter of time because they can't get new openings organized. It is a disaster!

    Advice to ManagementAdvice

    You can be all things to all people. Pick 1 thing and do it well. Right now you do everything mediocre at best. Is it birthdays? Is it corporate? Is it steak and salmon? Is it burgers, kids meals, and video games? You can't be all things. It is not working for you at all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Bowl desk employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Tempe, AZ
    Current Employee - Guest Service Representative in Tempe, AZ

    I have been working at Main Event part-time (less than an year)

    Pros

    Experience with a restaurant which will lead me a better job. 50% off discount. Good hours most of the time.

    Cons

    Management!!!! My experience at Main Event is one I wouldn't wish upon anyone. Had I known employee / management affairs would be acceptable I would have never applied here. When you continuously have to feel uncomfortable around them and know an affair is going on also witnessing them flirting in front of guests, hanging out in the parking lot together, the employee getting in the car with the manager and they drive off only to have him drop her off in front of her car later in front of employees! This employee later got promoted but if you ask the higher managers they will say this had no factor in her promotion. Also, saying your uncomfortable in your work place and bringing it to the managers attention along with others coming forward wasn't enough for them to investigate. It was okay to just look the other way like nothing happened. I am embarrassed to say I worked for this company and have told others to avoid an application to here at all costs.

    Advice to ManagementAdvice

    I think it's easy to figure out based off my cons.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Main Event

    Pros

    The company is growing faster than it can hire. This allows us as employees to wear many hats and gain a tremendous amount of experience in a short amount of time. No other company could offer this. The management is awesome. I'm inspired every day because they are right there with us working just as many hours and just as hard.

    Cons

    Work/ life is hard to balance with the sometimes overwhelming amount of projects and initiatives and above all... very tight deadlines.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Life at Main Event

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bowl Attendant
    Current Employee - Bowl Attendant

    I have been working at Main Event full-time (more than 5 years)

    Pros

    If you want to work your way up in the company, there is much encouragement to do so. You can start at any position, come in with a good attitude, help train at new centers opening across the country (the company spread outside of Texas just last year, and is planning to grow many, many new centers over the next five years), become a floor supervisor, and eventually a manager. If you want it, you can make it. There are bi-annual reviews, yearly raise opportunities, employee parties and a "MyRewards" program that give you the opportunity to earn prizes and gift cards for doing a good job.

    Depending on the section of the building you work in (Games, Bowl, Cafe, etc.), the work can become monotonous, but your coworkers will be the reason you enjoy the job. For the most part, they tend to hire happy, well-balanced people that enjoy helping others have a good time, and they can become true, outside-of-work friends in the long run.

    The pay could be better, but it's competitive with other entry-level service-industry jobs (some departments more than others). It's also neigh-impossible to get fired, unless you put absolutely zero effort into it. And perhaps its cheesy, since people go to Main Event to have a good time (especially when family is visiting from out of town), having folks come up to you personally and say that they enjoyed their time and will be returning, or seeing those regulars come in week after week and recognize you for the good job you do, is just an all-around great feeling.

    Cons

    It comes with all the cons of the service industry--the work can be tedious and boring, the guests can be belligerent, it's either breakneck or incredibly slow, and sometimes the different departments don't see eye to eye. Multiple managers means multiple ways of doing tasks, and you have to keep tabs on which managers are working so that you know what things to prioritize. There is a HUGE focus on teamwork, and having even one coworker call in sick, not do their job or come with a poor attitude can create problems for MULTIPLE departments.

    Sometimes, the managers are quick to recognize faults and slow to recognize good deeds. And many, many times there is a lack of consistent accountability--one day, everyone can show up 10-15 minutes late and nothing is said, and the next one person can show up five minutes late and be written up.

    The job may not be fulfilling in the long run if you have no plans to move up.

    Advice to ManagementAdvice

    Please standardize your requirements for the staff amongst yourselves. Having consistent feedback on both what we're doing right and wrong, as well as keeping everyone accountable to the same requirements, would go a long way in making sure people knew what must be done in order to succeed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It's like a blind man lead by a blind seeing dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bowl Desk in Roswell, GA
    Current Employee - Bowl Desk in Roswell, GA

    I have been working at Main Event as a contractor (less than an year)

    Pros

    It's honestly fun to work there, The people , Game cards and discounts, weekly pay, lots of room to grow, Better then most min wage jobs

    Cons

    ISSUE AFTER ISSUE with scheduling!!! Highly dis-organized training ... We had a trainer yell and threat a group of trainees for being outside when we were told to be out there , Mangers are slow to respond or react to employees needs.

    Advice to ManagementAdvice

    Fair and on time scheduling, better support network , Re think training system very off putting

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Alpharetta, GA
    Former Employee - Server in Alpharetta, GA

    I worked at Main Event part-time (less than an year)

    Pros

    They say they offer great benefits ( tuition reimbursement, flexible schedules, group benefits, team member comps. and recognition) just to name a few.

    Cons

    I just started with them and have already quit halfway through training. I applied for shift supervisor and event coordinator. The manager explained to me that I would make more money serving. I agreed with him and was hired as a server, and attended my first orientation. During the initial orientation we were told we would have a second orientation on Father's Day. The Father's Day orientation was for a lack of better words redundant the only difference was multiple icebreakers, which were questionable. They then showed us a projection screen of our itinerary for the upcoming week ( Mon-Sun). They also stated we needed to be in full uniform for those days; servers needed to get there pouring license ($50) too. They also let us know for the Mon and Tues training there was an am ( 10-2) and pm(6-10); whichever one we chose you had to stay in. On the first day of training we were split into groups and rotated through different material. In Micros training we discussed tips and they were very admit ( especially the CEO) about entering only the total and not the tip amount ( ie if a guest gets the total wrong and its more go less if its less then stay less). When we were about to leave the Trainers told us to be back at our PM time, but we had also received an email giving us an earlier PM time. They collectively agreed ( after everyone groaned and moaned) on the initial Pm time. We then asked the trainers for the rest of the week itinerary they stated they didn't have it and would have to ask Kenny. . They also handed out our Hot Schedule login only to run out halfway through ( side note I spoke with one of the trainers about not being able to come on a specified date and they questioned me why couldn't I come. My thoughts on this is if you give someone a schedule a day before what do you expect). On Tuesday's training we didn't train instead we opened up the shipment they received and cleaned. this cleaning consisted of wiping off games, moving furniture, wiping tables, cleaning salt shakers for the tables, and much more. Before Wednesday's training I expressed my concerns with the bar manager ( he has been the main manager emailing information needed) and service manager ( only met him at the icebreaker orientation) about how I wanted to switch out of the department due to it being unorganized and I was overqualified ( I've been a server, trainer and mgr). He stated to me he couldn't switch me and that I would have to wait 2-3 weeks after opening ( this meant I would still have to get a permit for 2-3 weeks). Then they would cross train me for another position. They also stated they really needed servers and tried to sell me on the servers make more money. When we arrived for Wednesday's training (2pm-10pm) they told us we were not allowed to bring in any outside food or drinks, due to a health inspection between the hours of 2-5pm. I asked a Trainer what did they have to offer to drink and how would they execute breaks; he stated they had room temp. bottled water and he would have to check back about breaks. Training started off a little discombobulated, because the Am people trained on Tuesday and the PM people unpacked. ( side bar: while walking to a destination one of the higher ups tells the gentlemen to take his hands out of his pockets; makes no since to me) The trainers tried to split us up to the best of their ability to play catch up. We had an hour lunch and when we came back the trainers still specified no outside food or drinks. to our dismay the trainers came in with outside drinks.( side bar: After lunch the trainers stated they had been at work since 9/10 am without a break and they had to be there til 10pm/ unti we leave) At this point in time I was mentally over it! I let the trainer know I quit and on Friday I receive a call from the service manager asking me why I haven't made it in to work.

    In conclusion they hire high school and young college kids, because they will take B.S. My first job in high school was nothing like this and I feel sorry for them.

    Advice to ManagementAdvice

    Management and trainers should be on the same accord; I feel that's what stemmed most of the confusion ( to many chiefs and not enough indians). If possible have the managers of each department speak in some of the trainings (most of the servers had no clue what the service mgr looked like}. If you are opening another center hire a crew to do the unpacking and set up. I think the new staff should spend as much time learning and enjoying what the company has to offer. If you have experienced servers, don't have them sit through the 101's of serving. Also, instead of rushing to have a center open before the end of a fiscal year take time to make sure not only your staff, but management are properly trained and working together as a team ( which is one of your values)..

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Houston, TX
    Current Employee - Operations Manager in Houston, TX

    I have been working at Main Event full-time (more than an year)

    Pros

    Family like staff, decent pay

    Cons

    Not a good work/life balance, promotions,

    Advice to ManagementAdvice

    There are employees and managers who would love nothing more than to see this company skyrocket, but there are people on the corporate level who hold grudges and treat people so disrespectfully that we would just rather walk away. Train up what you have instead of hiring the guy who ran a pizza hut this one time. Loyalty is leaving quickly

    Recommends
    Neutral Outlook
    Disapproves of CEO

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