Makerbot Reviews

Updated September 2, 2015
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78 Employee Reviews

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  1. Helpful (2)

    In a transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Many good coworkers. Open and collaborative culture. Free access to 3D printers. Owner of the largest 3D maker community in the world. Concept of Eco-System has been implemented well. The company seems to be changing toward the bright side, after the new CEO Jonathan Jaglom came, though it would take time to tell.

    Cons

    Pretty much everyone else was talking about. Leaking talents, low morale, underpaid employees, isolation of inter-department communication, quality issues with 5 gen products that people are still fighting.

    Advice to Management

    Raise the morale of your employees. Rebuild the reputation for your customers. There is still hope of reviving, but we have to make sure the company could survive in its hardest time, which is now.


  2. Helpful (3)

    Great ideas, zero execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -3D printing. It rocks, it's a cool product, and it's fun to work in a tech field that's getting a lot of attention -unlimited access to this tech, including the full line of 3D printers. Very easy to use and zero roadblock to access -For the most part, the people who work in Marketing are all VERY smart and VERY creative with great ideas

    Cons

    -Almost zero execution on any of these ideas. All good ideas are sidelines for wahtever upper management wants AT THAT MOMENT. Zero foresight in this regard -Upper management. No one cares if you have anything to say, everyone is being pressured by everyone else, and it's starting to resemble and Israeli good old boys club and not an American tech scene. Who cares about the company being in brooklyn if everything is run from Israel? -crap product that's still going through a lot of growing pains. Makes it hard to stand behind the product when it's not very reliable -Yes the employees are smart but they are SO WEIRD AND AKWARD it makes getting through the day very hard -pay is atrocious and they know and have accepted this and decided to not care

    Advice to Management

    Jesus give someone a decent raise. no one wants to work for a company that gives no sign of giving anyone decent pay.


  3. Helpful (3)

    great tech...poor leadership

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    smart, caring colleagues (at coordinator, associate, and management levels), although certain departments are better than others

    Cons

    very poor leadership (couldn't stress this one enough) low moral among colleagues after many rounds of layoffs


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  5. Assembly Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assembly Team Member in Brooklyn, NY
    Former Employee - Assembly Team Member in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot (More than a year)

    Pros

    good pay, people were nice. Pay is okay, benefits is somewhat good.

    Cons

    Advancement. Hours. No Eye care benefits.


  6. Great place to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance and Accounting in Brooklyn, NY
    Current Employee - Finance and Accounting in Brooklyn, NY
    Recommends
    Positive Outlook

    I have been working at Makerbot full-time (Less than a year)

    Pros

    Highly motivated staff and team leaders which together with the company's great vision make it a huge promise in the 3D field. It's a matter of 1-3yrs for the boost, I'm glad to be part of it.

    Cons

    Public Group - The risk involved in the Hi-Tech industry (Due to the parent company support it's reasonably low as compared to the competitors).

    Advice to Management

    To preserve the existing atmosphere (following the recent changes) which contribute both for the individuals and the company.


  7. Helpful (2)

    It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Young energetic workforce, new factory, exciting technology

    Cons

    Times are tough right now Recent layoffs hurt morale Uncertainty on future

    Advice to Management

    Do your best, be honest with the staff, retain what you can, cut fat if you must


  8. Helpful (4)

    Right direction, wrong culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pros I can mention can only be attributed to one supervisor. Overall I can't think of many pros.

    Cons

    The complete isolation of the departments creates an 'us vs them' climate. Cooperation among supervisors seems forced and conflicted rather than free and open idea sharing. The equipment this company sells rarely meets, much less exceeds the expectations of the consumer. They're basically using paying customers as guinea pigs.

    Advice to Management

    Read Pat Croce's 'I Feel Great And You Will Too' and apply his customer service points to interdepartmental communication and interaction.


  9. Helpful (3)

    Work with great engineers - uncertain future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Brooklyn, NY
    Former Employee - Engineering in Brooklyn, NY
    Recommends
    Negative Outlook

    I worked at Makerbot full-time (More than a year)

    Pros

    Fast-paced development cycles. Open and collaborative environment. Exciting technology. Massive amounts of talent in the tech staff at all levels. Fun place to work.

    Cons

    Ambiguous leadership vision and corporate future. Rush to ship product beats out sound engineering principles, and product suffers for it. Pays below market.

    Advice to Management

    Define a vision and roadmap. Flesh out the org chart. Commit to well-planned programs, and disallow scope creep or wild pivots mid-cycle.


  10. Helpful (6)

    It's a joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Productor in Brooklyn, NY
    Former Employee - Productor in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Makerbot full-time (More than a year)

    Pros

    Wonderful co workers, the best people you'll ever meet. You get to know people and they will treat you like family, they look out for you and do their best to help each-other because they know that the company won't. Good, affordable food nearby with a decent variety and the ability to call most places in advance.

    Cons

    For most people there's a half hour lunch break (giving you appx 10 minutes to clock out and walk to the store for food, 10 minutes to order your food if you didn't call ahead of time [because all your co-workers are ordering as well] and eat it, and 10 minutes to get back and clock back in before going back to work; less time if you want to smoke a cigarette because lets be honest, it's a stressful work environment. Occurance system makes every employee wonder how close you are to a write up or to being fired because when we were told to look up our occurances online, they were never properly updated. Stressful work environment, because there are quotas that need to be met and you don't want to be caught in the middle of a line moving slowly. NO PROPER TRAINING; on your first day, regardless of whether you're dressed in a suit because you're there for an in person interview, you're gonna likely end up working on the line, which means you get a 3 minute explanation of where you're gonna be put and what you have to do, and then left on your own for the rest of the day to keep up with the line. If not for co-workers who look out for each other, keeping up with the line is near impossible on your first day, and god forbid you forget 1 screw. Employee shuffling; When people are absent from work they fill in the gap in the line, obviously, but this means either you know the station you're changed to (because eventually you WILL be moved around) or you learn it in minutes and keep up with the line. Again, no proper training, just a quick explanation and leaving you on your own. Updating issues; Many times processes, instructions and parts will change, and all will be done in an attempt to make things better all around, but the written instructions that are at the station rarely get updated so if you don't know all the changes, they aren't much help. Empty Promises; promises of advancement denied due to favoritism, delays in employee promotions from 3 months, to 6, to a year; and any positive change that people look forward to is constantly delayed. How's that new employee bot farm guys? Stubborn ignorant leadership; You quickly learn who to talk to about problems because certain people won't do anything to fix them, they just let you flounder around on your own until the right person says "hey, this isn't right, we need to do something about it"

    Advice to Management

    To Supervisors: I know you all have a rough job and makerbot has guidelines that it needs to follow that aren't your fault, and it's stressful but the employees all look out for each other and work with one another to make a better, more enjoyable environment. If you looked out for them, sat down and talked WITH them rather than AT them like a real person rather than like your job position, they would look out for you as well, be more accepting and understanding of change and news regardless of whether it's positive or negative and they would help out more. To Management: Constantly changing processes and how things are done doesn't make things faster immediately, allow for employee training and let them have time to get used to a process so they can retain the information. Then things will run faster and employees won't be stressed about whether or not they can keep up; because nobody wants to be written up for poor work performance in a station they are just learning. To Corporate: Stop changing policies in the employee handbook unless you're gonna give more direct and understandable explanations as to what those changes are and mean. A newsletter given out to employees would help provide updated information on what happens in the company for employees who are interested, and would help keep people informed. Stop giving your life stories ad company meetings and barely anyone cares about financial reports, if they did they could likely look it up online (if you post it or email it to us) rather than waste company time and employee time with that, give relevant information to the employees and tell them things that are actually important to THEM rather than just citing numbers that nobody is paying attention to. Be more personable like the former ceo's they made the employees -even the lowest ranked ones- feel valued, feel important, feel like they mattered, and if you look at the negative reviews of your company there IS A REASON, talk to people to find out while they're unhappy while they're there rather than looking these up after it's too late, you have plenty of people working for you who are still unhappy. When an employee is happy, they work harder, they're more attentive to detail, they enjoy being at work and look forward to it. When they aren't they do the bare minimum and are only their for their paycheck. Make makerbot a company that makes it's workers happy and you'll be a lot more successful in general, there's a lot of hidden talent that goes to waste because nobody cares about the employees. Use it rather than let it go to waste until they leave.


  11. Helpful (9)

    Will make you think "Am I crazy?"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Agent
    Current Employee - Support Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Makerbot full-time (More than a year)

    Pros

    Awesome co-workers. It's amazing how awful environments birth such comradely. Access to 3D printers, but not as much as there should be. The sunset park location...you will find the BEST Mexican food of your life. Pretty good wi-fi--I mean how else are you going to watch buzzfeed videos because...let's face it--you're gonna stop caring 3-6 months in. (I'll put a Men's Warehouse stamp on that) I'd like to think that regardless of which department you work in, you will receive world-class, first hand knowledge on how not to run a department or company. I mean wow, just...wow. Great stories to tell at social gatherings. I can write an entire show about working at MakerBot...it's the stuff shows like Dilbert and The office is made of! It's the kind of place where you figure out what you really want to do in life. GIFS

    Cons

    Zero communication. I mean zero. To the point where any question of substance related to your job is basically answered as such: ¯\_(ツ)_/¯ I'm not kidding. The level of indifference you're met with when you're trying to make helpful suggestions or offer solutions...(to the most remedial of issues), defies logic. You will have an existential crisis. There are too many directors,VPs, managers. Who all focus on all the wrong things. Managers and directors who just don't know how to talk to you so they don't. Little to no follow-up on meaningful projects. Everything is a mess, there's no structure or long term plan for anything that will actually ***BENEFIT THE CUSTOMER/END USER. Zero training, inefficient infrastructure, from HR to the systems we use to get things done... Welcome to amateur hour. It's like watching the worst, most cringe worth improv ever. No advancement unless you've been there forever and that's only because...gee...idk SO MANY PEOPLE GOT LAID OFF OR LEAVE THE COMPANY! At this point, the internal monthly company newsletter should be called "Guess who left?" No career paths, no investment in employee growth. Nothing, just go get your paycheck.

    Advice to Management

    Read glassdoor reviews. Don't fabricate employee reviews. Listen to your employees, do everything you can to make them happy. Your people are your resource...but you must realize your employees are people, not numbers, not data--people. If all else fails... Quit. You're awful.



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