Makro

  www.makro.co.uk
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Makro Reviews

Updated June 30, 2014
Updated June 30, 2014
18 Reviews

2.8
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Makro Managing Director Hannes Floto
Hannes Floto
9 Ratings

Employee Reviews

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  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TILL OPERATOR  in  Exeter, England (UK)
    Former Employee - TILL OPERATOR in Exeter, England (UK)

    Pros

    Gain new skills and meeting different types of people.

    Cons

    Could have bad bosses like anywhere

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    dont do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fishmonger  in  London, England (UK)
    Former Employee - Fishmonger in London, England (UK)

    Pros

    the work colleagues where the only reason i stayed as long as i did. they where skilled and passionate and willing to help anyone

    Cons

    they don't allow job progression. mess around with 3 month rolling contracts that you are never sure if it is going to be renewed. low rate of pay for skilled workers and managers have chips on their shoulders. finally they have been taken over by bookers so if you are employed by makro you are really working for bookers that are lowering the wages instead of increasing it

    Advice to ManagementAdvice

    listen to your staff before they all walk like they did at the charlton store

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Understaffed but good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non-Food Customer Assistant  in  Belfast, Northern Ireland (UK)
    Former Employee - Non-Food Customer Assistant in Belfast, Northern Ireland (UK)

    Pros

    My colleagues within my store were good people to work with, managers were understanding and paid attention to development. Salary was reasonable.

    Cons

    The store was highly understaffed. Position was on non-food side, more often than not we were on call for understaffed checkouts which impacted our work-rate which then had to be explained to our managers. Took a long time for them to sort out a rota for on-call checkouts in which they alternated between departments for their back up staff

    Advice to ManagementAdvice

    Pay more attention to staffing levels. Stock system could be better, too much stock appeared to go missing and was often not found during stock takes.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Political one-upmanship constantly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Duty Manager  in  Manchester, England (UK)
    Former Employee - Duty Manager in Manchester, England (UK)

    Pros

    Very challenging and inside customers (buyers, ops team etc) are very accessible.

    Cons

    Poor work-life balance with management expected to work 70+ hours a week. Bullying culture prominent amongst higher management. Training almost none-existent. Days off spent with the phone switched off as it was almost certain you would receive several phone calls and requests to come in.

    Advice to ManagementAdvice

    Admittedly this was several years ago and I believe several things have changed but a culture change is needed throughout the whole company in order to prevent burn-out and very negative atmosphere in all stores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Worst Company in UK!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nothing worth mentioning. Definitely lost its former prestige mainly due to poor incompetent management.

    Cons

    Bad pay, poor conditions, poor shift patterns. Zero support from head office. Lack of empathy from managers to staff. Managers poorly trained and generally use 'bully boy' tactics to achieve results.
    Very high staff turn over due to the above.
    Senior management out of touch with grass roots due to a badly trained, incompetent middle management cadre of brown nosers and back stabbers.
    Has made over 50% of its staff redundant over last 5 years. 2014 is seeing the latest batch of redundancies.
    Now owned by Bookers Wholesalers. They have effectively bought the competition but inherited a 'chalice full of poison' instead.
    R.I.P Makro.

    Advice to ManagementAdvice

    Quit already! I have not witnessed any professional managers in the 7 years I worked for Makro. They are all a bunch of chancers who read from the same corrupt script!

  7.  

    Decent place to work part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Checkout Operator  in  Aberdeen, Scotland (UK)
    Former Employee - Checkout Operator in Aberdeen, Scotland (UK)

    Pros

    - Good holiday allowance and friendly supervisors who were always prepared to help. Well trained. Pay was comparable with other employers at the time

    Cons

    - Not flexible with hours. I requested to change my hours due to upcoming exams and my request was ignored.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    fast learning behind the retail scene

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Antwerp (Belgium)
    Former Employee - Management Trainee in Antwerp (Belgium)

    Pros

    -possibility for close contact with high level management
    -fast learning
    -depth knowledge gaining
    -people management
    -international training and carreer opportunities

    Cons

    -company is big and therefor slow
    -old and conservative top management
    -outlook and future of the company are doubtfull

    Advice to ManagementAdvice

    move and let a young team of high potentials have a go with the companies mission !
    otherwise it will just be a prolonged death

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    A stop gap until you are ready to move on to bigger and better things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Assistant  in  Nottingham, England (UK)
    Current Employee - General Assistant in Nottingham, England (UK)

    Pros

    I wouldn't really say there are many perks to working at Makro.

    Cons

    Staff morale at an all time low, no job security, praise doesn't exist, belittled by management and customers treat you like dirt.

    Advice to ManagementAdvice

    Middle management that oversee departments needs to be removed. These people treat those of us at the bottom of the food change like second class, constantly telling you how bad of a job you are doing rather than offering praise and hinder development. Staff are not trained and generally pick the job up as they go a long with nor formal training.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Struggling to keep heads above water

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Head  in  Manchester, England (UK)
    Former Employee - Department Head in Manchester, England (UK)

    Pros

    Some great employee and fellow team members

    Cons

    Politics and inflexible long term middle management

    Advice to ManagementAdvice

    Create a strategy and stick to it

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Makro

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the people work together - some really good people there

    Cons

    business model not kept up to date with changing economy - hopefully Booker will make a success of it

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