Malaysia Airlines

  www.malaysiaairlines.com
  www.malaysiaairlines.com

Malaysia Airlines Reviews

Updated December 17, 2014
Updated December 17, 2014
35 Reviews
3.0
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ahmad Jauhari Yahya
9 Ratings

Employee Reviews

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  1.  

    Interesting place but unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Malaysia Airlines full-time

    Pros

    Great travel benefit and medical benefit

    Cons

    The network is shrinking which means less destination u can fly

    Advice to ManagementAdvice

    Should value talented staff as their expertise is highly demanding in airlines world

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    The Downfall Of Malaysia Airlines in Los Angeles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ----- in Los Angeles, CA
    Former Employee - ----- in Los Angeles, CA

    I worked at Malaysia Airlines full-time

    Pros

    The name itself and the 5-Star rating- all success factors achieved through the untiring efforts and loyally of the Inflight Service Staff. The medical/dental benefits get positive points.

    Cons

    The Office Culture dictated primarily with the takeover of the AVP America's responsibilities in December 2010 brought this Airline in the Americas to its knees with the eventual "SHUTDOWN" of its America's operations on April 30, 2014. It has been a very "SAD" situation with the accusation of the Sales Team of 5 industrious & loyal individuals who, inspite of following instructions from their superiors, were under scrutiny , harassed and subsequently Terminated / discharged after collectively putting in almost 90 years of service to MAS in Los Angeles. Several Letters written to the MD and CEO remained unanswered(HOW POLITE-portraying the MAS Image). KL had the audacity to send the ALL Expense Paid Interrogation Team of 5-7 personnel twice from KL travelling in those High Yield Business Class Seats to torture and disrespect the L.A. Sales Team amidst the lies with denials of facts from the Management. The actions aforesaid disturbed the entire Airline / Travel Industry and were in disbelief at the actions of MAS. My Question is:WHAT DID MAS ACHIEVE WITH THIS RUTHLESS AND UNWARRANTED ACTIONS/BEHAVIOR????? There is Religion and there is "KARMA"

    Advice to ManagementAdvice

    DON'T DO THIS TO OTHER STATIONS. Discuss each one's problems/mistakes in confidentiality with a warning letter, if warranted and necessary. Evaluate each individual for their merits and contributions to MAS. If the Management can't handle and respect their Staff, how can the Airline portray itself as "Customer Oriented'?

    Negative Outlook
    Disapproves of CEO
  3.  

    Good working team but bad middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junio Aircraft Technician in Kuala Lumpur (Malaysia)
    Current Employee - Junio Aircraft Technician in Kuala Lumpur (Malaysia)

    I have been working at Malaysia Airlines full-time (more than 10 years)

    Pros

    Flight ticket foc n diskaun..great working team.

    Cons

    Very low salary compare with other airlines..tool n test equipment outdated.

    Advice to ManagementAdvice

    Open your eyes..come to see us at lower level to know what the real problem with this company..we love malaysia airlines..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    not concerned with welfare of workers (contact centre dept)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Malaysia Airlines Contact Centre in Kuala Lumpur (Malaysia)
    Former Employee - Malaysia Airlines Contact Centre in Kuala Lumpur (Malaysia)

    I worked at Malaysia Airlines

    Pros

    - great benefits- huge discounts on flight tickets for self and family
    - evryday is a learning process.. you can experience handling diff type of nationality of passengers on the phone

    Cons

    - higher level management have no mercy towards lower level staff, will force the staff to do overtime, sometimes only 15 mins break for 8 hours handling calls.
    - no work life balance as it is 24 hrs shift
    - staff schedule sometimes not endorsed by hr dept , many staff overworked, tired

    Advice to ManagementAdvice

    - do something about your website(for online booking) to reduce high volume calls thus can reduce need of manpower
    - improve or change the way the high level management treat lower level staff- provide more welfare for your staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Malaysia Airlines full-time (more than 8 years)

    Pros

    Goood place to learn and gain experience. A lot of exposure to the industry.

    Cons

    Lack career opportunity and progress is very slow. Promotion is usually based on seniority and not performance.

    Advice to ManagementAdvice

    Hope the new company will have more forward thinking management

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Apprenticeship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainee Aircraft Maintenance Engineer in Kuala Lumpur (Malaysia)
    Former Employee - Trainee Aircraft Maintenance Engineer in Kuala Lumpur (Malaysia)

    I worked at Malaysia Airlines full-time (more than 3 years)

    Pros

    Discounted and annual ticket. Best coverage insurance for hospitalization.

    Cons

    Not proper planning for training. Lack or poor communications between head of department

    Advice to ManagementAdvice

    Give priority to senior apprentice batch

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cabin Crew in Kuala Lumpur (Malaysia)
    Former Employee - Cabin Crew in Kuala Lumpur (Malaysia)

    I worked at Malaysia Airlines full-time (more than 5 years)

    Pros

    You get to travel, meet people, experience new culture. You get to eat your meals at 3 different cities sometimes in the period of one week, huge discounts on air fare, salary is not as competitive as other airlines

    Cons

    long hours, away from family, being sick while away, having to fly when you are down/sad/sick, politics, alot of money spent on entertainment and food while overseas

    Advice to ManagementAdvice

    Appreciate your cabin crew.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Irresponsible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Secretary-Sales Assistant in Geneva (Switzerland)
    Former Employee - Secretary-Sales Assistant in Geneva (Switzerland)

    I worked at Malaysia Airlines full-time (more than 5 years)

    Pros

    excellent training programs given in their capital city Kuala Lumpur

    Cons

    stressful and very long days

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    resourcefull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Malaysia Airlines as an intern

    Pros

    as leading MRO in the region, it offers great opportunity to learn

    Cons

    climbing the corporate ladder might be a challenge for it has a lotof middle management, plus influence of public sector factor due to being GLC

    Advice to ManagementAdvice

    reduce distance from top management to people on the floor

    Recommends
    Neutral Outlook
  11.  

    goog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Hyderābād (India)
    Current Employee - CSA in Hyderābād (India)

    I have been working at Malaysia Airlines as a contractor (more than an year)

    Pros

    good n fast moving
    decent
    not great
    mgnt kool
    nice

    Cons

    manager bad
    no growth
    stale job
    routine
    not great

    Recommends

Malaysia Airlines Photos

lunch time with fellow employees
service training
training session

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