Management Science Associates Reviews

Updated July 1, 2015
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2.7
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Approve of CEO
Management Science Associates President and CEO Cathy Opsitnick
Cathy Opsitnick
32 Ratings

Pros
  • The company has managed to keep some very nice people (in 9 reviews)

  • The work life balance is fantastic (in 5 reviews)

Cons
  • The health insurance is very expensive for (in 5 reviews)

  • Low salary, expensive benefits, virtually non existent 401 k match and extremely high turnover of employees (in 4 reviews)

More Pros and Cons

70 Employee Reviews

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  1. MSA Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Management Science Associates

    Pros

    Great company to work for, great employees

    Cons

    Offsite parking is only con


  2. People are great the culture is terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Associate in Pittsburgh, PA
    Current Employee - Client Relationship Associate in Pittsburgh, PA

    I have been working at Management Science Associates full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The people I work with at MSA are great especially my managers.

    Cons

    The culture is terrible. There is tells communication between groups and the ET is the worst offender.

    Advice to Management

    The overall mission and goal of the company is obscure, and communication between the silos is terrible please fix this


  3. Lots of potential!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Science Associates full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to work, people are really nice and a lot of cool things are happening here. Best kept secret in town!

    Cons

    Medical Benefits and some management and long term employees resistance to change.

    Advice to Management

    You have a lot of very smart people working here, use their expertise and knowledge. Listen to what they have to say and their ideas AND run with them.


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  5. Helpful (2)

    Can Easily Go Somewhere Better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Pittsburgh, PA
    Current Employee - Analyst in Pittsburgh, PA

    I have been working at Management Science Associates (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Casual Dress, Flexible Hours, some of the other employees are great.

    Cons

    Questionable management. Sometimes it seems like the lowest level employees are the smartest and managers should be the lowest. Remarkably low pay, minimal benefits.

    Advice to Management

    Look at some of the leads and managers.. Do they really deserve to be there? Some areas need a complete overhaul.


  6. Helpful (1)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Science Associates

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    New hired employees are changing the company

    Cons

    Mid level management needs to go


  7. Good changes happening

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Science Associates full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is full of smart, analytical people. Casual dress is a plus and there is some working at home...although not company-wide. Recently the company leadership has taken significant steps in correcting many of the negative comments listed here. Company activities are on the increase through a re-activated Employee Committee. The president seems to be taking a more public role, and emphasis has been placed on increased communication and transparency. Anyone who is looking to do serious analytical work should be happy working on some of the cool projects that shape how major decisions are made in a variety of industries.

    Cons

    Family benefits costs are still prohibitive and there are no signs of this changing.

    Advice to Management

    Please continue to focus on improving the work climate...formally institute work-at-home guidelines, allow more sick days for hourly workers, etc.


  8. Helpful (3)

    Good People, Casual Atmosphere. Poor Pay, Benefits and Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Management Science Associates full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the people here are hard working and well intentioned. The dress and atmosphere is casual and hours are often very flexible depending on manager. Good work/life balance. Not a bad place to start a career for 1-2 years. The work is relatively straight forward with lots of documentation to assist. There are many projects across several industries. Long time player in consumer packaged goods data analytics with many well known big clients. Walking distance to Bakery Square.

    Cons

    Pay and benefits are below industry standards for almost all positions. Benefits are poor and will be incredibly expensive if you have a family. Raises and bonuses come on a yearly basis but are often extremely underwhelming. Bonuses are based on some sort of profit sharing plan so they've made it an annual habit to blame the terrible bonuses on low profit/revenue. Employee reviews and goals are convoluted, unrealistic and don't seem to actually influence pay. Office of the Executive appears unwilling to invest in the company's future, infrastructure or their employees. Turnover and loss of talent is a big problem and rather than attempt to correct the problem management hires consultants to tell them the obvious. Career paths are often non-existent. When problems arise often it becomes a "blame game" rather than actually trying to work together to correct the issue. Almost all of upper/middle management is resistant to change and have been in their positions for decades. Extremely behind the times in terms of technology. Shuttles to and from parking lots are brutal. Change and improvement comes infrequently and at a glacial pace.

    Advice to Management

    Invest in your employees and your company. How it possible that a data analytics company only has a 2 GB shared network drive between hundreds of employees in IMS? Hire more developers or competently outsource development. It shouldn't take years for your own internally developed products to be compatible with the newest operating systems and browsers. Not only is that embarrassing but it's also a security risk. Encourage interdepartmental collaboration and identify and reward your best employees in order to retain them. Don't be afraid to spend money. The OE needs fresh blood and new ideas. The founder, Dr. K, needs to retire. Much like the overall company he is unwilling to invest, delegate responsibilities or adapt to the times.


  9. Helpful (1)

    Lacking Career Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Management Science Associates full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible work hours are an advantage
    Working alongside several extremely bright people
    Great technical support from the IT group
    Teamwork across organizations

    Cons

    Executive management focus at micro level rather than at strategic
    Management of personnel issues is very poor to include lack of respect for employee privacy and lack of action when disruptive behavior is chronic
    Most exceptional personnel have left the company in favor of UPMC Highmark and PNC
    Benefits package among the worst from costs for family health insurance to level of matching for 401k
    Hiring managers fall asleep during interviews
    Reward system for excellent performance is absent

    Advice to Management

    Sell the company to another entity with experience in managing business and personnel


  10. Couldn't stand any longer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Pittsburgh, PA
    Former Employee - Senior Software Engineer in Pittsburgh, PA

    I worked at Management Science Associates full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good for contractors and interns
    Comfortable work hours (based on your manager)
    Suits to people, who prefers to stick to older technologies, who prefers leisure life style

    Cons

    Not that interested to innovative technologies
    No consideration to your out-of-the-box ideas and knowledgeable recommendations
    False promises during recruitment as well as appraisal times
    Very expensive medical insurance, if you are not single

    Advice to Management

    Grade people in terms of their contribution to the company and hard work they've put in their job and decide how should they be treated. otherwise you keep losing people.


  11. Just a paycheck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Pittsburgh, PA
    Current Employee - Data Analyst in Pittsburgh, PA

    I have been working at Management Science Associates full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The work environment and flexible schedule are definitely the reason that I stay at MSA. Casual dress and work from home occasionally are great.

    Cons

    The medical benefits are very expensive for a family. Unless you are willing to be difficult there is no room to grow. The only people that seem to get promoted are the ones who are difficult to work with, instead of firing them they just give them a new title and a promotion.

    Advice to Management

    Talk to the employees actually doing the work. Too many decisions are made before talking to the people who really know if the changes or improvements can be made.



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