Management Science Associates

  www.msa.com
  www.msa.com
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Management Science Associates Reviews

Updated September 10, 2014
Updated September 10, 2014
47 Reviews
2.7
47 Reviews
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Management Science Associates President and CEO Cathy Opsitnick
Cathy Opsitnick
22 Ratings

Employee Reviews

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  1.  

    Good Old MSA

    Former Employee - Anonymous Employee  in  East Pittsburgh, PA
    Former Employee - Anonymous Employee in East Pittsburgh, PA

    I worked at Management Science Associates full-time for more than 10 years

    Pros

    good work-life balance if you are in the right department, extremely talented and loyal people, you see office politics but no more than what you see anywhere else. Truly Casual dress code, on-site massage, WW program. Close to Bakery Square, Shadyside, Point Breeze if you live in the area.

    Cons

    Compensation is below average for most, 401K matching is poor, great Health Care coverage if you are single, but if you want to cover your family then the price is not affordable. As a result, the company lost a lot of good people. No clear communication from top down. It is not clear that they have a rule or they changed the rule although there's an employee handbook. Poor wording on internal intranet regarding rules by senior management. No strong leadership exhibited by Senior Management. No official vision or mission statement provided by senior management. Their excuse is that we let employees speak, but really if you are a CEO or President, then you should have an idea where this company is going or should go. Personal growth is limited after 5 years. Used to have an innovative environment that no longer exists. Poor building especially if you are in the basement. Good place if you are right out of college, but just get out after 5 years or your career will suffer forever. A lot of people with no people skills occupy mid-level management positions. Apparently parking is a big deal to someone in upper management as the rules for on-site parking kept changing without official announcement. Although this did not affect me personally, it was a big deal to some employees.

    Advice to ManagementAdvice

    Have clear vision and mission statement for the company, try to organize group activities such as joining to one of the 5K events as a group, sponsor local events to get more visibility, definitely offer a better health care plan for family otherwise you will continue to lose employees, offer better 401K matching. Work on parking - how to make it right to employees after so many mistakes

  2.  

    Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Management Science Associates for more than 5 years

    Pros

    Nice people and many loyal and hardworking employees who really care about their work. Good customer base.

    Cons

    Young talent leaves because of lack of opportunity and pay or benefits and many older experienced people are undervalued which leaves the mediocre middle. Favoritism is rampant. Especially if you are attractive. And young.

    Advice to ManagementAdvice

    Pay attention. Look at the numbers. You're an analytics firm for gods sake.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    positive and innovative growth, changes in philosophy to insure such; and, modification for securing the future plus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Science Associates full-time

    Pros

    flex-time, think-tank time, well-devised project planning, etc . . . planned "importance" time regarding intel . . .

    Cons

    comp: ok;
    leadership: incredible!
    culture: incredible! - - - people at msa are awesome - across the board! - everyone!

    Advice to ManagementAdvice

    advice?
    keep up the great work!
    Leadership - well like duh!!!! awesome!!!
    You all are doing a great job!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I have had the opportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Management Science Associates full-time for more than 5 years

    Pros

    Nice co-workers; flex time; casual dress;, don't have to drive into the City of Pittsburgh; some management is open to new ideas.

    Cons

    Promotions are few and far between; pay is low, unless of course you're management and above; a lot of "dead weight" that nobody seems to do anything about. Rewarding people with an on-site parking spot is a joke! If you're not noticed, you will never park on-site.

    Advice to ManagementAdvice

    Management doesn't enforce the "rules". Talk to your employees, not a "representation" of employees.

    Neutral Outlook
    No opinion of CEO
  6.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quality Assurance Analyst  in  Pittsburgh, PA
    Current Employee - Senior Quality Assurance Analyst in Pittsburgh, PA

    I have been working at Management Science Associates full-time for more than 8 years

    Pros

    Good people
    Idea's are welcomed though that doesn't necessarily mean every new idea is implemented.

    Cons

    Benefits could be better
    Pay structure more in line with other companies.
    Communication channel across divisions could be better, though it seems that is starting to improve.

    Advice to ManagementAdvice

    Offer better benefits and work to increase work-life balance. The later is not bad but could be improved to better compensate other benefits.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Please think twice before working for this firm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Manager  in  Pittsburgh, PA
    Current Employee - Applications Manager in Pittsburgh, PA

    I have been working at Management Science Associates as a contractor for less than a year

    Pros

    A very casual atmosphere; friendly people; proximity to Baker's Square and good jobs at Google. I was greatly impressed by the decency of line MSA employees. I must also add that if you're limited in your technical skills it will not be noticed by MSA management - this is a good place to consider if you're just starting out.

    Cons

    MSA's business model is fundamentally broken. The firm's revenue consists of a collection of antiquated products without any strategic alignment, without any planning, without any sense. There is little to no technological or process leadership, and the business appears to be running on inertia.

    The facility resembles an underfunded middle school. Tape on the carpets, and nearly all employees work in the basement of a converted warehouse. There are no windows, no fresh air, and constant signs that senior management does not care about the working conditions of staff. Nearly all employees have to park on off site parking a mile away from the facility and take a shuttle bus to work. It is considered a reward to park onsite - just think about that for a second.

    MSA salaries and benefits are far below the norm. Expect to be paid 20-30% lower than market rates, and find that your benefits package is amazingly low. There is barely a 401(k) match, health insurance is shockingly expensive, there is minimal sick leave and your pay will not advance with the rate of inflation. MSA prides itself with being profitable every year, but that profit comes at the expense of employees.

    Management is based upon seniority - multiple VPs are in their position as they've worked for MSA for decades. This leads to a culture of conformity and stagnation. There is an arbitrary nature to hiring and firing, based upon whims of senior leadership and not business needs.

    Put simply, think carefully before working for this firm.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Pittsburgh, PA
    Former Employee - Customer Service Representative in Pittsburgh, PA

    I worked at Management Science Associates full-time for less than a year

    Pros

    Very relaxed, reasonable pay for minimal effort. You can slide by doing nothing and noone cares.. A lot of the people are nice. Good cafeteria, but that's because they share it with Chatham University.

    Cons

    The DSC management is incompetent and the whole department is going down the drain. They do not care about the people that work hard, just the ones that suck up to management. The benefits are awful (only 3 sick days!) and the building is falling apart, unless you are one of the "special people" that get to work upstairs.

    Advice to ManagementAdvice

    Give promotions to the people that deserve it. Get better health insurance and more sick days. Change something in the DSC before the department falls apart.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    How this company stays in business, I don't know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Management Science Associates full-time for more than 5 years

    Pros

    Commute wasn't far, work life balance wasn't too bad. Salary was ok/average. People and culture were ok as well.

    Cons

    Horrendous politics, same mgmt. people have been there doing the same poor jobs for years. Good Ol boys protecting each other's employment. just awful. The company seems to make just enough money not to care to get better.

    Doesn't Recommend
  10.  

    Okay place to start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Pittsburgh, PA
    Former Employee - Management in Pittsburgh, PA

    I worked at Management Science Associates full-time for more than 10 years

    Pros

    Good learning experience. Can learn plenty about data warehousing, Oracle, SQL, etc. Co-workers are generally easy to get along with. Atmosphere is relaxed as well as the dress code.

    Cons

    Recent restructuring and upper management decisions are questionable. Provides concern for the future of the company. Many long term employees are leaving which is not a good sign.

    Advice to ManagementAdvice

    Increase salaries, return to what works, focus on employee and customer satisfaction.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst  in  Pittsburgh, PA
    Former Employee - Data Analyst in Pittsburgh, PA

    I worked at Management Science Associates full-time for more than 3 years

    Pros

    Nice, down to earth people.

    Cons

    Parking is not that convenient.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook

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