Management Science Associates
2.6 of 5 39 reviews
www.msa.com Pittsburgh, PA 500 to 999 Employees

Management Science Associates Reviews

Updated May 13, 2014

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2.6 39 reviews

                             

37% Approve of the CEO

Management Science Associates President and CEO Cathy Opsitnick

Cathy Opsitnick

(19 ratings)

32% of employees recommend this company to a friend
39 Employee Reviews
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    Okay place to start your career.

    Management (Former Employee)
    Pittsburgh, PA

    ProsGood learning experience. Can learn plenty about data warehousing, Oracle, SQL, etc. Co-workers are generally easy to get along with. Atmosphere is relaxed as well as the dress code.

    ConsRecent restructuring and upper management decisions are questionable. Provides concern for the future of the company. Many long term employees are leaving which is not a good sign.

    Advice to Senior ManagementIncrease salaries, return to what works, focus on employee and customer satisfaction.

    No, I would not recommend this company to a friend

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    Good Company

    Data Analyst (Former Employee)
    Pittsburgh, PA

    ProsNice, down to earth people.

    ConsParking is not that convenient.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Miserable Place to Be Employed

    Client Service Analyst II (Former Employee)
    Pittsburgh, PA

    ProsI met a select few people who were sticking with the company because they were about to retire. They helped me transition to a new job with a better salary and benefits. There was also a cafeteria upstairs and a brief walk to Bakery Square.

    ConsThe Human Resources need a Human Resources. Awful people who make horrible judgement calls and protect long time employees who are ruining departments. Many people are in high positions of authority without proper qualifications because of personal connections.

    Advice to Senior ManagementSend in someone to do a reorganization of the company and quit protecting the awful employees in upper management. Focus on metrics for raises.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Think twice before working here.

    Anonymous Employee (Current Employee)
    New York, NY

    ProsPaycheck comes every 2 weeks on time. Some people are nice to work with and have a good skill set.

    ConsPay way below average. The simplest issue could take days, months, or even years to figure out.

    Advice to Senior ManagementCare a little bit at least. Put yourself in someone
    Else's shoes.

    – I'm not optimistic about the outlook for this company

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    Average

    Anonymous Employee (Former Employee)

    ProsFlexible hours, mostly good people to work with

    ConsUpper management and refusal to fire incompetent employees out of fear of being sued

    Advice to Senior Managementcare about employee happiness/moral

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Run Don't Walk

    Project Manager (Former Employee)

    ProsThe company has managed to keep some very nice people.

    ConsIt is the most strictly autocratic place I've ever worked. Park any original ideas at home; they don't want to hear it. They want people to tow the line and enforce existing policies. Pay isn't competitive and the 401K match is like (literally) $100 a year.

    Advice to Senior ManagementYou don't know all the answers and you are shutting up the smart people you hire. How much is all that turnover really costing you?

    No, I would not recommend this company to a friend

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    Customer Support Representative

    Customer Support Representative I (Former Employee)
    Pittsburgh, PA

    ProsIf you can find absolutely no other place to work because of the current job market.
    Managers can be flexible with hours if you suck up to them hard enough.

    Cons-poor compensation
    -worst benefits possible
    -unqualified management
    -you must be friends with supervisors and suck up to the best of your ability unless you want your daily life to be a living hell
    -no recognition of hard work
    -negative reinforcement
    -constant use of profanities by the DSC
    -401K may as well not exist
    -"promotions" with no pay increase

    Advice to Senior ManagementQuit letting people who are close friends run your business as a team. They gang up on hard working employees and give raises and bonuses to employees who can barely read, write, and sound anything but articulate on the phone. Quit allowing people in management to get away with sleeping with upper management to get ahead. Especially the young female employees. Try giving your employees a drug test to see who really deserves a raise and who deserves to be terminated. Drug use is rampant.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Pleasant Experience

    Anonymous Employee (Current Employee)

    ProsLaid-back environment, wonderful co-workers, reasonably engaging work, solid on-site benefits (shuttle bus, cafeteria), many opportunities to learn new skills through workshops. An all-around good internship experience.

    ConsAs an intern, sometimes the workload was a bit slow and I felt underutilized. Management structure is a bit too hierarchical. Not the most exciting place. These are minor complaints though.

    Advice to Senior ManagementNothing really.

    Yes, I would recommend this company to a friend

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    In a dark room without a light or a compass.

    Anonymous Employee (Current Employee)
    Pittsburgh, PA

    Pros- They are pretty good at weeding out potential in candidates and picking great people to work with.
     - Some of the perks are awesome.
     - Highly varied departments in various fields from consumer packaged goods to TV to gaming.
     - They've been around for 50 yrs. That has to count for something.

    Cons- Parking for most employees is way off-site, shuttle buses run every 20 mins
    - Management makes very bad decisions when it comes to their workers.
    - There are a lot of 'lifers' that have worked there for more than 10-15 yrs that do nothing but walk around and come up with 'ideas'.
    - Some management who makes the decisions is around the office maybe 1/3 of the year, but is the key decider on pay raises, lay offs, etc.
    - Upper management is disconnected from their employers, they even have their own wing.
    - Have mirrors, backstabbing occurs daily.
    - No direction with development and little information or documentation on analytics.
    - Don't accept anything as the absolute answer. The developers believe they know how the their applications work that they build. There is no investing in research to verify data.
    - Their internal IT group is the worst.

    Advice to Senior ManagementSpend a month with the various groups within your organization, you'll realize how much you are spending on dead weight versus really making your products top-of-the-line. One manager laid off great workers within a group outside my own, while a guy who sleeps unto 2 hrs a day keeps his job.

    No, I would not recommend this company to a friend

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    A Company That Doesn't Care

    Anonymous Employee (Current Employee)

    ProsSome great people; some groups have better perks than others so if you are in one of those groups, you get to do things the rest of us don't.

    ConsWages lower than competitive companies. If you reach the top of the scale for your position, watch out. In the next reorganization, you will be "demoted" but retain the same responsibilities.

    Benefits are horrific. Owner despises the Affordable Care Act and it seems he is using it to grind an axe or to get out of offering benefits at all. Family plans in some cases are more than people earn in a pay period.

    No work from home policies for most groups. Some groups are allowed to use flex-time benefit, but some are not.

    401K match is a joke.

    Every message from upper management is "give us more while we give you less." and "you should be grateful to work for MSA."

    Regularly, they bring in younger workers and pay them more while long term loyal employees get less and less.

    Advice to Senior ManagementStart valuing your employees and treating them right.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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