Management Sciences for Health Reviews

Updated June 29, 2015
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2.6
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Management Sciences for Health President Jonathan Quick
Jonathan Quick
14 Ratings

Pros
  • Fun and relaxing work environment (in 4 reviews)

  • Some people are dedicated to the mission (in 2 reviews)

Cons
  • In theory the organization promotes collaboration within the organization, but unfortunately it rarely translates into reality (in 3 reviews)

  • Little money for trainings and professional development (in 4 reviews)

More Pros and Cons

20 Employee Reviews

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  1. Helpful (1)

    Fantastic benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Associate in Arlington, VA
    Current Employee - Technical Associate in Arlington, VA

    I have been working at Management Sciences for Health full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Really great benefits, if you are on a good team with a good manager then it's a wonderful place to work. I was promoted from within, but not everyone has this opportunity. I really enjoy working here! Good culture and colleagues.

    Cons

    Single donor dependency, losing follow-ons and not winning new awards makes for an uncertain future. High turnover in the project associate positions and not enough are promoted into new positions to advance skills and career. Salaries are low and it seems the only way to get them to market rate are to leave MSH and come back. HR is difficult to work with and not transparent.

    Advice to Management

    Pay people the market rate, the pay is poor compared to some of our competitors.


  2. Helpful (8)

    The reviews get worse but the ratings get better - why is that Glassdoor? Is MSH paying you to keep the ratings up?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Technical Advisor in Arlington, VA
    Current Employee - Principal Technical Advisor in Arlington, VA

    I have been working at Management Sciences for Health (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some god people and a worthwhile mission - but little else

    Cons

    Hopeless lack of leadership. Immeasurable incompetence. The board are as clearly as hopeless as the C-Suite otherwise they'd have fired them by now.

    Advice to Management

    Unless you pack your bags and go now the organization will cease to exist within 2 years


  3. Helpful (9)

    Some great people, but hopeless leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Advisor in Arlington, VA
    Current Employee - Senior Technical Advisor in Arlington, VA

    I have been working at Management Sciences for Health full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some really nice, smart people very committed to health systems strengthening. Multicultural environment. Lots of traveling, if you like it

    Cons

    Some really arrogant and not very competent people. Too much traveling, if you don;t like it or want a life. Main problem is the incomprehensible lack of leadership. An invisible CEO and an incompetent senior 'leadership' team. Company has a major conference about the company's flagship program,dozens of staff travel for 30-40 hours to US to attend, but the CEO (who is on the program to give an opening address) can't even be bothered to show up (taking a vacation before his 6 month 'sabbatical') and the COO 'doesn't have time' between meetings to even make a 5 minute appearance by video-conference. Shows you how much they value the work of their employees

    Advice to Management

    Can the board please step up and fire these people? What is it going to take to make you realise how bad things really are?


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  5. Helpful (9)

    Management are not listening

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Technical Advisor in Arlington, VA
    Current Employee - Principal Technical Advisor in Arlington, VA

    I have been working at Management Sciences for Health (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some good smart people, but many are leaving
    An earnest mission, but lost in the morass
    Good conditions, but poor pay

    Cons

    Absolutely the worst C-suite I have encountered in 30 years in the workforce. Loss of contracts and good employees, lots of 'business development' staff who don't know what they're doing and cost a lot, no real resources for the worker bees, lots of self congratulation about really mediocre work and non-achievements

    Advice to Management

    Time and again you have been told what's wrong. Over and over you are losing contracts and good staff. What is it going to take for the board to dispatch you?


  6. Helpful (10)

    Leadership needs to be removed before it is too late

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at Management Sciences for Health full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits for US staff, can be a good work environment depending on your specific team/project.

    Cons

    I have never witnessed such unprofessional behavior in my entire career. The level of disrespect from senior staff to junior staff, between field staff and hq, and the lack of accountability in this organization is truly stunning. The leadership team is in denial of the finances of the company and completely aloof to the plight of the staff who have to do the work. The technical quality and skills of the company are stuck in the 90s and nothing innovative technically has come out of this company in a long time. Most of the country reps are not suitable for the job but no one wants to remove them. Some of the recent senior hires particularly in global partnerships make no sense and will probably destroy whatever reputation we have left.

    Advice to Management

    How have you let this company get to this point? Since you have not made the hard choices, usaid will make them for you and you will lose most of your projects. I am outraged as a U.S. Taxpayer at the waste of funds in this organization.


  7. Helpful (8)

    Too many captains, not enough sailors.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in Arlington, VA
    Current Employee - Portfolio Manager in Arlington, VA

    I have been working at Management Sciences for Health (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The project work is fulfilling and gratifying.
    Very diverse group of international colleagues with impressive experience.

    Cons

    The organization is a group of isolated camps, creating fracture lines down through the organization, polarizing the people who have to interact across them.

    Little incentive to cooperate, collaborate, share information, or team up to pursue mission-critical outcomes.

    Mentoring or training and is viewed as a cost or expense rather than an investment.

    There is basically a 1-3% difference in the raise a high performer receives and a lower less engaged employee. If your job requires you to work harder, why bother?

    Advice to Management

    Invest in your lower level staff and promote from within.

    Hiring layer upon layer of management and executives from the outside doesn't fix the problems, it adds to them.

    Focus on one primary goal, strategy, or problem long enough to gain momentum in solving it.


  8. Helpful (6)

    Poor professional development, potential for good work climate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Associate in Arlington, VA
    Current Employee - Project Associate in Arlington, VA

    I have been working at Management Sciences for Health full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great benefits, including 4 weeks paid vacation plus 2 weeks of sick leave and miscellaneous holidays on top of that
    Lots of office celebrations in an attempt to boost morale
    Solid orientation system with extensive training

    Cons

    Huge gap between entry/mid and mid/senior professionals - revolving door at the bottom because senior staff is hesitant to train/promote from within
    Senior leadership is disengaged, disrespectful, and all of this is expected to simply be tolerated, even when senior leadership acknowledges there are severe issues
    CEO on a sabbatical...really?
    Pay is below industry average (they say it's because of the excellent benefits, but it still hurts around the time rent is due)
    Experience is completely dependent on your project/supervisors - very asymmetrical opportunities for growth depending on these factors
    Additional job categories have been inserted at the lower levels (Senior PA, Project Specialist, etc.) that didn't used to be there in an effort to pay lower salaries

    Advice to Management

    Standardize job categories and opportunities across the organization
    You can't expect to hire people with Peace Corps/Masters Degrees/2-3 years experience as an entry-level PA in the upper 30k range
    Don't be afraid to fire people - there are a handful (certainly not all) of Principal Technical Advisors/Project Directors who are wholly uncompetent, verbally abusive, and simply not up with the times. At the same time, there are a few really strong mid/senior level staff members (I'm not saying this selfishly, I am not one of them) who could really thrive in these positions if MSH worked to develop/promote from within.


  9. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Arlington, VA
    Current Employee - Director in Arlington, VA

    I have been working at Management Sciences for Health (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    MSH is a mission-driven organization and that mission is integral to the day-to-day work. You never forget why you are here. Every week there are brown-bags, seminars, etc, held by staff to discuss programs and share knowledge and these are open to everyone across the organization. If you like to work in global environment, this is a great place.

    Cons

    The organization is going through change-- and that is never easy. However, it is the right direction and needs to happen.

    Advice to Management

    Stay focused on managing the change. Keep bringing employees into the conversation.


  10. Lots of passion, diversity in the office, working towards a common goal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Program Associate in Arlington, VA
    Current Employee - Program Associate in Arlington, VA

    I have been working at Management Sciences for Health full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working alongside passionate individuals who have the same mission that I do
    I feel like I am being supported and have the ability to seek out resources to grow professionally
    The organization really is creating health change abroad and has created a number of tools that are being used by individuals all over the world.
    I'm proud to work for MSH and proud of what the organization continues to accomplish

    Cons

    Not being used for my skillset
    I have a Master's degree but am not doing any type of work that is worthy of a Master's degree
    The organization is very USAID project focused - need to focus on innovation and thinking outside the box (away from government funding) and do something different to really ensure the organization's survival
    People in high level positions are afraid to stray from what they are used to doing - there is general mentality that if it's different than what has been done in the past, it won't work
    Low salaries, little money can be budgeted (if any) for career development
    Few opportunities for mid-level careers (many entry level and high level positions)

    Advice to Management

    MSH needs to become more of a supportive community. Staff from all over the world needs to know one another. It is especially telling by the fact that staff work on different floors in the same building in Arlington and Medford and don't know each other


  11. Helpful (11)

    Awful, truly a sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at Management Sciences for Health full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    difficult to find 20 good words to say - some nice people who work hard but if they're smart they'll keep leaving

    Cons

    the whole SIAPS program is just a form of indentured servitude to USAID, you need written permission just to breathe; the whole thinking is going to come crashing down when SIAPS ends and there's nothing to follow, no doubt the CEO will make sure he's looked after and too bad for everyone else who'll be out of a job

    Advice to Management

    sack the CEO and senior management - replace them with people who can lead and have a strategic vision for the organisation - otherwise it will cease to exist after another year or two



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