Management Sciences for Health
3.0 of 5 30 reviews
www.msh.org Cambridge, MA 1000 to 5000 Employees

Management Sciences for Health Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.0 30 reviews

                             

56% Approve of the CEO

Management Sciences for Health President Jonathan Quick

Jonathan Quick

(16 ratings)

58% of employees recommend this company to a friend
30 Employee Reviews
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Programme Associate-kenya

    Program Associate (Former Employee)
    Nairobi (Kenya)

    Prosgood pay and benefits and generally good terms of employment.

    Consterrible work environment, extremely bad

    Advice to Senior Managementstop tribalism

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    The mission is great, and means well. However, in practice, it's the worst organization at implementing.

    Anonymous Employee (Current Employee)

    ProsFair amount of vacation days. However, this includes days that are floating holidays and basically forced vacation. We all need to get the vacations approved anyway.

    ConsFor an organization that preaches leadership and development, they sure do a terrible job of it. Senior managers that many do not respect are permitted to continue doing things that do not work and poorly manage people. It's no wonder everyone keeps leaving this organization. No professional growth for junior or mid-level professionals.We are all forced to put together a PPRD that is completely pointless and the merit increase was 2%, which isn't even enough to cover the cost of living adjustment. They argue this has to do with being a non-profit organization, and yet funds are mis-managed during everyday business.

    Advice to Senior Managementpeople do not always approve of senior management at the director to C-level but are afraid toi truthfully express their concerns. Open your eyes to see what is going on! We should not have to tell you any of this. Just because individuals have been with the organization for many years does not mean they are effective leaders.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Founder must be disappointed.

    Anonymous Employee (Current Employee)

    ProsStaff are dedicated to the organization's mission.

    ConsC-suite (CEO/COO) doesn't communicate and fosters an environment of fear. HR leadership is not trustworthy.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Serious problems that need attention

    Anonymous Employee (Current Employee)

    ProsGood benefits. Some people are great to work with if you work in the right unit. Fairly low stress environment

    ConsWhere to begin... I have absolutely zero confidence in leadership. Management does not provide adequate transparency or logical reasoning for their decisions. Employees are not motivated to give their best efforts. Work is often repetitive and not rewarding. Professional development is extremely lacking. If you start at entry or mid level, you will hit a ceiling within 5 years that you will not be able to break through. MSH is needlessly bureaucratic, which paralyzes decision-making and makes day to day business extremely difficult. People behave insularly and do not seem interested in big-picture thinking. HR has serious top-down issues that must be addressed immediately.

    My impression is that MSH used to be a good place to work where people collaborated well and made each other better through cooperation. This seems to have changed drastically recently. This is probably a contributing factor in the acceleration in the rate of key people leaving the organization. If I wanted to sit in a cubicle all day talking in hushed whispers to avoid distracting the seven other people within earshot, I would have worked somewhere that pays better.

    Advice to Senior ManagementLead or get out of the way. Emphasis on the latter.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    4 people found this helpful  

    Toxic Work Environment

    Anonymous Employee (Current Employee)
    Arlington, VA

    ProsGreat work location convenient to the Metro and shops.

    ConsThe culture of the work environment is very toxic. Management may be knowledgeable but they lack people skills. I have been exposed to many different work environments and this place does not encourage a sense of teamwork. It seems that everyone is out for themselves or if you are not part of an alliance you are left on the outside of the group. Managers have poor communication skills, for example, you are told one thing face to face but then you are told otherwise through an email or the manager simply changes their minds without acknowledghement. Managers also openly favor certain employees. Perhaps this company treats its full time on staff employees better than they do their contractors.

    Advice to Senior ManagementImprove communication between management and employees.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Lack of employee recognition and career growth

    Anonymous Employee (Former Employee)

    ProsGood place to get some experience

    ConsThere is little career growth

    Advice to Senior Managementinvest in talent, don't let it go to the competitor

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Hierarchical organization that is slow to adapt

    Anonymous Employee (Current Employee)
    Arlington, VA

    ProsLocation is pretty good, and most people are nice. The office was recently renovated and has nice cafeteria.

    Benefits are good for non profit work (4 weeks vacation for all staff, good health insurance, 401k, etc).

    If you are on the right project you may have the opportunity to travel

    Good work/life balance and teleworking is possible

    ConsThere is very little opportunity for career growth, especially for Junior staff, as a result there is high turnover, most leave after 2 years in the entry level position. HR often doesn't hire the right people for the right positions and many of the entry level positions are filled by temp staff. In general HR is very ineffective in almost all of their functions and unfair during salary negotiations and are very resistant to negotiating. Performance reviews are conducted annually, but getting a good review means you will get a standard 3% raise and getting a bad review means nothing, maybe a 3 month performance plan.

    Depending on the project you are there may be opportunities for travel, but generally senior staff do the most traveling. This is also true for technical work.

    A LOT of senior management have large egos and are territorial about projects. There are a few who are very approachable and open to new ideas.

    Culture tends to be very cliquey, there is a "old boys club" of long time senior MSHers who promote each other and make decisions behind closed doors. Many have a 1st world view of development and on a whole, MSH doesn't practice what they preach internally when it comes to management and leadership.

    Advice to Senior ManagementInvest in the people who work at the organization, set aside money for professional development and create more opportunities to recognize and celebrate staff. Create more opportunities for staff to get to know each other and bond. Work on building culture of Trust and collaboration across centers

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Great intentions, unclear direction.

    (Current Employee)
    Cambridge, MA

    ProsI work with extremely gifted individuals and there are few restrictions on the things departmentally I get to learn. That's about it.

    ConsLimited growth, overambitious leadership team that ignores the urgency of compliance, looks to phase out "cumbersome" processes, while trying to enforce abstract ideals. Little room for growth and advancement. Too great a focus on technical experts, ignoring the core groups such as Accounting and Finance.

    Advice to Senior ManagementPlease note that your core staff, such as Accounting, Contracts, Procurement and Benefits *need* to be reinforced. Consider creating a compliance and training department instead of abstract goals such as becoming a "learning organization." Fix the wheel before driving. Please stop coupling an inordinate number of initiatives atop already overwhelming daily responsibilities. Understand all sides, and that the organization could run much more smoothly if we grounded ourselves instead of trying to be overly abstract. EG. PPRD: useless to a person whose base work culture does not permit "outstanding" action. Stop discussing accountability when we have no "ownership" of any piece of our processes. Reward all equally. Consider returning to Tuition Assistance/Reimbursement. Avoid discussing the topic of religion at work. Start enforcing workplace equality---those at the top should respect those at the bottom. Try and understand a process before attempting to fix it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    5 people found this helpful  

    Great on the outside, not on the inside. Stay away.

    Anonymous Employee (Current Employee)

    ProsThe benefits are excellent compared to its peers in the USAID contracting industry, and among more senior staff the pay is very competitive as well. Some good people. Some people are dedicated to the mission.

    ConsSo many... Weak leadership at the highest levels - VPs range from incompetent loons to vindictive and cruel blights on the industry. Infighting at the VP level is rampant - some can't even be in the same room as each other, and it trickles down to lower levels. Many people who are overpaid and are miserable at their jobs. Massive lack of commitment to the mission. Most people spend their time justifying their own misguided projects, though the offer nothing to the overall result. Some of the least organized systems in the industry. Power struggles define how you spend 80% of your time. No professional development opportunities. Less training. Technical approaches are stale. Nothing cutting edge about anything they do, but leaders are constantly patting themselves on their backs (and giving themselves raises) for changing the world. The worst professional experience of my life.

    Advice to Senior ManagementNone of you is up to the task. MSH is an organization that has lost its way, and the only way to get back on track is for a complete housecleaning at the CEO, COO, and VP levels. You have little respect among the ranks.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Some great people, great mission, but imploding because of "leadership"

    Anonymous Employee (Former Employee)
    Cambridge, MA

    ProsMSH has some great people, great mission, very good systems (in some cases), dedicated support staff who work hard and long hours, very well recognized by USAID, strong pharmaceutical programming, excellent COO, finance, and contracts staff. Very wide current footprint around the world. Smart junior technical staff. Some departments give great moral support and work-life balance.

    ConsPoor leadership at the very top, terrible HR - cold, "black box" decisions, zero "human" qualities, very tightly tied to USAID work (so extremely precarious if they lose projects - which they are), some very senior technical staff give junior staff NO opportunities, some senior long term MSH technical staff are rude, insulting and self-congratulatory which is extremely distasteful in "team" meetings, very poor business development senior staff. Due to lack of vision and focus, the project scope is shrinking and quality or projects and proposals dropping significantly.

    Advice to Senior ManagementFocus on listening to people who give advice rather than penalizing them. Reward staff for the hard work they put in. Conflict is not always bad in discussions, it can lead to resolution of problems. Morale is terrible due the poor decision of moving to Medford and not being transparent with the staff about this move. The "pep campaign" to get people excited in moving to Medford was a complete failure - showing pictures of smokestacks, not being transparent on who gets the few offices and the terrible open-plan office is completely opposite from the Arlington office. CEO getting a huge private office, conference room and river view is a complete morale destroyer. You are losing staff from lack of vision, support, and terrible morale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Management Sciences for Health? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Management Sciences for Health reviews and ratings — including employee satisfaction and approval rating for Management Sciences for Health CEO Jonathan Quick. All 30 reviews posted anonymously by Management Sciences for Health employees.