Glassdoor is your free inside look at Manhattan Associates reviews and ratings in Atlanta, GA — including employee satisfaction and approval rating for Manhattan Associates CEO Eddie Capel. All 82 reviews posted anonymously by Manhattan Associates employees.
25% of the CEO
Eddie Capel
Former Employee – worked at Manhattan Associates full-time for more than a year
Pros – Great team dynamics, location, opportunity to learn, at time of hiring - managment
Cons – Stuck with status quo when it comes to operational processes, bottom line first made work challenging and at times very stressful, slow to react to known business risks, politics, title and compensation did not match job function and duties. No work from home option, can be a lot of hours depending on role and responsibilities. Lack of good and trustworthy management/leadership.
Advice to Senior Management – When your staff bring to light possible of risk, poor management and challenges that hinder the success of the individual, team, department and company listen. Listen very closely! Especially when more than one person raises the matter.
No, I would not recommend this company to a friend
2013-03-20 10:12 PDT
Current Employee – been working at Manhattan Associates full-time for more than a year
Pros – Company benefits are good , Salary is as per market but have to negotiate
Cons – Worst working environment, Typical service company like work, No career growth, Don't join if you have any other option
Advice to Senior Management – Identify some better performance management so retain talent. Don't hire USA people if you can not give growth. All growth limited to India transfer employee.
No, I would not recommend this company to a friend
2013-04-29 19:16 PDT
1 person found this helpful
Current Employee – been working at Manhattan Associates full-time for more than 3 years
Pros – Satisfaction that you are having a job.
Frequent flyer miles, hotel points for the company paid trips
Cons – No work and personal life balance.
Incompetent salaries - Normally I don't discuss salaries with anyone but I realized I was paid around 15k lesser than what they are paying others at the same level as me.
Poor Management - If you are lucky, you get to work under good managers but I wasn't fortunate enough. I had to work with some really rude and in-compassionate managers.
The more you work, the more you are made to work with NO incentives. No proper appreciation until you really cry out loud.
I once had to beg to "take off" the weekend ! Apparently the mgmt thinks they own our weekends too.
Advice to Senior Management – Please try to care for your employees. We are not just money making machines.
Also, HIRE NEW PEOPLE. You are seeing such good revenues, why do you want to suck the life out of the existing employees ? Put Multiple consultants on a project and don't keep just one consultant responsible for the entire lifecycle. They too have their personal lives and also like to spend time with their families during weekends rather than digging their heads through the product that doesn't work to start with.
No, I would not recommend this company to a friend
2013-03-10 06:46 PDT
Former Employee – worked at Manhattan Associates full-time for more than a year
Pros – People are really fun. Projects are challenging. If you enjoy travelling and working with people to fix issues with software this is a good job for you.
Cons – Didnt enjoy the travelling. Has issues with moving up the corporate ladder. Most of your time is spent working away from home which can be a burden on meeting friends
Advice to Senior Management – Allow more time to be in Atlanta
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-11 18:13 PST
Current Employee – been working at Manhattan Associates full-time for more than 7 years
Pros – Good domain, strong technology, good exposure to work
Cons – Very slow growth, too much work pressure. Pay can be better
Yes, I would recommend this company to a friend
2013-02-10 14:48 PST
Current Employee – been working at Manhattan Associates full-time for more than 3 years
Pros – Great Opportunity to learn supply chain products
Cons – Micromanagement, Work life balance, Middle management is not so good, technical team is just average
Advice to Senior Management – Growth should be based on performance.
2013-02-07 13:25 PST
Former Employee – worked at Manhattan Associates full-time for more than 7 years
Pros – Job experience was varied, interesting, in a very fast paced environment
Cons – Your career development and personal goals and life were non-existent and irrelevant
2013-02-03 14:08 PST
Former Employee – worked at Manhattan Associates full-time for less than a year
Pros – Flexible hours to get the job done
Cons – Lack of respect, no communication, IT lacks regard for users, no direction
Advice to Senior Management – communicate with people about what you need from them, and if they fail to deliver get rid of them. it's that simple. stop playing favorites at the expense of others.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-19 11:31 PST
Former Employee – worked at Manhattan Associates full-time for less than a year
Pros – nice people, best of breed
Cons – managment is sub par, pay is below market
Advice to Senior Management – Incentivize your employees!
2013-02-06 12:24 PST
3 people found this helpful
Former Employee – worked at Manhattan Associates full-time for more than 7 years
Pros – - Good place to start a career and get your feet wet.
- Manhattan hires hard working people with good attitudes, making it a pretty nice place to work from a culture standpoint.
- For the first 3-4 years, there is opportunity for growth in terms of new acquiring new skills and career advancement (this is very true in PSO and CSO, less true in R&D)
- If you are in PSO, you will get to work with LOTS of challenging (difficult) clients and learn how to handle tough situations.
- Benefits and 401k are better than the industry average.
- Paid Time Off is above average and is excellent after your third year.
- There are a lot of good directors at the company. If you wind up with one of them, you will probably be pretty happy.
- If you are a workaholic, PSO is the department for you.
Cons – - After 3-4 years, there typically are fewer opportunities for advancement (unless you are an overachiever or superstar workaholic).
- The pay still lags the industry average.
- From a technology standpoint, they stick with "tried and true" rather than cutting edge. If you are technical and want to work on the cutting edge, this isn't the place for you.
- Work-life balance is a problem in PSO (and CSO to a lesser extent). They have been trying to improve this the last couple years, but it is still the #1 reason people leave.
- It can sometimes be tough to take vacations when you want it, even with reasonable notice, due to project work.
- Sales, account management, and upper management have a habit of over promising to win contracts...
- ...and in an effort to keep clients happy, management doesn't do a good job of adjusting expectations which results in folks in PSO having to put in long hours, travel more than they would like, and occasionally work on weekends. This is the exception rather than the rule, but still happens more often than it should.
- There are a handful of directors and managers that shouldn't be managing people. MA needs to do a better job identifying these people and either coaching them up, putting them in another role, or letting them go.
- The work environment has become more corporate over the years. It is more structured, but less dynamic than it used to be.
Advice to Senior Management – - Make sure employees at all levels are recognized for their hard work throughout the year. This was the norm a number of years ago and now it rarely happens because everyone is seemingly "too busy"
- Ditch the project-based reviews and replace them with a less formal mid-year review. It will make for much less stressful reviews at the end of the year.
- Encourage junior resources to submit detailed anonymous feedback of their superiors more than once a year. Bad managers need to be identified and coached up at regular intervals or risk having their direct reports stripped from them if they aren't making the grade. Make sure junior resources are put in a position to succeed!
- If you want to make the company better, LISTEN TO YOUR JUNIOR RESOURCES! The best feedback comes from those college kids you hire. The problem is that they are afraid to speak up since they feel it isn't their place to do so.
- If you don't let your technical resources push the envelope, the best and brightest will not stick around.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-10 18:03 PST
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