Manheim Reviews
Updated Jan 29, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 31 ratings Employees say it's "OK" |
CEO Rating
Based on 4 ratings
President |
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Pros
Good health benefits
Some really great people to work with
Hours are good
Casual atmosphere
Clean environment
Cons
Pay could be better and based on job skills, knowledge and service time. Still seems that This decision is influenced by your sex and how much you kiss up (for lack of a better word). People are afraid to voice there true opinions if they are in the least bit different than what is being told to us. Agree act excited and happy and hopefully you will keep your job.
Advice to Senior Management
Treat people with respect no matter what there job is. Just because you may be in a higher position within the company does not make you a better person. Always keep your door and mind open for any employee that wants to speak with you and, speak to them, not down to them.
Pros
Benefits (401K, Medical, Dental, Pension)
It's really sad, that Benefits are the Only Pro for this company.. Benefits aren't enough!
Cons
Unprofessional Management (favorites)
Lack of Training
Communication between Departments
Too many chiefs
No appreciation of employees from staff
Shall I go on...
Advice to Senior Management
Just to two words... "Undercover Boss" watch it, learn from it !!
Pros
Balance sheet still strong.
Respected organization.
Great health benefits.
Cons
Top- and mid-level defectors are numerous.
Upper-management paid very well, then there's everyone else.
Culture = every man/woman for him/herself.
No merit raises in nearly three years.
HQ in Atlanta is a bunker and doesn't want to know what transpires in the field although they say that they do.
Advice to Senior Management
Listen to employees in the field and act upon actions/people that do not conform to corporate ethics and morals. Stop worrying about your high-paying job and make decisions. Stop letting GMs, BMs, and "owners" run the company . . . have a backbone and tell them when they're wrong.
Pros
Wonderful benefits, leader in the industry, great peers
Cons
Lack of opportunities for advancement.
Pros
Part of Cox family
Benefits
Corporate office facilities
Compensation
Ability to work at other Cox divisions
Cons
constant restructures
incompetent people in high positions
Advice to Senior Management
Find out why certain departments have restructures every few months. Is it necessary or was it not handled properly initially?
Pros
coworkers in my department were friendly
It's a fun place to work at times
Get to meet other customers
Learn more about the newer cars
Cons
Summers are extremely hot in Las Vegas
Upper management does not care about the true(lot) employees
HR department is always on your case
Very little or no raises
Job security a joke
Advice to Senior Management
Needs to improve on employee's needs and help work out something if there's a problem.Don't just fire them.Benefits need to be disired
Pros
I still have a job.
I still cry at times because I care
Still enjoy what I do
Still enjoy the people I work with
Cons
It's not a family feeling any more
It seems you get let go if you have to much service or to much money
It's just not the same place as it was years ago
Back stabbers work there and you have to watch your back now
Advice to Senior Management
Corporate felt the need to change, if it's not broke leave it alone
Head hunters came in and wiped out everyone, good people doing a good job
No one at the top cares about anyone but themselves
Siting behind a desk and trying to figure out how to do a job doesn't work, ask the little people taht do the job
Pros
Benefits. Compensation. Dominant company in industry.
Cons
Continual and never ending layoffs. Laid off experience workers and brought in temps or new bees. They still have green screen as 400, technology way behind.
Advice to Senior Management
Quit having consultants and kpis take over what was once a great company. Customer service and keeping experienced employees was thrown out the window. Everyone was scared of their jobs even the top executives. Fear is a terrible way to run the company.
Pros
good pay
good people
tons of opportunity for career development
owned by Cox Enterprises - a company that invests in making good managers better, and doesn't tolerate bad behavior from its leaders
respectful,professional environment
Cons
Industry is going through a ton of change right now, and for some, this could make for stressful environment. The right attitude and the embracing of change/ability to adapt is key.
Advice to Senior Management
Stay open to change. Continue to listen to your employees. Don't forget that the way we did things 60 years ago does not necessarily apply to how we should do them today.
Pros
The opportunity to network with an amazing group of entreprunual people that make up their customer base is a great way to sedgeway into other opportunities outside the Manheim bubble. You must get to know the customers they are awsome and ripe for someone to offer them better consistent service.
Cons
The company has several drawbacks. The politcal game is king and performance takes a back seat to reality. Managment has no respect for the employees full or part time unless they are involved outside the biz. The layoff mentality is rampant and you survive by kissing up. Been there 20 years and the seperation has been growing steadily sinced they merged withADT. Performance means nothing its all political. You only hope that you or the person your hooked up with is able to remain flavor of the week. You know when they are going to rub you out when they start looking through you instead of at you. I've seen it happen to 20+ people here alone. I know its company wide.
Advice to Senior Management
Many of the people that you are releasing are going to work as your competition. Most of the people in this business are very driven and competetive. Be careful one day you will look up and ask where did all our customers go. They will have gone to a place where they get great service and are treated like they matter. You have thinned you staff to the point that the few and I mean the very few you have left just can't keep up with the load you put on them no matter how good they are. The few that have hung on half of them are there only due to the nepotism so the few good employees are totally burdened. Remember its about selling cars not taking care of your favorite few buddies. When all your customers leave you will find them doing business with your exemployees and that you can count on because you cut alot of great talent. Word is your selling out anyway and looks like your cooking the books pretty good hope you don't destroy the place before you can get it sold.
