Manulife Financial
3.4 of 5 184 reviews
www.manulife.com Toronto, Canada 5000+ Employees

Manulife Financial Reviews

Updated Apr 6, 2014
All Employees Current Employees Only

3.4 184 reviews

                             

79% Approve of the CEO

Manulife Financial President and CEO Donald A. Guloien

Donald A. Guloien

(95 ratings)

71% of employees recommend this company to a friend
184 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Your may enjoy work-life balance depending on your department culture"
    in 22 reviews
  • "Support if you need to work from home for personal reasons - really good at this"
    in 8 reviews
Cons:
  • "Unhealthy work environment in my particular department, too much dust/dirt in the air"
    in 7 reviews
  • "Bureaucratic organization structure; information gap between senior management and middle management"
    in 6 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

First Job out of University

Senior Auditor (Current Employee)
Toronto, ON (Canada)

I have been working at Manulife Financial full-time for more than 3 years

ProsDecent health benefits, company encourages career and personal development, stock matching, big advocates of volunteer and company wide charity campaigns, abundant training opportunities, subsidized cafeteria and gym

ConsOld fashion and out of date processes, recent focus on boosting bottom line and cutting costs

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Financial company without any inovativeness in it.

Internal Audit (Current Employee)
Jakarta (Indonesia)

I have been working at Manulife Financial full-time for more than a year

ProsWork-life Balance, Easily to get promoted

ConsSalary is uncompetitive, Too much bureaucracy, Leadership issue on each department head, Subjective assessment with neglecting individual performance, Lacking of transparency, Needing rejuvenation, Too much layers, Basically almost no teamwork

Advice to Senior ManagementRestructure the top level management, hire some strategic consultants to save your company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Pays the bills. Not a good place to develop career.

Director (Former Employee)
Hong Kong (Hong Kong)

I worked at Manulife Financial full-time for more than a year

Prosa. Manulife has a relatively brand awareness amongst consumers due to its leading market share (no 2) in the MPF space.
b. In terms of junior staff, I'm quite impressed with the attitude and ability of those hires.
c. Head office (Toronto) is willing to spend to build the Asian business.

Consa. Highly political environment, especially at corporate office and senior management level. This leads to a lot of instability.
b. Despite the quality of the hires, good employees don't stay for long. Junior to middle level staff are frustrated by lack of promotion opportunities. At the senior level, there is a lot of movement due to in-fighting. There is an entire department that comprises largely of rejects/outcasts of the current leadership.
c. Inefficient deployment of capital due to poor understanding of operating landscape in Asia.

Advice to Senior ManagementFocus on the business and the people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company to work for.

Anonymous Employee (Current Employee)

I have been working at Manulife Financial

ProsGood training
Great Benefits and work life balance

ConsBuilding needs a serious upgrade

Advice to Senior ManagementKeep at it

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Needs to come into the 21st century

Anonymous Employee (Current Employee)
Halifax, NS (Canada)

I have been working at Manulife Financial full-time for more than 3 years

ProsGood starting salary, good benefits

ConsToo stiff, almost feel like they are standing over you with a whip. Not enough time for callbacks so most people stay late or come in early on their own time to get through them. Very cliqueish. Hired outsiders for jobs in other areas and only one from the contact centre, although many had applied. Not a good working atmosphere.

Advice to Senior ManagementHave a look at what is really going on.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Good starting point

Account Manager (Former Employee)
Toronto, ON (Canada)

I worked at Manulife Financial full-time for more than 5 years

ProsThe company has a reputation for volunteerism, and has a fantastic volunteer hub for those interested. Updated cafeteria, and overall nice group of colleagues to work with

ConsFor career development, they are still years behind in managers assisting you with your career advancement. If you are a natural introvert but works hard day in and day out, you will come to notice very quickly that you will need to change your behaviour to get better noticed. While the company insists it promotes all behaviours, you will find yourself stuck in the same position even after working hard.

Advice to Senior ManagementReally increase your involvement in employee engagement and help foster a positive work experience to help employee's achieve their development plan.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

DW team

Anonymous Employee (Current Employee)

I have been working at Manulife Financial

Prosgood environment for stable employees

Consslow promotion to new joiner

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good company to work for

Mortgage Servicing Analyst (Current Employee)
Toronto, ON (Canada)

I have been working at Manulife Financial full-time for more than 3 years

ProsWork life balance. Good company to work for. People are friendly and respectful.

ConsNot a lot of opportunity within department to move on. I can speak for my department and there is nothing and event to move other department it's hard unless you know the hiring manager.

Advice to Senior ManagementRecognize people who works hard and reward them career advancement.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Supportive HR department

Banking Consultant (Former Employee)
Toronto, ON (Canada)

I worked at Manulife Financial full-time for more than 3 years

ProsGreat coaches, support and benefits.

ConsCould improve on supporting better work life balance.

Advice to Senior ManagementCreate a better team synergy for employees that work from home.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

average

Anonymous Employee (Current Employee)

I have been working at Manulife Financial

Proswork from home option available

Conshigh caseloads, lack of recognition

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Manulife Financial? Contribute to the Community!

Manulife Financial Videos

Loading...

Manulife Financial – Why Work for Us?

Manulife Financial is a leading Canada-based financial services company with principal operations in Asia, Canada and the United States. Since welcoming its first customers in 1887, Manulife Financial has built a… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Manulife Financial reviews and ratings — including employee satisfaction and approval rating for Manulife Financial CEO Donald A. Guloien. All 184 reviews posted anonymously by Manulife Financial employees.