Manulife Financial
3.4 of 5 184 reviews
www.manulife.com Toronto, Canada 5000+ Employees

Manulife Financial Reviews

Updated Apr 6, 2014
All Employees Current Employees Only

3.4 184 reviews

                             

79% Approve of the CEO

Manulife Financial President and CEO Donald A. Guloien

Donald A. Guloien

(95 ratings)

71% of employees recommend this company to a friend
184 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Your may enjoy work-life balance depending on your department culture"
    in 22 reviews
  • "Support if you need to work from home for personal reasons - really good at this"
    in 8 reviews
Cons:
  • "Unhealthy work environment in my particular department, too much dust/dirt in the air"
    in 7 reviews
  • "Bureaucratic organization structure; information gap between senior management and middle management"
    in 6 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great Place to Work

Actuarial Associate (Current Employee)
Toronto, ON (Canada)

I have been working at Manulife Financial full-time for less than a year

ProsGreat team, good work life balance

ConsImplementing changes is sometimes a difficult task

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Manulife Financials

Anonymous Employee (Former Employee)

I worked at Manulife Financial full-time for more than a year

ProsStable. Friendly co-workers. Great room for promotions.

ConsConservative. Strict confidentiality and security requirements.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Company is great, old people are old and don't like change

Project Coordinator (Former Employee)
Toronto, ON (Canada)

I worked at Manulife Financial as a contractor for more than a year

ProsFlexible Hours with friendly people

ConsEverything is done the old slow way and getting anything changed takes too long

Advice to Senior ManagementConvince your older employees that change is good

Yes, I would recommend this company to a friend

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Co-op at Manulife

Business Systems Analyst (Current Employee)

I have been working at Manulife Financial as an intern for less than a year

ProsGreat and friendly people to work with
High autonomy and minimum supervision
For a large organization, not too much bureaucracy

ConsThere are inefficiencies and disorganization within the company
The HR department is not very helpful and could be improved
Not the most innovative company

Advice to Senior ManagementMore organized in middle management

Yes, I would recommend this company to a friend

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Decent

Business Analyst (Current Employee)
Toronto, ON (Canada)

I have been working at Manulife Financial as a contractor for less than a year

ProsGood team to work with. Good management.

ConsNo opportunity for growth. Did not see my self advancing.

Advice to Senior ManagementGive incentive to employees to further their career

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Business Analyst

Business Analyst (Former Employee)
Toronto, ON (Canada)

I worked at Manulife Financial full-time for more than a year

ProsGreat benefits - including health, dental, pension and global shares.
Lots of opportunities to move within the company
Very friendly staff

ConsNeeds better communication from the management team
More empowerment to employees
Need to better support international opportunities

Advice to Senior ManagementBetter communication

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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most desirable place

Senior Systems Analyst (Former Employee)
Waterloo, ON (Canada)

I worked at Manulife Financial as a contractor for less than a year

Prosexcellent working environment including company benefits, parking, communication with management, sharing company news, generous bonus and profit sharing program, flexible working hours

Consnot much to say here

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great Company, Disappointing HR

Group Benefits Customer Service Representative (Former Employee)
Waterloo, ON (Canada)

I worked at Manulife Financial full-time for more than 3 years

ProsTop notch benefits, good team atmosphere, most people are proud to be a part of the company and its success.

ConsI worked in the customer service centre in Waterloo for 3 years. The CSR role is extremely boring, frustrating, and depressing. I worked very hard to improve my credentials at my own cost and was offered a position in another department where my skills would be more suited. However, because I had signed a contract saying I would not leave the Call Centre for 6 months (you get a small $1000 raise if you sign) they would not let me take the other job. To me, that was very disappointing and short sighted but I can understand the their perspective. If they didn't lock people in and let them apply for jobs all over the company, their turnover would be higher than it already is.

Advice to Senior ManagementWhen employees are obviously over qualified for their job, work with them to find a better fit within the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good work and life balance

Customer Service Representative (Current Employee)
Halifax, NS (Canada)

I have been working at Manulife Financial as an intern for less than a year

Prosgood senior support

comfortable working environment

Consno strong feeling about company culture

Yes, I would recommend this company to a friend

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Good company, more management support

Anonymous Employee (Current Employee)

I have been working at Manulife Financial full-time for more than 3 years

ProsDecent income, opportunities, not micro managed.

ConsLack support when required from management.

Advice to Senior ManagementMore reviews and action taken to help employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Manulife Financial – Why Work for Us?

Manulife Financial is a leading Canada-based financial services company with principal operations in Asia, Canada and the United States. Since welcoming its first customers in 1887, Manulife Financial has built a… Full Overview

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