Manulife Financial Reviews

Updated October 23, 2014
Updated October 23, 2014
233 Reviews
3.3
233 Reviews
Rating Trends

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Manulife Financial President and CEO Donald A. Guloien
Donald A. Guloien
115 Ratings

Review Highlights

Pros
  • Good work life balance, usally work 40 hours a week without much overtime (in 31 reviews)

  • The role also offers work from home opportunities and therefore some work life balance can be achieved (in 10 reviews)


Cons
  • The work life balance here is quite terrible as most people only leave work after 8pm (in 6 reviews)

  • Terrible senior management, lack of feedback and transparency for the work (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial full-time (less than an year)

    Pros

    Very positive work environment
    Amazing people
    Flexible work - option for remote work
    Recognizing hard work
    Option for growth
    Global mobility

    Cons

    Human Resource leaders need to look after their own. They need to practice what they preach.
    Inconsistent management practice
    Needs to improve the new employee orientation

    Advice to ManagementAdvice

    Better selection of talent at the manager/ Director level

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Ok, but not the right culture for change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Manulife Financial full-time (more than 3 years)

    Pros

    Experience, Top FI and Insurance companies, Global exposure, structure and leadership training,.

    Cons

    Bad culture, and out of touch with reality

    Advice to ManagementAdvice

    Focus on newer technology rather than old school hustling of high net worth clientele. Money spent on your "agents" who sit around doing nothing can be better spent on newer tech and social marketing. Move away from the stone age.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Enjoyable work experience

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial full-time (more than 5 years)

    Pros

    Company is very involved in community volunteering and offers employees time and transportation during work hours to participate.

    Co-workers are intelligent and pleasant to work with. The majority of workers care about the work they are doing.

    Cons

    Individual managers can make or break an employees work experience. The most qualified for advancement are not always chosen because they do not know the "right" people.

    Advice to ManagementAdvice

    Stop trying to recreate programs and processes that were developed at the corporate level. You are not making it better, you are making it more confusing for the workers in your division.

    Recommends
    Positive Outlook
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  5.  

    Run away from operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA

    I worked at Manulife Financial as a contractor

    Pros

    Senior management is pretty good. Great work/life balance.

    Cons

    I used to work for operations and there are too many unambitious gossipy women and way too many middle aged or/and socially awkward men who stare at women or try to get their attention. Maybe they need to hire some young talent who actually belongs to the 21st century. It's like working for a gigantic, bureaucratic sinking ship company that is still stuck in the late 1970's and 80's. Terrible, terrible, terrible!

    Doesn't Recommend
    Negative Outlook
  6.  

    Nice company, great place for acturies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Waterloo, NY
    Current Employee - Financial Analyst in Waterloo, NY

    I have been working at Manulife Financial full-time (more than 3 years)

    Pros

    Nice work enviroment, nice management team, a lot of fun events, food courts are not bad

    Cons

    They should not put accountants together with the acturies both in Fianace, the acturies get far more benefits than accountants, makes all the financial analysts feel so unfair. The reorg. is just throwing more work to all employees, what's the benefit?

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Global Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ontario, CA
    Former Employee - Anonymous Employee in Ontario, CA

    I worked at Manulife Financial full-time (more than 5 years)

    Pros

    Lots of opportunities to work around the world and be involved in large scale projects.

    Cons

    No clear direction - but improving.

    Advice to ManagementAdvice

    Provide more open communication and involve employees in honest discussions about plans for future growth of the organization.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Lots of organization change with little information shared with staff by management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial full-time (more than 8 years)

    Pros

    Global organization, bonuses paid for past 10 years, salaries in line with market, ethical corporate citizen, internal and external training encouraged

    Cons

    Employees left wondering about their future, large company = lots of bureaucracy, projects go on indefinitely, uncertain N. American market for insurance and jobs

    Advice to ManagementAdvice

    Although yearly employee satisfaction surveys are administered, no action on recommendations is taken. Management needs to open up to its employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Asssisting people to make solid financial decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doc Review in West New York, NJ
    Former Employee - Doc Review in West New York, NJ

    I worked at Manulife Financial full-time (more than 10 years)

    Pros

    Communicating with all types of sales situations and resolving there most pressing needs

    Cons

    Some you assist and others you find difficult to help i.e. inabiulity to set aside needed discretionary income and no interest to plan

    Advice to ManagementAdvice

    respect and courteousness

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    First Job Out of College

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager in Boston, MA
    Former Employee - Case Manager in Boston, MA

    I worked at Manulife Financial full-time (more than 5 years)

    Pros

    Good industry experience. Opportunities to work from home are available. The flex center usually has a desk open. There are also a lot of volunteer opportunities.

    Cons

    Outsourcing. Manulife bought the insurance arm and is laying the State side workforce off in droves. Growth is political like many large companies, but depending on what department you start in, growth opportunities can be scarce no matter how savvy you are networking.

    Advice to ManagementAdvice

    Provide more training classes and promote lateral and upward movement within the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Boston, MA
    Former Employee - Network Engineer in Boston, MA

    I worked at Manulife Financial full-time (more than an year)

    Pros

    Company has great financial products and great people as a result of the merger with John Hancock. Centraly located in the hart of Boston

    Cons

    Company is still finding its way from a culture standpoint

    Recommends
    Neutral Outlook
    No opinion of CEO

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