Manulife Financial Reviews

Updated August 27, 2014
Updated August 27, 2014
213 Reviews

3.3
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Manulife Financial President and CEO Donald A. Guloien
Donald A. Guloien
108 Ratings

Review Highlights

Pros
  • Good work life balance, usally work 40 hours a week without much overtime (in 26 reviews)

  • Support if you need to work from home for personal reasons - really good at this (in 9 reviews)


Cons
  • Bureaucratic organization structure; information gap between senior management and middle management (in 7 reviews)

  • Unhealthy work environment in my particular department, too much dust/dirt in the air (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    OK firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Manulife Financial

    Pros

    Large firm, no surprises, process and predictable

    Cons

    Too many conference calls, too many voices

    Advice to ManagementAdvice

    Too many rules

    No opinion of CEO
  2.  

    manulife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claim Examiner  in  Laval, QC (Canada)
    Current Employee - Claim Examiner in Laval, QC (Canada)

    I have been working at Manulife Financial

    Pros

    Good benefits and time off when required.

    Cons

    Lousy work environment, and no support from management.

    Advice to ManagementAdvice

    Hire Managers/Supervisors with people skills, not educated people with diplomas.

    No opinion of CEO
  3.  

    -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial

    Pros

    Well Known Company, nice people to work with.

    Cons

    Limited opportunities for advancement, poor recognition, salaries are not competitive.

    Advice to ManagementAdvice

    Invest in employees.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    A decent place to start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Account Representative  in  Toronto, ON (Canada)
    Former Employee - Client Account Representative in Toronto, ON (Canada)

    I worked at Manulife Financial

    Pros

    There is a good benefits package available to hired employees. You are given a great stock option, which i believe is about 5% of your paycheck. Also, you're given 2% of your paycheck which goes towards mutual funds of your choice. The company does allow promotions from within and actively searches for it.

    Cons

    I found that there are very strict rules to working within the financial industry, which i personally couldnt live with. My position was a low one, however the rules were enforced heavily upon me and my peers. Strict punctuality was enforced, and good numbers were no excuses for lateness. I found it very stressful working there.

    Advice to ManagementAdvice

    Ease up on your employees.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Insurance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Advisor  in  Toronto, ON (Canada)
    Former Employee - Insurance Advisor in Toronto, ON (Canada)

    I worked at Manulife Financial full-time for more than 8 years

    Pros

    Company is stable and one of the largest insurance company in Canada.

    Cons

    I find it is very hard to move to another department for growth especially if you're valuable to the department.

    Advice to ManagementAdvice

    Be supportive to everyone's career development, not just for those who are less valuable to the department.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Stable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial

    Pros

    It depends on your luck, if you have a good manager. Most of the people there are nice.
    Salary is low comparative to other insurance company.

    Cons

    The office location is very inconvenience and will be moving to a worse location.

  8.  

    Great place to work but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intermediate Business Analyst  in  Waterloo, ON (Canada)
    Current Employee - Intermediate Business Analyst in Waterloo, ON (Canada)

    I have been working at Manulife Financial full-time for more than 3 years

    Pros

    Great work-life balance, flexible time and workplace arrangement

    Cons

    Lot of red-tapes within. Promotion in the company is based on who you know and how you talk to senior management and not on how you perform. Lots of managers who does not even know what they're doing at all.

    Advice to ManagementAdvice

    Value all employees contribution to company. Do not overlook great employees over extrovert ones who only knows how to talk and present themselves but doesn't even know their job at all.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Manila (Costa Rica)
    Former Employee - Analyst in Manila (Costa Rica)

    I worked at Manulife Financial full-time for more than a year

    Pros

    Good work life balance, diverse colleagues.

    Cons

    Bureaucracy. Top heavy management and poor standards

    Advice to ManagementAdvice

    Heed suggestions

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Kitchener, ON (Canada)
    Current Employee - Financial Analyst in Kitchener, ON (Canada)

    I have been working at Manulife Financial full-time for more than 10 years

    Pros

    Work from home. Good benefits

    Cons

    You already know who gets the jobs before they are posted. No recognition. Promote people with no work ethic

    Advice to ManagementAdvice

    Consider being less upfront when posting jobs who will be chosen. Employees are not stupid. Recognize Employee performance. Less favoritism towards people with kids.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Communications Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist  in  Waterloo, ON (Canada)
    Former Employee - Communications Specialist in Waterloo, ON (Canada)

    I worked at Manulife Financial full-time for more than 3 years

    Pros

    Good work life balance, usally work 40 hours a week without much overtime. Standard vacation and sick days. Employees get Share ownership plan and RRSP matching. Generally nice people to work with. Manulife has a global presence and senior leaders can move around the world.

    Cons

    Lack of training, slow to embrace new technology, company is focused on Asia rather than Canada, cubicle farm office.

    Advice to ManagementAdvice

    Embrace change and the 21st century

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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