Manulife Reviews

Updated July 2, 2015
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3.4
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Manulife President and CEO Donald Guloien
Donald Guloien
5 Ratings

Pros
  • Good work life balance, diverse colleagues (in 31 reviews)

  • work from home option available (in 11 reviews)

Cons
  • Very stressful atmosphere and long working hours (in 9 reviews)

  • A lot of overtime with little work/life balance (in 6 reviews)

More Pros and Cons

20 Employee Reviews

Sort: Popular Rating Date
  1. Awesome Work Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Lead in Kitchen, WV
    Current Employee - QA Lead in Kitchen, WV

    I have been working at Manulife full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It is a great place to work. Awesome work-life balance and Professionalism

    Cons

    Resistance to changes. New Ideas and methods difficult to adopt

    Advice to Management

    None


  2. Helpful (1)

    Good company to work for.. still change needed

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Manulife

    Approves of CEO
    Approves of CEO

    Pros

    Great Work/Life balance, good culture to work with in IT, and a very stable environment. Lots of opportunity within IT if you are willing to accept new roles.

    Cons

    Though there are good people, there are lots of organizational changes that make it hard to see the light. IT needs more support from management to improve inefficiencies. Change is hard within this culture since the acquisition of John Hancock.

    Advice to Management

    Listen to individual contributor ideas. Foster an environment where both extroverts and introverts can share suggestions to make the company better.


  3. Interested to See How the Company Handles All of the Organizational Changes Over the Past Few Years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal in Boston, MA
    Current Employee - Legal in Boston, MA

    I have been working at Manulife full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid growth in Asia with a keen eye on ethics and compliance in the workplace. Not many perks but what company does have them nowadays? Yearly bonuses paid for past 10 years.

    Cons

    Bureaucracy, red tape, project management stagnates, IT is decrepid and Help Desk is not helpful. New employees are frustrated at the slow onboarding pace.

    Advice to Management

    Health benefits cannot continue to be reduced. Although there is a goal to meet for shareholders, employees cannot be the ones who suffer as a result. Key decision makers need training to identify key contributors and develop ways to retain the right people. Promote from within.


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  5. Ok, but not the right culture for change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Manulife full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Experience, Top FI and Insurance companies, Global exposure, structure and leadership training,.

    Cons

    Bad culture, and out of touch with reality

    Advice to Management

    Focus on newer technology rather than old school hustling of high net worth clientele. Money spent on your "agents" who sit around doing nothing can be better spent on newer tech and social marketing. Move away from the stone age.


  6. Helpful (1)

    Enjoyable work experience

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company is very involved in community volunteering and offers employees time and transportation during work hours to participate.

    Co-workers are intelligent and pleasant to work with. The majority of workers care about the work they are doing.

    Cons

    Individual managers can make or break an employees work experience. The most qualified for advancement are not always chosen because they do not know the "right" people.

    Advice to Management

    Stop trying to recreate programs and processes that were developed at the corporate level. You are not making it better, you are making it more confusing for the workers in your division.


  7. Helpful (1)

    Run away from operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Analyst in Boston, MA
    Former Contractor - Analyst in Boston, MA

    I worked at Manulife as a contractor

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Senior management is pretty good. Great work/life balance.

    Cons

    I used to work for operations and there are too many unambitious gossipy women and way too many middle aged or/and socially awkward men who stare at women or try to get their attention. Maybe they need to hire some young talent who actually belongs to the 21st century. It's like working for a gigantic, bureaucratic sinking ship company that is still stuck in the late 1970's and 80's. Terrible, terrible, terrible!


  8. Nice company, great place for acturies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Waterloo, NY
    Current Employee - Financial Analyst in Waterloo, NY

    I have been working at Manulife full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice work enviroment, nice management team, a lot of fun events, food courts are not bad

    Cons

    They should not put accountants together with the acturies both in Fianace, the acturies get far more benefits than accountants, makes all the financial analysts feel so unfair. The reorg. is just throwing more work to all employees, what's the benefit?


  9. Global Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ontario, CA
    Former Employee - Anonymous Employee in Ontario, CA

    I worked at Manulife full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of opportunities to work around the world and be involved in large scale projects.

    Cons

    No clear direction - but improving.

    Advice to Management

    Provide more open communication and involve employees in honest discussions about plans for future growth of the organization.


  10. Asssisting people to make solid financial decisions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doc Review in West New York, NJ
    Former Employee - Doc Review in West New York, NJ

    I worked at Manulife full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Communicating with all types of sales situations and resolving there most pressing needs

    Cons

    Some you assist and others you find difficult to help i.e. inabiulity to set aside needed discretionary income and no interest to plan

    Advice to Management

    respect and courteousness


  11. First Job Out of College

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Boston, MA
    Former Employee - Case Manager in Boston, MA

    I worked at Manulife full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good industry experience. Opportunities to work from home are available. The flex center usually has a desk open. There are also a lot of volunteer opportunities.

    Cons

    Outsourcing. Manulife bought the insurance arm and is laying the State side workforce off in droves. Growth is political like many large companies, but depending on what department you start in, growth opportunities can be scarce no matter how savvy you are networking.

    Advice to Management

    Provide more training classes and promote lateral and upward movement within the company.



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