Mapfre Reviews

Updated August 20, 2014
Updated August 20, 2014
12 Reviews
2.4
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jose Manuel Martinez Martinez
4 Ratings

Employee Reviews

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  1.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mapfre full-time for more than 5 years

    Pros

    This is a great company to work for, they offer competitive benefits and 4 weeks of PTO a year. In addition they offer lots of advancement, I personally have been promoted a couple of times in my 5 year tenure. I've worked for other carriers, they are honest and ethical, they do the right thing. Lots of changes, but always for the better.

    Cons

    Not an established company in the United States, which in turn actually is a pro because we get to be part of a rapidly growing company.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    AVOID AT ALL COSTS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney  in  Garden City, NY
    Former Employee - Attorney in Garden City, NY

    I worked at Mapfre full-time for more than 5 years

    Pros

    Paycheck never bounced. Nice office, great location. Claims people and support staff are good, but very overworked.

    Cons

    Managing attorney at Garden City office is an incompetent lunatic. Office manager is typical petty tyrant type. Workload way, way too high, pay too low.

    Advice to ManagementAdvice

    You can have quality or quantity, but not both. Salaries need to be raised and more staff is needed in Garden City office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Claims Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster  in  Gilbert, AZ
    Former Employee - Claims Adjuster in Gilbert, AZ

    I worked at Mapfre full-time for more than 3 years

    Pros

    The pay for adjusters is industry competitive.

    Cons

    If you love being micro-managed, this is the place for you. They have the very worst management of any of the companies I have EVER been associated with. They are controlling, vindictive, and downright cruel to employees. The Gilbert, AZ location is basically managed by American Commerce in Massachusetts and they believe all claims should be handled as they are in Mass. which has an entirely different claims environment than they have in the West.

    Advice to ManagementAdvice

    Grow up.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  San Diego, CA
    Current Employee - Marketing in San Diego, CA

    I have been working at Mapfre full-time for more than a year

    Pros

    Been in busines since 1931, extremely financially stable company with ample growth potential in US. If you want advancement opportunities Mapfre USA is the company. Growing fast in the US with much more to come. Great benefits and open door policy 24/7.

    Cons

    When a company experiences rapid growth, new procedures and formats are paramount. Mapfre is in the growth stage in the US and hiccups are inevitable. Dealing with such growth is a challenge sometimes however a comapny the size of Mapfre knows what it is doing.

    Advice to ManagementAdvice

    Management is proactive and hands on in all operations. Keep doing what your doing!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    I would never have believed it unless I experienced it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Webster, MA
    Current Employee - Anonymous Employee in Webster, MA

    I have been working at Mapfre full-time for more than a year

    Pros

    Benefits are great. PTO time is fantastic and great that they have disability also.

    Cons

    Everything except benefits. Management is very negative and authoritarian. Most adults are skeptical of this approach and expect respect rather than being treated as a child. EVERYTHING is of major importance. Tough to get a straight answer on priorities. Very busy and no direction is given. It's a hold your breath and hope for the best. The work environment encourages mistakes as it is a tense and judgmental place to work. Over the top with negative feedback. Only take a job if there are no other possibilities.

    Advice to ManagementAdvice

    Please take some positive management courses. This place is so unhealthy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service  in  Gilbert, AZ
    Current Employee - Customer Service in Gilbert, AZ

    I have been working at Mapfre

    Pros

    Vacation time, Paid holidays, Good benefits,Good location, Decent pay, Good hours, Nice break room, caring co workers, large company

    Cons

    Computer systems older than dinosaurs!!!!!!All paper reference materials nothing on the computer. Supervisors and management who come to work for social hour only! Having a supervisor who has no idea how to do their job yet alone try to help you on yours. This is the most disorganized insurance company that I have ever worked for!

    Advice to ManagementAdvice

    Come out of your offices every now and then and see what's going on the floor.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    My experience was almost unbearable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Specialist  in  Gilbert, AZ
    Former Employee - Claims Specialist in Gilbert, AZ

    I worked at Mapfre

    Pros

    Salary, benefits, PTO in lieu of vacation and sick time.

    Cons

    Managers have no professional training and can be abusive. Upper management is not open to obtaining employee input. Extreme disorganization and constant changes in positions, duties, procedures. Managers imported from the office in Massachusetts lack regional experience.

    Advice to ManagementAdvice

    With few exceptions, most managers need training in how to manage people. Your style of management is oppressive and does not motivate employees. Management by intimidation has proven ineffective in motivating employees. You really need to learn how best to create a positive atmosphere, so that your employees are motivated by desire rather than fear.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    A great place to work for those who do not think independently and do not have experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ

    I have been working at Mapfre

    Pros

    Paid time off days are nice.

    Cons

    Old style management by intimidation, very autocratic.

    Advice to ManagementAdvice

    Treat employees with respect. Utilize the knowledge and experience of your staff and accept that there are very individual working styles rather than trying to mold employees them to the style of the manager. Recognize individualism.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Good place to work, wages are low compared to competitors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mapfre full-time for more than 5 years

    Pros

    Very positive on human relations inside company.

    Cons

    Company lies behind competitors in knowledge, technology, etc.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mapfre full-time for more than a year

    Pros

    Many of the employees are very nice.

    Cons

    IT support is either cumbersome or non existent. Many cliques of people

    Neutral Outlook
    No opinion of CEO

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