Maple Leaf Sports & Entertainment

  www.mlse.com
Work in HR? Unlock Free Profile

Maple Leaf Sports & Entertainment Reviews

Updated July 14, 2014
Updated July 14, 2014
16 Reviews

3.2
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard A. Peddie
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not What You First Expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher  in  Toronto, ON (Canada)
    Current Employee - Usher in Toronto, ON (Canada)

    Pros

    Overall great company to work with. Lots of events during September - April, and decent shifts during the summer months with soccer and concerts. Hourly pay ($15.86/hr starting) is by far the highest I've seen for a part-time job in the atmosphere we work. Discount of 35% off food and merchandise, and the occasionally concert discount tickets. Great communication between upper management/ game staff managers to the event staff. One of my favourite features of our scheduling system, is the Vortext messaging service. If you signup for a shift, but aren't scheduled and if any open shifts are available afterwards, you're sent a text message with the opportunity of grabbing the shift. Game staff are part of a union, so great support if we need to speak with a union rep.

    Cons

    Company is seniority based, so shifts are given out based on your seniority. Really hard to grab decent events if you're just starting, but I was told by my current supervisor during my interview that if we can hold out for about a year, we'll start seeing an increase in shifts we sign up for. Leafs and Raps games are next to impossible to work unless you've been there for a year or two. All the soccer games seem to favour towards the new staff, as the older ushers don't signup for those shifts. Sad part is the scheduling department can force you to work an event if not enough staff signup for it. You have the ability to call in your scheduled/ required shifts, however every call in you make effects your attendance record, so if you don't work 90% of your scheduled or required shifts, you risk termination following the end of their 'season', which runs a full year from July 1st - June 30th the next year. You can however go to a grievance hearing to fight it, since we are part of a union.

    Advice to ManagementAdvice

    Decrease the percentage of required shifts from 90% down to 75% or 80%. People have other jobs, and obviously when they don't sign up for a shift, they cannot work it, so why make them be required to work it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Cool place to work but no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Toronto, ON (Canada)
    Former Employee - Operations in Toronto, ON (Canada)

    Pros

    Fun to be associated with the best sports brands in the country. Work with great people, lots of energy and vibe. great benefits and vacation but hard to actually use the vacation. When Richard and Tom were there had strong vision and values that really drove the company in a positive direction.

    Cons

    low pay leadership was great but that has all changed. no more training, development, recognition. if you are in sales or marketing its a great place to work.

    Advice to ManagementAdvice

    bring back vision and values

  3.  

    Great for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Helper  in  Toronto, ON (Canada)
    Former Employee - Kitchen Helper in Toronto, ON (Canada)

    Pros

    You get to experience the games, concerts and events when you are on your break.

    Most shifts are scheduled on weekends and the pay is definitely better than any minimum wage job you can find (Mcdonalds, Starbucks, etc.)

    Cons

    Unionized environment which means you will get crappy shifts if you are new. The people that work with you can be a hit or miss as well.

    Advice to ManagementAdvice

    Stop favoring certain employees. It's very unprofessional and creates a high school-like environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Working for MLSE is good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great atmosphere to work in the sports industry
    meet professional athletes and work with great people
    great culture and environment

    Cons

    pay is not that great
    not a lot of career advancement opportunities

  6.  

    Terrible environment, no training, no accountability by any level of staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Interesting experience. Have to dig deep and work for yourself (not always a bad thing). Some nice people.

    Cons

    Everyone is miserable, overworked (hourly) and underpaid. Pay is extremely low, especially for the hours. Good luck ever booking time off, and be ready to work over time whenever it is "asked of you". There is NO sense of culture. Disorganized is an understatement. No reward for good/hard work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Demands to be your top priority.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beer Vendor  in  Toronto, ON (Canada)
    Current Employee - Beer Vendor in Toronto, ON (Canada)

    Pros

    -Reciprocal program (free access to Toronto landmarks such as The AGO, etc.)
    -Decent pay

    Cons

    -Shifts are short, no breaks
    -It's hard to get to BMO Field. You end up getting stuck in traffic a lot, so it's hard to justify going down just for a really short shift
    -Bad attitude of supervisors
    -Their prices are extremely high, so people don't end up tipping as much
    -A very physically demanding job
    -Uniforms aren't in stock
    -Since the new CEO came into power, staff events have gotten more boring and I feel less appreciated as an employee

    Advice to ManagementAdvice

    I find the attitude of supervisors are probably impacted by management. Maybe try treating everyone with a little more respect, so there's a trickle down effect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    great place to work but.. and its a big BUT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nhl nba games live , concerts, fun environment great co workers decent pay

    Cons

    can only miss 10% of total shifts! .. do not get many shifts to begin with either.also based on seniority

    Advice to ManagementAdvice

    ease up on the 10% rule. otherwise great place to work

    Recommends
    Neutral Outlook
  9.  

    Absolutely Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Partnership  in  Toronto, ON (Canada)
    Former Employee - Global Partnership in Toronto, ON (Canada)

    Pros

    great company culture. Big emphasis on intrinsic value

    Cons

    Few opportunities to move up the company, very competitive

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Even as a part time job - it demands to be your top priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard  in  Toronto, ON (Canada)
    Former Employee - Security Guard in Toronto, ON (Canada)

    Pros

    Good wage for a PT gig.
    Fun atmosphere.

    Cons

    Lack of proper training.
    Demands to be the #1 priority in your life.
    Schedule problems: you either won't get shifts or will be "required" to work shifts you cannot.
    Nearly all evening shifts.
    Proper uniforms not in stock.
    Lack of an adequate break. They allow nothing more than a 20min break regardless of length of event.
    Shifts given based on seniority: impossible to get shifts as new employee except for the ones that nobody wants to work.
    Unless you live in the area, it is not worth the time or transportation for a 5-6 hour shift.

    Advice to ManagementAdvice

    Train staff properly and be more flexible with schedules. Be more honest with employees upon hiring.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Concessions

    Current Employee - Concession Attendant  in  Toronto, ON (Canada)
    Current Employee - Concession Attendant in Toronto, ON (Canada)

    Pros

    Great people, pay is good for what we did, supervisors are easy going, get to watch games.

    Cons

    Hard to move up, some politics with the company like their usually is. Very strict about attendance.

    Advice to ManagementAdvice

    Value senior employee's more.

Worked for Maple Leaf Sports & Entertainment? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.