Marble Slab Reviews

Updated June 26, 2015
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3.3
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Ken Hall
11 Ratings

45 Employee Reviews

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  1. Helpful (1)

    Love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Buffalo, NY
    Current Employee - Assistant Manager in Buffalo, NY

    I have been working at Marble Slab part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice customers, easy work, flexible schedule, nice managers, friendly coworkers

    Cons

    no room for advancement, low pay, boring work days if there are no customers


  2. Choose wisely

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marble Slab part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good hours, flexible shifts, work is relatively easy if you can memorize everything, not hard to satisfy most customers (it's ice cream, who can be upset about ice cream?) Pretty decent summer job.

    Cons

    Low pay, you often work by yourself which is 1) very stressful when you're trying to make ice cream, handle customers, and decorate cakes at the same time, and 2) dangerous if the store is located in a bad part of town. If one cent was missing it was your fault and not the computer's nor the credit card machine's error. The franchise owner was responsible for buying all of the machinery and mix-in ingredients, and often complained that the store "didn't have any money". If you're trying to pay for rent, bills, food, and school, it is impossible with this job.

    Advice to Management

    Corporate needs to keep a better eye on all the stores and determine which ones can stay afloat and which ones are faltering. Management needs better training on how to effectively train and communicate with their employees.


  3. Terrible Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marble Slab part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Family like atmosphere with employees.
    -Working with ice cream is fun
    -Got to decorate cupcakes

    Cons

    -Owner of the store took our tips to pay for discrepancies in the register
    -Awful Hours, had to work every single weekend.
    -Hard work, constantly on feet for minimum wage.
    -No free ice cream or anything for that matter
    -Owner asked me to go pick up his kids..
    -Always had to stay late to finish the multitude of tasks we were asked to do.

    Advice to Management

    Stop being so cheap and overbearing and treat your employees like actual people.


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  5. Overworked, undervalued and underpaid.

    • Comp & Benefits
    Former Employee - Anonymous Employee in Canada, KY
    Former Employee - Anonymous Employee in Canada, KY

    I worked at Marble Slab full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Learned lots of new things
    Free ice cream
    Nice Manager

    Cons

    Worked for free for a day of training for 5 and a half hours
    Overly particular and exacting about the presentation of decoration on cakes, cones etc.
    Gave me dirty uniform, gave me a large shirt without asking my size, I was expected to pay for it later
    Too many jobs to do, learn and be expected to perform
    During my interview the job description was poorly explained
    Dirty job, lots of cleaning required
    On call for a minimum wage job

    Advice to Management

    Pay your employees always. Especially since the owner was paid by the youth employment program. If I had known the work load involved I would have never agreed to free labour. At the end of a very difficult work day I came away feeling exhausted, my arm and hand hurt for days and I felt unappreciated. Please don`t ask anyone new to a job to have a shift longer then three hours, as it`s overwhelming. Also don`t try and teach a new employee everything all at once. It`s better to ease into a job and it`s easier to retain information if it`s repetitive and gradual. Thank you.


  6. Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Knoxville, TN
    Current Employee - Sales Associate in Knoxville, TN

    I have been working at Marble Slab part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Love working with my co-workers. It is a fun and welcoming environment.

    Cons

    Management is not where it should be. Low pay is also very frustrating.


  7. Cheap manual labor

    Former Employee - Server in McDonough, GA
    Former Employee - Server in McDonough, GA

    I worked at Marble Slab part-time (More than a year)

    Pros

    Friends, "free" ice cream, tips, management not looking over shoulder all the time

    Cons

    Manager, Getting in trouble for "free" ice cream, low pay


  8. Bad experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Marble Slab part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not much training is needed.

    Cons

    Paid was bad. As a server, I worked hard and was very nice to customers. I was still in High School and got paid only the minimum wage. After sometime, I asked for a raise. I got it, all 25 cents per hour of it. A few days later, federal minimum wage went up. The hours are terrible.

    Advice to Management

    Reward hard work and don't treat employees with fairness.


  9. Not a bad first job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Columbia, SC
    Former Employee - Server in Columbia, SC

    I worked at Marble Slab part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It helped me learn what it was like in the customer service part of the job world. The family atmosphere was nice and helped move things quicker. It's very fast paced so don't plan on standing there.

    Cons

    The manager had favorites and if you weren't one of them then your job became much more difficult than it should have been.

    Advice to Management

    Just because some of your employees go to church on Sundays doesn't make them any better than the ones that don't.


  10. I would not recommend working at Marble Slab at a football stadium to anyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Cashier
    Former Employee - Server/Cashier

    I worked at Marble Slab part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay at Marble Slab was decent and the work environment was clean.

    Cons

    -Manager disappeared right before I quit, none of the employees were aware of where he went and never reappeared
    -Hardly any hours
    -Owners seemed inexperienced
    -Since I worked at a stadium, the line was ridiculously long no matter how many people were working. Customers were usually unpleasant from the long wait.


  11. It was a bit ridiculous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper
    Former Employee - Ice Cream Scooper

    I worked at Marble Slab part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -First time job with tip
    -Can be fun at times
    -Ice cream is great
    -Usually pretty easy
    -Ability to move up fairly easily if you're 18
    -Nice people (aside from management)

    Cons

    Dealing with management was an entire hassle and deterrent in and of itself throughout my employment. I quit due to a better job offer, to be honest. Not that bad of a first time job, but if you can find a better job, I'd suggest it.

    Advice to Management

    Be kinder and better organized



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