Marc USA Reviews

Updated March 9, 2015
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3.7
19 Reviews
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Michele Fabrizi
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Employee Reviews

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  1. Leading Edge Thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marc USA

    Pros

    If you want to be part of a large, independent and integrated marketing services firm that's using behavioral science and digital media to help brands and organizations win, this is a great place to learn and innovate. Plus, Pittsburgh's growing and happening!

    Cons

    In MARC's team-focused, cross-discipline matrix, you have to flex. If you need too much structure, this could be challenging.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great Co-Workers... lackluster leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Pittsburgh, PA
    Former Employee - Account Manager in Pittsburgh, PA

    I worked at Marc USA full-time (more than a year)

    Pros

    MARC USA has enough capital and money to run like a real company. They offer great benefits, decent amount of paid time off and lots of supportive options that help make employees lives better. They are doing decent work for their clients, and there's plenty of opportunity to learn more and have decent budgets to test things. They have some amazing people that work for them that do great work. It's a great place to get-in and learn.

    Cons

    Management is shoddy at best. The company seems focus heavily on their non-billable folks, lots of IT people, a huge HR department for the size of the company (roughly 200 as of this posting), lots of admins. They have a bunch of what they call "senior leaders" that are basically everyone that's been there for a long time. Management gets in its own way - it's all a struggle as to whomever wants what they want. Some of the management is way too involved in the day-to-day operations. Furthermore, they don't know how to make a decision... They like to think something is working and then kill it later. They have account planning minded people running accounts and not seasoned account management people. They also seem to like to make hires that make the news - to them it's all about who they were able to get to pay to come to Pittsburgh to work... they don't focus on developing the employees they have from their backyard. It's all about bringing in names - and generally they don't last.

    Advice to ManagementAdvice

    Learn how to make decisions. Support your staff. Get Account Planning folks out of the way of seasoned Account Management folks. Be more transparent with your teams/staff and with your clients. Have less people in management - leading by consensus with the amount of people on your leadership team are what makes it too difficult for you to be as nimble as your clients need you to be. There's a lot of overhead in that agency: try to cut some of that fat and focus on client billable folks. Support your staff that wants to be there.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. Great place to start/get your foot in the door!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Pittsburgh, PA
    Current Employee - Account Executive in Pittsburgh, PA

    I have been working at Marc USA full-time (more than 3 years)

    Pros

    Great people and lots of work to do.

    Cons

    A lot of hours for average pay.

    Advice to ManagementAdvice

    Communication with workers does not appear to be a priority, especially when it comes to client relationships.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. The people are awesome. The clients are clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marc USA full-time (more than a year)

    Pros

    Big clients, High value work

    Cons

    Tight turn arounds (it's agency life)

    Recommends
    Positive Outlook
  6. Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marc USA full-time (more than a year)

    Pros

    Fun atmosphere, great people to work with, everyone gets along, good benefits, not your typical office.

    Cons

    The work gets pretty redundant and boring. Some days you have a lot to do and some days you have almost nothing to do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    In one sentence? MARC USA is the best company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Marc USA full-time (more than 10 years)

    Pros

    Benefits and Wellness Initiatives are top notch and award-winning. The Company Culture is the perfect blend of professionalism and fun. Generous and flexible. HR Team is responsive and involved and actually care about the employees. Best of all, the agency puts out great creative work that employees and clients can be proud of. The location at Station Square is convenient and offers a beautiful view of a great city! They have a robust performance review system and offer nearly unlimited career growth if you are a hard worker.

    Cons

    Management needs to take the time to get to know the employees and the work. It sometimes feels as though upper management is very disconnected from the real work and more connected to making their own personal connections and gains. I will say, however, that management seems open to change when it helps to propel the business.

    Advice to ManagementAdvice

    Get rid of the Lion. It's tacky and does not scream award-winning, cutting edge advertising agency.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Good intern program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - PR Intern in Pittsburgh, PA
    Current Intern - PR Intern in Pittsburgh, PA

    I have been working at Marc USA as an intern (less than a year)

    Pros

    -They're a PR firm that actually pays their interns
    -They make an effort to give you many experiences within the company
    -You get real work, so you're definitely busy
    -Discounted Opera tickets
    -HR cares about your experience and takes interns out to lunch toward the end to talk about the experience of working there

    Cons

    -The work you get might be busy work or boring
    -I didn't have much in common with my department, but most of them were nice. One employee seemed to really be competing with me, and as an intern I found this strange
    -Don't really get to meet the other interns, or people from other areas of the company until the very end

    Advice to ManagementAdvice

    Upper management deals well with other employees including interns, I was impressed especially by the CEO.

    Recommends
    Positive Outlook
    Approves of CEO
  9. The Opportunities Are There For You to Take Advantage Of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management in Pittsburgh, PA
    Current Employee - Account Management in Pittsburgh, PA

    I have been working at Marc USA full-time (more than 8 years)

    Pros

    Strong team and collaborative environment. The agency provides its employees with plenty of opportunities to grow and expand into more senior roles. I have felt a great deal of empowerment since day one and can honestly say that I have been in control of my own growth within the agency - the opportunities are there for the taking if you are willing to roll up your sleeves and be accountable for your work, actions and outcomes.

    Cons

    Typical agency challenges . . . hours, process, etc.

  10. Small, but smart and hard working.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Marc USA full-time (more than a year)

    Pros

    Marc is a fully-integrated shop with a variety of clients. Because teams are lean, it presents a lot of opportunity to push your limits and learn new things. Creative opportunities are not limited to those prima donna, elite few--but open to anyone who can bring great ideas to the table.

    Cons

    As much as being at a small agency brings opportunity to learn and grow, it also means limited resources. Everyone, at every level is a doer. There is also a great deal of time dedicated to goal setting, plans, team building, etc. Both of these are good things, but finding the time to effectively do both is sometimes a challenge.

    Recommends
    Positive Outlook
  11. MARC USA takes integrated marketing to a new level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Marc USA full-time (more than 10 years)

    Pros

    Our focus on insights and creativity has really helped to drive our clients' business. It's great to work at a full-service integrated marketing agency because we're able to develop more powerful solutions for our clients when all disciplines collaborate from the start. It's exciting to see the PR practice positioned for growth with the recent senior management restructure. While working hard, I'm also constantly learning and having fun while doing so. I appreciate MARC's openness to flexible schedules.

    Cons

    Because we build such deep relationships, we have a hard time telling our clients "no."

    Advice to ManagementAdvice

    Continue to recognize top talent

    Recommends
    Positive Outlook

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