Marchex

www.marchex.com
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Marchex Reviews

Updated January 26, 2015
Updated January 26, 2015
89 Reviews
3.4
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marchex Chairman of the Board and Chief Executive Officer Russell C. Horowitz
Russell C. Horowitz
61 Ratings

Review Highlights

Pros
  • Work life balance in an industry known for overtime (in 14 reviews)

  • The requisite free snacks and drinks are available (in 10 reviews)


Cons
  • here two people were promoted from entry level, one left within the (in 4 reviews)

  • Very low pay, below industry average (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Campaign Manager in Seattle, WA
    Former Employee - Lead Campaign Manager in Seattle, WA

    I worked at Marchex full-time (more than a year)

    Pros

    -Great way to gain work experience in the SEM/SEO industry
    -Opportunity to get your hands on a variety of projects and build a repertoire of skills
    -Young office, good environment
    -Certain departments create ideal work/life balance

    Cons

    -High employee turnover
    -Initial work can be very redundant and repetitive
    -Promotion timeline can be lengthy

    Advice to ManagementAdvice

    -Less temporary statuses for employees

    Recommends
    Negative Outlook
  2. 1 person found this helpful  

    Young and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Marchex

    Pros

    Very young and fun company to work for. You feel close to the leadership team, and in all my positions never felt that I was being micromanaged by my managers.

    Great company perks, such as happy hours, team events, etc.

    Relaxed atmosphere with great work-life balance.

    Cons

    Claims to be a performance based company, but does not seem to recognize or value those individuals that work hard. Rewards seem to go to those who can make themselves the most visible, whether or not they are doing the work, and whether or not they are living up to the company's guiding principles.

    They tend to be on the lower end of the pay-scale for business or operational positions.

    Advice to ManagementAdvice

    Recognize those on your team that come in, work above and beyond, and don't make a big show about it. If you want to say you base things on individual performance, recognize individual performers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company and working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in Seattle, WA
    Former Employee - Data Analyst in Seattle, WA

    I worked at Marchex

    Pros

    Awesome place to work. Interesting tasks to be completed.

    Cons

    Can sometimes feel a little slow.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Caught in a dysfunctional group.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at Marchex full-time (more than a year)

    Pros

    Smart people. Great work/life balance. Fun team building activities. It is nice to work downtown where your are near to shopping and restaurants.

    Cons

    Ended up in a group where the group cohesion is built around there being an 'outsider' in the group. I am that person. While we are encouraged to express our opinions, if we disagree with a decision, it is best to keep it to yourself.

    Advice to ManagementAdvice

    Expect engineering to care more about customers and their needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good entry level positions, hard to move up and set career goals if working a support role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marchex full-time (more than a year)

    Pros

    Good work/life balance, Marchex really tries to have fun and organize lots of events for their employees to socialize at. Most teams seem to vibe well together and there is an overall positive feeling in the office.

    Great views and access to downtown.

    Cons

    The pay is not competitive at all and creates tension between people in varying roles.

    Marchex will do anything to keep its engineers happy and working, while the support staff gets a "take it or leave it" attitude.

    Advice to ManagementAdvice

    Develop more vertical flexibility in your support staff roles and compensate hard workers instead of sticking to previously established roles which are no longer relevant.

    Instead of cycling through the employees in the support roles, invest into the ones worth keeping around.

    Recommends
    Neutral Outlook
  7.  

    Low Pay, Shady Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Marchex full-time (less than a year)

    Pros

    Facilities is great and takes care of everyone. Free snacks.

    Cons

    Low pay. No Benefits.
    Pay is well below industry standard. You can make more serving or bartending. You won't get benefits and they will work you like a dog. Not an ethical employer that puts value in its employees. There really is no growth in the company unless you are willing to sell your soul. They'll tell you there is plenty of room for growth and that they are growing but look at their stock. Blatantly not true.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Relaxed, productive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Marchex full-time

    Pros

    People are generally productive, fun, and smart. They work hard and go home when the work day is over. There is plenty of opportunity to grow, and enough senior-level, experienced professionals to guide you on your way.

    Cons

    Compensation may be a little lower than the top five employers of software developers, but the ambiance and empowerment make up for the difference.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Lots of competent people, some political agents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA

    I have been working at Marchex full-time (less than a year)

    Pros

    Good teams and competent leadership, with generally positive problem solving attitudes. Lots of opportunity in the strategic space of performance advertising and call analytics

    Cons

    There are lots of legacy systems to decode and work through. Technical debt is never convenient to discharge. Some alignment challenges across teams.

    Advice to ManagementAdvice

    Hopefully stronger alignment between business and engineering can improve communication gaps. Saw a dilution of message as it filtered through multiple layers, and personal motives of (the few) political actors do not always reflect the strategy

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campaign Manager in Seattle, WA
    Former Employee - Campaign Manager in Seattle, WA

    I worked at Marchex full-time (more than a year)

    Pros

    fun people to work with

    Cons

    Conference rooms looked like high school computer labs

    Doesn't Recommend
  11.  

    Great people, tons of market potential, technology focused.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marchex full-time (more than 3 years)

    Pros

    Opportunity to solve tough marketing technology problems for the mobile space - focus is on bridging the online to offline actions via calls. Excellent company culture and people, we work hard and have great work/life balance. Most folks are out of the office by 5 PM, but the commitment to help each other internally and our customers is a shared commitment across the organization. The requisite free snacks and drinks are available...

    Cons

    Compensation is not on par with larger technology companies in Seattle, but work/life balance and culture bridge that gap.

    Recommends
    Positive Outlook
    No opinion of CEO

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