Marin Software Reviews

Updated June 5, 2015
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  1. Helpful (4)

    turning complexity into disunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at Marin Software full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great people. Coworkers are a genuine pleasure to be around; almost everyone gets along on a personal level. Free snacks and drinks. Good office locations, and a best in industry product offering.

    Cons

    Upper and middle management do not communicate across departments and teams. KPIs, processes, and metrics are constantly changing so it is impossible to perform accordingly. Management will commit to compensation and incentives that are never followed through with; consistency and follow through from middle management leaves much to be desired. Comp and incentives have been cut for sales teams except for upper management, and there is rampant turnover. Sales positions are luck of the draw and territories are not fairly allocated; reps that get only inbound leads have the same performance goals as those who source all of their own opportunities. Front line territories and kpis designed by middle mgmt, who does not understand the day to day of their teams, need to be seriously reviewed and revised by upper level management. Current processes are a quagmire, people are confused, frustrated, and moral is suffering.

    Advice to Management

    Upper management, please make sure middle management's policies, that dictate the performance of front of the line are clearly communicated and in line with organization wide goals. Take into consideration the amount of work required in inbound vs. outbound roles and structure comp/performance goals accordingly. Don't make promises that you can't keep; follow through will go along way to build loyalty and trust with your teams. Please, for the love of god give us a little stability before the next process/operational overhaul.

    Marin Software Response

    Jan 29, 2015Head of Global Talent Acquisition

    Hello and thank you so much for sharing your experience here. Thank you for all that you do for our company!
    One of the objectives this year is to make sure that each individual, team, and
    ... More


  2. Helpful (1)

    Technical Specialist

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marin Software full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People and attitudes they bring to work. Location. Flexibility

    Cons

    Communication (company wide) but especially between teams/departments

    Advice to Management

    The interacting teams should really be aware of how each others' workflow. Sometimes there is a ping pong game with client communication. Some teams have knowledge the other doesn't that would be beneficial for both sides to be aware of.

    Marin Software Response

    Jan 29, 2015Head of Global Talent Acquisition

    Hello and thank you so much for sharing your experience here. We will bring your feedback regarding company-wide and cross-departmental communication to our VP of Human Resources. Thank you for all ... More


  3. Helpful (4)

    Misogynistic promotion strategies and insanely high turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marin Software full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    WFH is not a problem if you need the flexibility. Personal growth opportunities are pretty much non-existent. perks = kitchens with espresso machines, snacks, salads and sandwiches. In office happy hour once a month. Excellent views from SF office, great location, close to Bart. Commuter reimbursement up to 50%.

    Cons

    Very few women in management yet there are women who are clearly strong and highly skilled. They recently converted their PTO policy to unlimited/flex time then forced everyone to use their accrued vacation hours so they didn't have to pay them out. People were extremely upset for having their saved vacation time taken away. The onboarding process is terrible - i.e. all new hires are welcomed by a sticky note on their desks. The hiring manager, the hiring recruiter are non existent on someones first day at work. Recruiting/IT/HR are totally not in sync. Turnover is crazy high with key people as well as newbies. Sometimes people leave as early as 2 to 3 months.

    Advice to Management

    Promotions: give more to women who deserve the role
    Compensation: award bonuses and raises when most other companies do
    Leadership: offer praise when you see someone leading another

    Marin Software Response

    Feb 6, 2015Head of Global Talent Acquisition

    Hello and thank you so much for sharing your experience. We are disappointed to read that you did not feel that there were enough women in leadership here. We have several female directors and VPs ... More


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  5. Growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in San Francisco, CA
    Current Employee - Senior Engineer in San Francisco, CA

    I have been working at Marin Software full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is in an extended the growth phase, gives you options.

    Cons

    feels a little adhoc. Can get frastrating

    Advice to Management

    Focus on figuring out what marin does an why

    Marin Software Response

    Dec 4, 2014Head of Global Talent Acquisition

    Thank you for your patience during this time of change! We appreciate your hard work. As the field of search marketing has been evolving from targeting key words to targeting audiences, Marin is ... More


  6. Helpful (4)

    Good Software, Nice People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Director in San Francisco, CA
    Former Employee - Customer Success Director in San Francisco, CA

    I worked at Marin Software full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The company office locations are great, the pay is competitive, and there are lot of young/smart people to collaborate with.

    Cons

    The company has seen a lot of turnover as of late which is a little worrisome. Seeing more stick around would help improve confidence.

    Advice to Management

    Change is a natural evolution but more consistency would help improve morale and focus.

    Marin Software Response

    Nov 14, 2014Head of Global Talent Acquisition

    Thank you so much for your feedback!
    And thank you for understanding that all companies must experience change. All of our changes are in an effort to lay a strong foundation for the future. We know
    ... More


  7. Helpful (13)

    Poor leadership, low employee morale, high turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Marin Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Once a fantastic company that valued its employees, where there was collaboration and mentorship, where people believed in the vision, the mission and the leadership.

    Cons

    With a few key hires put into executive level positions who had no business being there, the company unraveled and there has been significant loss of talent and an overall malaise amongst those remaining at SF headquarters and in satellite offices, Chicago and New York.

    Advice to Management

    Unfortunately the horse has left the barn and the toxic environment that was created by leadership late last year has decimated many of the departments and has left them devoid of confidence in company management and outlook on the future

    Marin Software Response

    Dec 4, 2014Head of Global Talent Acquisition

    Thank you so much for your feedback. Companies must experience change--especially in the immediate years after going public. All of our changes are in an effort to lay a strong foundation for the ... More


  8. Helpful (6)

    Political atmosphere, high turnover with sudden departures, engineers keep their heads down.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA

    I worked at Marin Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Strong benefits, smart coworkers, great office location, execs can have title changes frequently if they complain enough,

    Cons

    Senior Management in ego fights with each other, lots of back-stabbing and they're invisible to engineering unless there's blame to cover up their own shortcomings. Customer Support is half the company - where's the investment to keep engineering talent?

    Advice to Management

    Stabilize the company or you won't have anyone strong to build and sell the product. What steps are you taking to retain employees?

    Marin Software Response

    Dec 4, 2014Head of Global Talent Acquisition

    Hello! As with many companies in a similar phase of development as Marin, we are experiencing a lot of change, including change in senior management. These changes have been very positive, especially ... More


  9. Helpful (8)

    You can find a better job, keep looking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marin Software full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great SF location, plenty of smart and friendly coworkers, decent (but not great) benefits

    Cons

    My manager was an absolute nightmare and several people quit or moved out of his department to get away from him. Exec leadership knew he was a very poor leader yet did absolutely nothing about it.

    Some departments are better than mine was, and deserving of 3 or maybe even 4 stars.

    The product is considered best-in-class, but it's a very boring product and there is no innovation to really improve upon what the ad platforms build. You will never be passionate about working at Marin.

    Advice to Management

    Marin management never listened to advice, so no point putting any here.

    Marin Software Response

    Dec 4, 2014Head of Global Talent Acquisition

    Thank you for taking the time to give your opinion on this site. The number one reason why people leave a position is due to a bad experience with a manager. Our company is in a very hot space in ... More


  10. Helpful (7)

    Lots of turnover, boring product, but decent work-life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marin Software full-time

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Work-life balance. For a medium-sized company in the Bay Area, I would say their work-life balance is fairly decent. Usually I don't have an issue working just the expected 8 hours per day.

    Unlimited sick leave + 15 days of PTO

    Decent salary, decent kitchen/stocked fridge

    Depending on your luck, you could have an awesome manager, tech lead and interesting projects.

    QA get all the window seats

    Not much in the ways of crazy politics, backstabbing colleagues, etc. In fact, I found quite a few friends here.

    Cons

    Almost no one works remotely and this is only done if you're sick. This is somewhat of an issue - although there is unlimited sick leave, there's often the expectation that we work from home while we are sick.

    No 401k matching.

    High turnover. A lot of the senior employees are leaving, leaving fewer people to mentor the new hires. This is made worse by the fact that Marin likes to hire new college grads who often need training, but lack the right mentors (since so many are leaving).

    Not particularly Agile at all. There is often bureaucracy that stops Agile in its tracks, despite this not being a big company.

    The micromanaging tendencies of a few have quite possibly led to more than one employee choosing to leave.

    Certain teams are understaffed and overworked and Marin does not seem to be trying very hard to recruit in those areas. This should certainly take priority over hiring more new grads.

    Advice to Management

    Actively recruit some senior engineers who understand the tech stack well to replace those who are leaving.
    Get rid of people who simply micromanage and do not contribute to the product.

    Marin Software Response

    Dec 4, 2014Head of Global Talent Acquisition

    To address your concerns:
    We do allow people to work remotely if it is prearranged with their manager. It is the preference to work on-site as in-person collaboration is often more effective.
    As
    ... More


  11. Helpful (3)

    Growing company and a lot of opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Engagement Manager in Austin, TX
    Current Employee - Customer Engagement Manager in Austin, TX

    I have been working at Marin Software full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Global company - 14 office across the world. Certain employees get to fly out to San Francisco for new hire training. They invest in their office spaces and employees - which means offices with great views in prime locations. Lots of cool perks like $75 per diem while traveling on business, stocked kitchens, and great benefits. Really cool offices and have a laid back atmosphere. Great training program and room to grow. Good work life balance. Rewarded for working hard. Fun events like sand volleyball leagues.

    Cons

    Competitive, they are known to fire people for underperforming (but that comes with any job). They do not match 401Ks. Parking can be expensive (but they pay for half of commuting and parking costs).

    Marin Software Response

    Nov 14, 2014Head of Global Talent Acquisition

    Thank you so much for your feedback!
    We're so glad to hear that you have enjoyed working with us thus far. Austin is definitely a very fun office to be part of.



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