Maritz

www.maritz.com
Profile Unclaimed

Maritz Reviews

Updated February 18, 2015
Updated February 18, 2015
70 Reviews
3.1
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Maritz Chairman and CEO Steve Maritz
Steve Maritz
48 Ratings

Review Highlights

Pros
  • Family friendly environment with a good work-life balance (in 9 reviews)

  • I worked with some nice people, I think that is the most positive thing I can say (in 5 reviews)


Cons
  • Total lack of communication/direction from Upper management on where the company is going (in 5 reviews)

  • Maritz' basic business model has not changed during the past 30 years (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Maritz is a great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilitator
    Current Employee - Facilitator

    I have been working at Maritz

    Pros

    Fellow employees are talented, friendly, supportive, team-focused
    Pay is great but no benefits
    Mileage and expenses covered which means a lot

    Cons

    The structure of the position changed two years ago.....is more of a contract to contract based position now which means downtime (unpaid) between assignments

    Advice to ManagementAdvice

    The culture and job duties are great. I enjoy working here very much. Sometimes I feel that those who have been with the company but are less skilled have the full-time positions vs newer employees with more talent potential

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Maritz is a great company to work for that provides excellent dealership support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilitator in Detroit, MI
    Current Employee - Facilitator in Detroit, MI

    I have been working at Maritz full-time (more than 3 years)

    Pros

    Creative, energetic, motivated co-workers. Engaged supervisors

    Cons

    The work is currently contract based for facilitators so there is a time lag between assignements

    Recommends
    Neutral Outlook
  3.  

    Flexible but over unfulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Maritz

    Pros

    Remote work with great flexibility

    Cons

    Direction and vision of leadership is lacking.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Company is Seriously Spinning Out of Control - - -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Fenton, MO
    Current Employee - Account Executive in Fenton, MO

    I have been working at Maritz full-time (more than 3 years)

    Pros

    Most of the people I work with on projects are great people and they work hard (too hard). Onsite cafeteria makes it easy to quickly grab lunch and continue working. Empty campus setting makes it easy to find a quiet spot.

    Cons

    Where to begin...
    1. Our last perk was just taken away from us - the week shutdown at year's end. Being overworked all year this one last bright spot.
    2. Executives are soooo out of touch with the state of businesses and their clients
    3. Maritz research now MaritzCX is a complete disaster. New CEO comes out speaking of a new era of transparency and honesty only to now cower and avoid tough questions and speak down to people. Amazing how fast one can be corrupted.
    4. Layoffs are never ending. Remaining employees are so overworked. 70 hours a week is not right!
    5. Clients who once loved us now cannot stand us. Last client asked me "How could you go from my best service provider to my worst in such a short time?"
    6. Laid off Martiz employees are now showing up on client accounts - not good for future biz or for keeping my current biz
    7. There is no trust at this place. The lies told are so preposterous
    8. If a project takes 5 people and you lay off 3 and not replace them, the remaining 2 workers are expected to "just do the work" and put in the extra time.
    9. Employees are treated like robots that should work long hours, not have a voice and are disposed of at will

    Advice to ManagementAdvice

    You hire a consulting firm to assess your business then blindly apply their recommendations. You fail to engage your businesses and your people and only do so in a time of crisis. I am now convinced more than ever you have built a house of cards. I plan to leave soon and I would never recommend a friend or family member work here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Terminal downhill slide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fenton, MO
    Former Employee - Anonymous Employee in Fenton, MO

    I worked at Maritz full-time (more than 10 years)

    Pros

    Maritz Research was a fantastic place to work before its business model was defeated by more nimble competitors and by competitors who thought marketing research firms should be willing to do more than customer satisfaction research. In those long gone glory days Maritz offered decent pay and excellent work-life balance, with all the positives of being a family-owned company that cared about its employees.

    Cons

    The company developed a "laser focus" on customer satisfaction research, the one thing it did well. My grandma would have called that an "all your eggs in one basket" business strategy and she would have in that way have been smarter than Maritz management. I think the time is long past when Maritz Research can do anything to revive its glory days and can at best look to become a software company so that Steve can sell it off. Of course employees are no more than pawns in a game like this, but it's shameful they should have to FEEL so much like pawns.

    Advice to ManagementAdvice

    None - senior management of the research company has left and been replaced by management of a software company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    so so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Maritz

    Pros

    everyone (almost) gets an office

    Cons

    work life balance not great

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Seen better days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Maritz

    Pros

    The people you work with are great. They work hard and are vested in the future success of the company.

    Cons

    The research industry has changed, gone are the days of the long standing tracking studies with a stable reporting site. Management missed or was to slow to respond to this paradigm shift. They are struggling to catch up.

    Advice to ManagementAdvice

    Reverse your stance on off-shoring work and develop strong internal teams.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great experience, not so great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Organization Development Specialist in Fenton, MO
    Former Employee - Organization Development Specialist in Fenton, MO

    I worked at Maritz full-time (more than a year)

    Pros

    The company was big enough to have a lot of projects; I was never bored.

    Cons

    Very paternalistic culture; people seemed to operate with blinders on, as though life outside of Maritz didn't matter.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Too many chiefs and not enough indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Fenton, MO
    Former Employee - Team Leader in Fenton, MO

    I worked at Maritz full-time (more than 5 years)

    Pros

    Good people, low pay. Worked there for 7 years until I got caught up in one of the many waves of layoffs. Good opportunities if you know people.

    Cons

    Terrible management and an outdated business model.

    Advice to ManagementAdvice

    Steve Maritz should sell the company and retire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Company is on a downhill ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Specialist in Fenton, MO
    Former Employee - Information Technology Specialist in Fenton, MO

    I worked at Maritz full-time (more than 10 years)

    Pros

    They tend to promote from within. There are a lot of good people that work there. They have a flexible workforce with good remote access options that allows people to get their jobs done when and where they are most productive.

    Cons

    I worked for Maritz for more than a decade. During that time, I saw the company change from a fun, growing, energetic, fast moving company into a crumbling bureaucracy, handcuffed by too many layers of management playing too much CYA. Frequent layoffs, low pay, limited advancement opportunity, overwork and dwindling perks have turned Maritz into a company with low morale where everyone is busy watching their backs instead of looking for ways to improve the business

    Advice to ManagementAdvice

    Stop making your people afraid to fail. Listen to your people and stop laying off the people who criticize you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Maritz? Share Your Experiences

Maritz

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.