Mark Jacobson Toyota

  www.markjacobsontoyota.com
  www.markjacobsontoyota.com

Mark Jacobson Toyota Reviews

Updated August 11, 2014
Updated August 11, 2014
9 Reviews
1.9
9 Reviews
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Mark Jacobson
2 Ratings

Employee Reviews

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  1.  

    Solid Foundation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC

    I worked at Mark Jacobson Toyota full-time (more than an year)

    Pros

    Pay can be excellent, get to know some talented and interesting individuals, get to work with some amazing customers with the most interesting stories. Lots of down time to work on personal stuff while waiting for customers, makes it easier to find some balance. Can be very rewarding with fat paychecks.

    Cons

    A little old school and slow at times but that is sales overall. Long hours.

    Advice to ManagementAdvice

    More work/life balance. Celebrate the employees a little more.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    A Car Selling Nightmare!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Durham, NC
    Former Employee - Sales Consultant in Durham, NC

    I worked at Mark Jacobson Toyota full-time (less than an year)

    Pros

    Meeting new people, great employees, excellent sales managers are some of the takeaways from working here. It is a great place to get your foot in the door if you have never sold cars before but not the place to have a career. Get your experience here and move on to a bigger and better dealership!

    Cons

    The hours are terrible (No balance between work and home life), The pay plan is constantly being changed and crazy stipulations added to prevent you from reaching your bonus, low pay in general, low traffic, terrible benefits, and upper management who doesn't care about his employees and constantly puts pressure on them through micromanagement.

    Advice to ManagementAdvice

    All the sales managers are great but a little advice to the owner...replace some of the upper management immediately because he is running your dealership into the ground while the other Toyota dealerships in the area continue to prosper.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    low pay, bad work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Sales Representative in Durham, NC
    Former Employee - Car Sales Representative in Durham, NC

    I worked at Mark Jacobson Toyota full-time

    Pros

    This place can keep you from being homeless

    Cons

    low traffic, high prices in the competitive car business, very competitive cut throat work environment that does not encourage teamwork, no appreciation from management or ownership,

    Advice to ManagementAdvice

    Sell the business to someone with people skills

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Constant changes in Management

    Former Employee - Sales Consultant in Durham, NC
    Former Employee - Sales Consultant in Durham, NC

    I worked at Mark Jacobson Toyota full-time (less than an year)

    Pros

    Plenty of customers who walk in

    Cons

    No real training program and poor management

    Advice to ManagementAdvice

    Train the salespeople for what you expect them to do and quit finding a reason to not give a bonus like the survey you care so much about.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Tons of hours and low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Mark Jacobson Toyota full-time

    Pros

    Good people and the owner seems to be a good person to work for.

    Cons

    Open 7 days a week and expected to be there for most of them, low pay for the industry, benefits are very expensive.

    Advice to ManagementAdvice

    Use your staff more efficiently, provide a rotating schedule to allow people to have a life beyond work and write a more competitive pay plan for the sales side.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Good place to work -- but not stellar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Sales Representative in Durham, NC
    Former Employee - Car Sales Representative in Durham, NC

    I worked at Mark Jacobson Toyota full-time (more than an year)

    Pros

    EXCELLENT owner -- Mark Jacobson is a great guy to work for, always striving for success and lending incentives for his employees for superfluous motivation.

    Cons

    If you expect more than adequate work/life balance, then look elsewhere -- this dealership pays very little in comparison to other popular & well-known companies.

    Advice to ManagementAdvice

    Hire competent people to lead departments and MINIMIZE ROLE SHUFFLING!

    Recommends
    Neutral Outlook
  8.  

    Don't do it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Sales Representative in Durham, NC
    Former Employee - Car Sales Representative in Durham, NC

    I worked at Mark Jacobson Toyota full-time (less than an year)

    Pros

    Schedule is very flexible - you can pretty much set you own schedule, but you have to be there a lot of hours to sell enough cars to make any money.

    "Up System" is good - keeps things fair and keeps customers from feeling attacked in the parking lot.

    Paid a set amount per vehicle sold, not a percentage of gross. The amount per vehicle is decent as long as you sell enough cars and they are all at the "no haggle" price.

    Cons

    Poor management - their answer to everything (even "how do I sell more cars?") is "Sell more cars". There is never, ever any different answer or explanation. You ask, "How do I get training so I can sell more cars?" They answer, "Sell more cars". You say, "I could sell more cars if I knew more about them." They say, "I understand, sell more cars and we'll train you." They are dishonest with employees and frequently lie to customers. They don't care about you at all, only how many cars you can sell for them. You receive no training, and are expected to sell 10 cars a month, but they have so many sales people that you only get to see about 30 people a month. If you are "good enough" to sell a car to at least 35% of the people who walk in the door (and nobody is), they will keep you and pay you well, but if not, they'll send you packing - and you'll probably owe them money for the privilege of working there! They'll tell you the least anybody makes in a year is $50,000 - if they are there for a year, that's the catch. They only have about 6 people who have been there for over a year. Those few have been able to build a clientele and they are handed leads from management and Toyota directly - but they are still also taking walk-ins. The system is rigged in their favor, and it will cost you.

    Advice to ManagementAdvice

    quit hiring so many people and train the ones you have!

    Doesn't Recommend
    Negative Outlook
  9.  

    Opportunity to make money..No life away from work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Car Sales Representative in Durham, NC
    Former Employee - Car Sales Representative in Durham, NC

    I worked at Mark Jacobson Toyota

    Pros

    Good pay with benefits. One day off during the week. Friendly working enviroment. Very clean working enviroment.Speedy hiring process.

    Cons

    Long hours. Little room for advancement. No life outside of work. Having to make excuses to customers for the false advertising.

    Advice to ManagementAdvice

    Make sure you assign managers who know what they are doing. Provide more training for new employees besides just throwing them out on the floor.

    Doesn't Recommend
  10.  

    Don't be a Car Salesman and work somewhere else if you can, only do if you are really hungry for money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Car Sales Representative in Durham, NC
    Former Employee - Car Sales Representative in Durham, NC

    I worked at Mark Jacobson Toyota

    Pros

    Get to meet lots of people if you are really in to it.
    Friendly environment to work in
    Managers are great and will be there for you when you need them.

    Cons

    Somewhat decent pay plan
    Sometimes it could make you really stressful because you're not able to meet your quotas... not able to sales the cars...

    Advice to ManagementAdvice

    more commission and incentive for the employees so that they can make a living.

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