Market Basket

www.marketbasketfoods.com

Market Basket Reviews

Updated January 24, 2015
Updated January 24, 2015
80 Reviews
3.5
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Julien Lacourse
30 Ratings

Review Highlights

Pros
  • Flexible hours is good for a student (in 8 reviews)

  • Because of the large amount of people that work there, they allow a pretty flexible schedule (in 7 reviews)


Cons
  • You need to get use to long hours and repetitive work (in 6 reviews)

  • Dealing with a lot of unruly, rude customers (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    fantastic company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Bedford, NH
    Current Employee - Customer Service Representative in Bedford, NH

    I have been working at Market Basket part-time (more than 3 years)

    Pros

    mama and pap company
    very good bonuses
    friendly management
    family like working environment

    Cons

    retail hours
    stressful retail environment at times

    Advice to ManagementAdvice

    none really

    Recommends
    Positive Outlook
  2.  

    Great and well paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Lumberton, TX
    Current Employee - Courtesy Clerk in Lumberton, TX

    I have been working at Market Basket part-time (more than 3 years)

    Pros

    Wonderful friendly associates. Overall nice place to work. If you are a good worker you will benefit from this store.

    Cons

    can be slow at times but keep yourself busy and it will be fine.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Haverhill, MA
    Former Employee - Cashier in Haverhill, MA

    I worked at Market Basket

    Pros

    Good bonuses. Hours are flexible.

    Cons

    Customers can be hectic at times

    Advice to ManagementAdvice

    Give more chances to people to work upwards in company

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I thought it was a good experience working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Clerk in New Bedford, MA
    Former Employee - Produce Clerk in New Bedford, MA

    I worked at Market Basket part-time (more than a year)

    Pros

    We got Bonuses and a lot of nice customers.

    Cons

    Some customers were rude, but we knew how to handle any situation in a polite manner.

    Advice to ManagementAdvice

    Good work, keep doing what you are doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Front End Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Worker in Revere, MA
    Current Employee - Front End Worker in Revere, MA

    I have been working at Market Basket part-time (less than a year)

    Pros

    If you tell them you can only work days they are o.k. with that or only want nights, they accommodate you

    Cons

    The front end has terrible communications with their employees and they don't let you drink anything or go to the bathroom and are no help at all when you need help with something.

    Advice to ManagementAdvice

    Respect your employees enough to listen to their complaints and try to help them instead of passing the buck and ignoring the employees complaints..

    Doesn't Recommend
    Neutral Outlook
  7.  

    Not easy, but a good high school job

    Former Employee - Ends Department in Oxford, MA
    Former Employee - Ends Department in Oxford, MA

    I worked at Market Basket part-time (more than 3 years)

    Pros

    Could negotiate my hours and request days off with no problem. Independent work

    Cons

    Working at a very busy store and having to deal with stocking shelves between constant people pushing carts

    Recommends
  8.  

    Good high school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Oxford, MA
    Former Employee - Assistant Manager in Oxford, MA

    I worked at Market Basket part-time (more than a year)

    Pros

    Automatic pay raises every 6 months. People must get good benefits too because I know people from high school that still work there (so for around 5 years now)

    Cons

    Front end assistant managers have little to no training more than the cashiers and are given many more responsibilities.

    Advice to ManagementAdvice

    Even though you promote a family culture, that doesn't mean that people automatically feel included. Make sure you treat all employees equally and without bias.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Accomodating and flexible - family work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Market Basket

    Pros

    Company values are strong, and employees will band together. Flexible with hours and scheduling.

    Cons

    Sometimes hard to get the hours needed. Some of the managers have been there for a long, long time - which is both great and terrible at the same time.

    Positive Outlook
    Approves of CEO
  10.  

    Wonderful High School Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Market Basket

    Pros

    Managers are young and lenient, if they like you you can basically get away with murder. They are willing to work with your schedules and give you as many or little hours as you want. The nicest part is that they will keep you on record when you go away to college and on breaks you can come back like no big deal. Sometimes you won't work for 4 months, and come back to have a bonus check waiting for you.

    Cons

    Even as a teenager, standing on your feet for 5+ hours on a hard tiled floor is uncomfortable. Depending on the store set up, cashiers can be stuck in front of the doors and during the winter it gets very very cold. We aren't allowed to wear scarves or gloves because it is unsanitary.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Clerk in Nashua, NH
    Current Employee - Produce Clerk in Nashua, NH

    I have been working at Market Basket part-time (more than 3 years)

    Pros

    advancement, bonuses, stocks and a raise every six months

    Cons

    nothing, everything was good managers can be dopes at time... but his happens everywhere.

    Recommends
    Positive Outlook
    Approves of CEO

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