Market Strategies International Reviews

Updated June 24, 2015
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3.4
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Market Strategies International CEO Rob Stone
Rob Stone
6 Ratings

18 Employee Reviews

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  1. Fun/Easy place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Market Strategies International part-time

    Pros

    The flexibility of the shifts is great. Once in a shift you can change after 30 days or keep forever. A diverse work group, it's fun and everyone is respectful to each other. Open door policy with the managers....you can drop by and talk anytime. It is what it is....a part-time job.

    Cons

    No benefits for part-time workers.

    Advice to Management

    Make everyone full-time with benefits.


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a company that really puts effort into hiring good people and teaching them how to be great researchers. They really train you to do well in your current position and help you understand how to get to the next level. They hire out of good programs and help those hired in grow through their career with the company. I have had good managers and I think leadership is doing a good job in a tough market. I have never worked at a place that values their employees and the work they do more than this company.

    Cons

    Benefits aren't great now but hopefully will improve in the next year or so.

    Advice to Management

    Continue to offer positive feedback and recognition for good work and listen to your employees. A good work environment goes a long way in encouraging people to do their best work possible. Continue to find new training opportunities to help analysts increase their technical skills and RMs to improve in their day-to-day management skills.


  3. Great teamwork

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This company is full of a lot of hard working people. Employees are treated like adults and are expected to get their jobs done. Great teamwork, lots of people willing to help and advise. Some really phenomenal leaders.

    Cons

    There are a few tough personalities and the benefits could be better.

    Advice to Management

    Continue weeding out those who don't fit or detract from others being able to do their jobs. Continue to refine ISO processes.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay part-time gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Nashville, TN
    Current Employee - Telephone Interviewer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible shifts available with the option to choose the times you come in and leave (note that if you change your schedule, you must work that schedule for at least 30 days before changing it again if you need to; Provides paid training; positive work culture with fun supervisors (some) and co-workers; while a part-time position, they offer the ability to come in and work hours you are not scheduled for based on client needs and hours available; Promotion opportunities made available; Open door policy with all management

    Cons

    Low pay ($8, which goes to $8.75 after completing the 90 day probation period and .75 cent raises available after each year); Trainers/Supervisors not all trained to be or qualified to be in management and leadership positions; paid training provided but the curriculum contains many flaws; not allowed to use cell phone in down time (between calls as its an automated system that dials the numbers for you but has 1 to 2 minute delays between calls/ you can doodle and work in crossword puzzle/Sudoku books but cant read from actual books in between calls, which I find strange because I'm a big reader.

    Advice to Management

    Allow for employees to submit their comments and suggestions (anonymously if needed) and follow through with the suggestions; further develop the training curriculum so that it's not so dull and more interactive instead of requiring us to read the manuals from cover to cover


  6. Frustrating -- no paths available

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's pretty flexible in terms of when you can work. Nobody is looking over your shoulder. Also, the vacation benefit is good. Depending on your manager, you can also have more agency to do what you want to do in your area of interest.

    Cons

    There is no commitment to helping employees progress along a path towards their desired career path. The whole philosophy is for you to optimize your current position. Talent is bought not developed. Do develop your own talent, you have to go rogue and do it under the radar.

    Advice to Management

    Take off your blinders to see the talent you have right under your noses and stop buying high level executive 'talent' who then prove to not be talented enough to aid your business.


  7. I love it here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interviewer in Nashville, TN
    Current Employee - Interviewer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Market Strategies International part-time (Less than a year)

    Pros

    Everyone is super nice and the job is fun, it has very flexible hours and right now is offering full time hours! I think that everyone should give it a go! You won't regret it one bit. People are very considerate and it does offer room to grow... pay raise after 90 days = 75 cents.

    Cons

    Pay starts out at 8 bucks an hour wish it was better compensation. I dont see this as being bad as it weeds out the baddies:)


  8. Helpful (1)

    Descent pat-time job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    fast-paced, independent, and well organized

    Cons

    my main issue was that it is part-time


  9. Helpful (3)

    Nothing interesting about this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Livonia, MI
    Current Employee - Market Research in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Market Strategies International full-time

    Pros

    Depending on the manager, you can work from home some days. That is pretty much it.

    Cons

    Highly political environment and promotions are based on friends promoting friends model so plenty of unqualified managers who don't know how to manage and can barely use basic MR tools such as SPSS. Managers are self serving and "add value" by escalating issues so it is a CYA type of culture. If you aren't in a sales role, you don't count even though you are expected to work 60 hours a week. There is no training for staff unless you are in Sales ("Client Manager"). Constant turnover and layoffs creating heavy workloads for those remaining. Company likes to hire people straight out of school but no real, meaningful training so lots of issues and stress. Would only recommend this firm to someone who is laid off. This isn't a place to join if you are looking for career advancement.

    Advice to Management

    Instead of placing pressure on the "doers" you really need to start looking at those who are in leadership IG roles not delivering what they have promised.


  10. Helpful (1)

    Good place to learn about quantitative research

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High standards for primary research. People with good experience who are willing to mentor

    Cons

    Poor work-life balance. All other functions except business development is under valued. Flattery provides faster career advancement than job skills

    Advice to Management

    Consider investing in analysts and research managers.


  11. Helpful (2)

    Former employee horrible atmosphere

    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Free coffee in the break room

    Cons

    Full time admin staff seems to have the kick the cat syndrome. They leave their interviewers in the hands of incompetent lower managers.

    Advice to Management

    Deal with issues within the call center instead of hiding in your office.



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