Market Strategies International Reviews

Updated June 24, 2015
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37 Employee Reviews

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  1. Frustrating -- no paths available

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Market Strategies International

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's pretty flexible in terms of when you can work. Nobody is looking over your shoulder. Also, the vacation benefit is good. Depending on your manager, you can also have more agency to do what you want to do in your area of interest.

    Cons

    There is no commitment to helping employees progress along a path towards their desired career path. The whole philosophy is for you to optimize your current position. Talent is bought not developed. Do develop your own talent, you have to go rogue and do it under the radar.

    Advice to Management

    Take off your blinders to see the talent you have right under your noses and stop buying high level executive 'talent' who then prove to not be talented enough to aid your business.


  2. Okay part-time gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Nashville, TN
    Current Employee - Telephone Interviewer in Nashville, TN

    I have been working at Market Strategies International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible shifts available with the option to choose the times you come in and leave (note that if you change your schedule, you must work that schedule for at least 30 days before changing it again if you need to; Provides paid training; positive work culture with fun supervisors (some) and co-workers; while a part-time position, they offer the ability to come in and work hours you are not scheduled for based on client needs and hours available; Promotion opportunities made available; Open door policy with all management

    Cons

    Low pay ($8, which goes to $8.75 after completing the 90 day probation period and .75 cent raises available after each year); Trainers/Supervisors not all trained to be or qualified to be in management and leadership positions; paid training provided but the curriculum contains many flaws; not allowed to use cell phone in down time (between calls as its an automated system that dials the numbers for you but has 1 to 2 minute delays between calls/ you can doodle and work in crossword puzzle/Sudoku books but cant read from actual books in between calls, which I find strange because I'm a big reader.

    Advice to Management

    Allow for employees to submit their comments and suggestions (anonymously if needed) and follow through with the suggestions; further develop the training curriculum so that it's not so dull and more interactive instead of requiring us to read the manuals from cover to cover


  3. Helpful (1)

    Strong management in tough times

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Director
    Former Employee - Research Director

    I worked at Market Strategies International

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    During the difficult year of 2009, upper management did everything they could to retain talented employees, including giving themselves pay cuts and instituting furlough days rather than pay cuts in the lower ranks.

    Cons

    Pretty hierarchical, low entry level salaries, difficult to advance. Needs more family-oriented female leadership.


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  5. Helpful (1)

    Potential to be a great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Market Strategies International

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Flexible People that work there are highly intelligent Amazing HR Work Hard/Play Hard environment Great at giving back to the community Transparent You can talk to any senior level person at the company, even the CEO if you have an idea

    Cons

    Low salary Promotions are out of reach and unclear Hard to make changes internally Silo'd positions (little opportunity to branch out)

    Advice to Management

    Please don't let great talent slip away because you pay them too little and/or don't want to offer then career opportunities that allow them to make working at Market Strategies a lifelong decision.


  6. The Management, manager, supervisor and to everyone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checker
    Former Employee - Checker

    I worked at Market Strategies International full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fair enough for the salary.

    Cons

    so much pressure to all the workers...thats business anyway..

    Advice to Management

    Dont hold your empleyees, because you cannot achieve sales without them...dont put to much pressure on them, for the sake of achieving the sales...they are also human being who gets tired and have problems...


  7. Good post High-school survival job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor
    Current Employee - Surveyor

    I have been working at Market Strategies International part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible shifts. Great for students with low living costs and going to school. somewhat familiar territory specially for those fresh out of high school. minimum wage, slightly higher wages for Spanish speakers. Variety of age groups, great for some new types of friendships. freedom to read, sow or do other things which calling. (except those requiring electronics) Friendly people for the most part.

    Cons

    very close to a dead end job. very few raise to higher levels of management and in y experience it took them more than 2 years each. i have worked there for over a year and a half. Hours are not very consistent though rarely lower than 20 per week. enough to survive on but not much if you aspire for more. the average for me has been about 24h/w when im scheduled for 28h/w. Innovation and creativity are not of value as a surveyor at MSI. this may have to do with it being a large franchise and there being significant layering of policies that make for a somewhat controlled and rigid environment. The high control environment can become frustrated for more mature individuals. Can get boring pretty quick. Performance incentives are not good. they add about 25 cents + to your hourly wage if you are a top performer after 3 month period reviews. which on a part time bases adds to about 2 extra bears a month, maybe 3. not that much. this for me and many others ive worked with, leads to aiming at a, "good enough" productivity to pass, but not good enough to excel since its just extra work without extra pay. basically, for lack of a better word, mediocracy is the standard.

    Advice to Management

    Set up a more profitable bonus structure. try to lower overhead costs and add those to surveyors at a per survey basis, calculated per complete per hour. this i think should enhance productivity and worker happiness. which might help keep employers for longer and lower training and turn over costs.


  8. good company for family person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Taipei (Taiwan)
    Current Employee - Product Manager in Taipei (Taiwan)

    I have been working at Market Strategies International full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    liberal, work and life balance, full of opportunity internally

    Cons

    flexible, lack of centralized power to control oversea business

    Advice to Management

    be stronger to manage global business


  9. Helpful (2)

    Not sure if this is the "right" MSI

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Market Strategies International

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nice office downtown, I hear....I was never invited to visit it though. They have some pretty good business relationships there.

    Cons

    Company wasn't clear about direction they wanted to go. They were adding people and selling offices in what seemed to be a willy-nilly fashion.

    Advice to Management

    Need to update the technology. Need to have a more defined plan. Need to have a more defined career path


  10. Would be an okay experience if more hours were offered and better pay.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Interviewer in Nashville, TN
    Current Employee - Phone Interviewer in Nashville, TN

    I have been working at Market Strategies International

    No opinion of CEO
    No opinion of CEO

    Pros

    Part time hours. Reading verbatim off of screen. being able to assist companies by completing surveys to improve customer satisfaction

    Cons

    Low pay, no benefits, part time offered only very strict environment

    Advice to Management

    No comment


  11. Helpful (1)

    Talent goes unnoticed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer in Little Rock, AR
    Former Employee - Senior Programmer in Little Rock, AR

    I worked at Market Strategies International full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Laid back work environment Ability to work from home

    Cons

    Moving IT from hourly to salary really put a whip to the back, more work and less pay. No room for advancement Limited technology available

    Advice to Management

    Hire the best candidate based on there skills and not just on education



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