MarketLive Reviews

Updated September 11, 2014
Updated September 11, 2014
30 Reviews
2.8
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ken Burke
1 Rating

Employee Reviews

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  1.  

    Great spot, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product  in  Petaluma, CA
    Current Employee - Product in Petaluma, CA

    I have been working at MarketLive full-time for more than 3 years

    Pros

    Great offices. Great location. Great people. Great environment.

    Cons

    None cons worth mentioning. Trivial stuff.

    Advice to ManagementAdvice

    Well. If I had "advice to management" I would tell management rather than barf it on the internet.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sr. Account Execuitve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketLive

    Pros

    Working with the best in the business. Very open team who listen and want feedback and ideas. Even though MarketLive has been in business for 18 years we still work like a start up. Its a great work environment.

    Cons

    The ecommerce industry is changing. Which means so is MarketLive. Good thing the executive team is open and ready to evolve.

    Advice to ManagementAdvice

    Keep up the open communication.

    Approves of CEO
  3. 1 person found this helpful  

    Not a good place for work-live balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Petaluma, CA
    Current Employee - Manager in Petaluma, CA

    I have been working at MarketLive full-time for more than a year

    Pros

    Direct manager is fine however company direction and objective is unclear causing constant changes in product - project initiative.

    Cons

    Forget about your work-live balance, there is none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Marketlive is a great way to get introduced to the e-Commerce business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development  in  Petaluma, CA
    Current Employee - Business Development in Petaluma, CA

    I have been working at MarketLive full-time for more than 5 years

    Pros

    Fun sales group to work with.

    Cons

    Lost a lot of customers and not adding many new ones.

    Advice to ManagementAdvice

    Improve your software.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Sinking Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketLive full-time

    Pros

    Great location in Sonoma county. The majority of coworkers are nice and hard working

    Cons

    I hate to say this because I would like for sonoma county businesses to succeed but Marketlive is a sinking ship. Clients are unhappy with a faulty product that has bad code on top of old bad code. The previous CEO threatened to "outsource jobs" if the product team couldn't "get it together" DemandWare and Magento are dominating the industry and Marketlive is a 10 + year old company that is basically operating as a startup with little hope of acquisition in site. Not one review in 5 years and raises were on hold because of poor financial situation.

    Advice to ManagementAdvice

    Focus on treating your employees and customers well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketLive

    Pros

    The coworkers were friendly and hard working. Management made an effort to reduce the workplace stress.

    Cons

    Lot of politics in play. You need to post your time daily and give a detailed account of every hour you have spent.There is no work-life balance. You need to be thick skinned to work here.

    Doesn't Recommend
  8.  

    Not a good place to work - location is excellent, environment terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketLive full-time for more than a year

    Pros

    Lots of autonomy for me, initially made huge changes and had freedom to make improvements
    Good development team that wants to do good work

    Cons

    - No feedback, no reviews, no idea of standing until sudden layoff
    - Terrible communication between & among teams
    - Little value placed on workers - except the chosen few. Big favoritism, division instead of teamwork
    - Encouraged to pursue dead-end paths
    - People actually ignored me much of the time when I tried to ask questions
    - Terrible disorganization, especially by product
    - Personal connections promoted to management positions and put in place over existing employees, many completely unknowledgeable or useless and without valuing or even exploring what had been done before their arrival

    Advice to ManagementAdvice

    Stop supporting the favoritism and actually talk to everyone
    Consider losing a lot of the managers
    Require reviews

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great product, culture and locations!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at MarketLive full-time for more than a year

    Pros

    - eCommerce is hot! And we're one of the top eCommerce companies in the space - Great place to be right now
    - Reputable name brand customer base
    - Great ppl with a fun and collaborative work environment across all teams
    - Two awesome locations, Petaluma and Pleasanton
    - As long as your meeting and exceeding expectations, flexible schedules/option to wfh some days
    - Friendly, respectful and hands-on Executive Team
    - We are growing!

    Cons

    - Although every company I've worked for in the past can improve on this, ML needs to get better on promoting from within.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great, Well Run Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Director  in  Petaluma, CA
    Current Employee - Support Director in Petaluma, CA

    I have been working at MarketLive full-time for more than 5 years

    Pros

    Its exciting (& fulfilling) to work at a company like MarketLive where you are either an incredibly important part or all of your client's business. Ecommerce is a great space with a ton of opportunity for years to come.

    MarketLive is the best operations company Ive ever worked. The company leadership (I really have to give a lot of credit to the current CEO, Mark Pierce) has created a very well oiled machine. The entire executive team is deeply involved in daily operations (problems get solved) and have created a very responsive culture (staff ideas are heard).

    The atmosphere at MarketLive has a healthy mix of urgency and stability. MarketLive is a very stable company (though I couldnt have said that 5 years ago) but lives in a very fast paced retail world where responsiveness and innovation is required for success.

    I highly recommend MarketLive

    Cons

    Retail clients have high expectations. This isnt a place to work if you want a place to hide or coast.

    Advice to ManagementAdvice

    This is likely easier said than done, but I would advise taking more risks to grow even faster.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    MarketLive is a great company with a lot of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketLive full-time

    Pros

    MarketLive has a lot of great things happening right now. Its market, the eCommerce market, is a growing and exciting market. MarketLive's leadership has a solid vision and plan for capitalizing on the opportunity and the momentum of the company is really building quickly. The employees of MarketLive are very smart and they really care about the customers.

    Cons

    The eCommerce market is very competitive and that can bring a certain level of stress after a while.

    Recommends
    Positive Outlook
    Approves of CEO

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