MarketShare Reviews

Updated April 16, 2015
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3.9
59 Reviews
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2 Ratings

Pros
  • Cutting edge technology, A-list investors, smart people, collaborative culture (in 6 reviews)

  • Good group of Marketing Analytics folks (in 5 reviews)

Cons
  • But there can be some long hours with too many projects (in 8 reviews)

  • Environment is not at all professional but rather upper management treats people like servants (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Great learning environment and smart people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategy Analyst in Los Angeles, CA
    Current Employee - Strategy Analyst in Los Angeles, CA

    I have been working at MarketShare (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    People are very passionate and smart. I like the fact that the company provides a very flexible schedule.

    Cons

    No 401(K) matching program, and no compensation if we don't take off vacation.

  2. Data Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketShare full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Big clients and good opportunity to learn technical skills

    Cons

    sometimes overtime work;
    low negotiation power with other team

    Advice to Management

    need to improve communication efficiency
    need to improve work environment for Data team

  3. Helpful (5)

    Bad attitudes and horrible technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategist in Los Angeles, CA
    Former Employee - Strategist in Los Angeles, CA

    I worked at MarketShare

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Incredible people (the few that are friendly and willing to teach)
    Great opportunity to learn

    Cons

    Revolving door style turnover
    Some of the worst managers ever birthed
    More cliques than high school
    Management is not open to suggestions
    Bad tools and lack of QA at all levels
    Horrible technology that's slow and constantly broken
    No work life balance ...just work

    Advice to Management

    The medieval culture and attitude of a lot of senior managers is why the turnover is so high.

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  5. Leading the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at MarketShare full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people
    Nice atmosphere
    Cutting edge
    Great clients and partners
    Lots of potential

    Cons

    Benefits are improving but not quite there
    Salaries could and should be higher

    Advice to Management

    Continue to evolve benefit plans
    Be more agile

  6. A great vision for the future...this is where all of the smart people of the world work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at MarketShare full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of smart people
    Great culture to a part of anyday
    Unlimited Vacation--yep, you got that right....Unlimited Vacation!
    Very genuine folks who really care about the business
    Innovative in many ways
    A fully stocked kitchen
    They appreciate all cultures
    They get what business does and what makes business successful
    Great communication up and down the company
    Completely transparent
    CEO comes by to shake your hand and personally gets to know you as does the COO

    Cons

    Long hours--high burn and churn rate
    Some bad apples who micro manage and have bad attitudes, but they are fewer than more
    Head spinning fast

    Advice to Management

    You might do better on margins by allowing more folks to work from home than to have shrinking office space, but establish clear guidelines on working from home

  7. A good company, incredibly smart people, will change the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff
    Current Employee - Staff

    I have been working at MarketShare full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Smart, talented, hard working people
    Good products
    Forrester leading
    Strong leadership
    Steep learning curve
    Challenging
    Optimistic/Positive
    Strong growth & opportunity

    Cons

    Navigating the org
    Standard growing pains of a fast growing company

    Advice to Management

    Keep removing obstacles

  8. Stimulating, fun, rewarding environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Scientist
    Current Employee - Marketing Scientist

    I have been working at MarketShare full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fast-pace environment, people are very smart and collaborative. Management team is very focused. Unlimited time-off (not accrued and discretionary), flexible work hours and solid technology infrastructure.

    Cons

    If you work in Operations (client-facing) work can get repetitive after about 2 years by which time, though, you have learned a ton.

    Advice to Management

    Communicate the vision to employers more often to align the organization towards one goal: build great products. Use multiple touch points: email, meetings, articles, videos. Remind them and talk more about product and less about revenue and client wins. Finally, value your top employees better and reward them before it's too late.

  9. I've really enjoyed my first few months here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UI Developer in Los Angeles, CA
    Current Employee - UI Developer in Los Angeles, CA

    I have been working at MarketShare full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very flexible hours with unlimited vacation (I work from home one day a week).

    Everyone here is an expert in their field (so good for experience).

    Relaxed and friendly work environment.

    Pay is decent (I came in with no experience).

    Cons

    Benefits are average (no 401K buy-in amount matching).

    Training is almost non existent but they are working diligently on changing that.

    Advice to Management

    Management is very approachable here. The company has a very 'start up' feel to it.

    Maintaining this rather open line of communication between management and employee is important for the company's health in my opinion.

  10. Helpful (8)

    Toxic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategist in New York, NY
    Current Employee - Strategist in New York, NY

    I have been working at MarketShare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some very smart colleagues.
    Well know in MMM space.

    Cons

    This review is based on experience as a strategist in New York. Modeling team or LA strategy team might be different.

    1. Some horrible senior managers who do not care about employees. I have worked at other places before joining MarketShare NYC office, and I have to say I have never seen senior managers who treat colleagues so poorly. For example, I have seen a senior manager yelling at a colleague in the open space in the office using very abrasive language. Even if the colleague deserved to be fired, the colleague does NOT deserve those kind of extremely unprofessional language and behavior from senior managers. I was so shocked that this manager did this in open space where there were a lot of other colleagues around. Of course, after a couple of months, that colleague left. Situations like this happen again and again. Over time, I've seen this senior manager constantly yells, points fingers, uses abrasive languages, and shows no respect to colleagues. I do not know why this senior manager's behavior is tolerated for so long (this senior manager has been at MarketShare for years). Perhaps this senior manager's boss doesn't know about it, or, the boss knows about it but chooses to do nothing. Either way, it really says something.

    2. Hypocritical. There are a lot of inconsistencies in what you hear managers say vs what they actually do. You hear things like "flexible/supportive work environment". In reality, you are on your own and get stabbed in the back. In some cases, they tell lies to client and ask you to back them up. I have been called into meetings and was told to tell client things that were not true. I know senior managers are under a lot of pressure to sell. However, does that justify lying to client?

    3. I agree with a few other people's comments/reviews on "Clannish", "Arrogant... especially the senior employees", "superficial", "constant time crunches, bugs/technology issues", "do not join if you are thinking you get to work on analytics", little transferable skills, management only care about squeezing as much as possible from current employees, and the review titled "Company with lots of promise but is stunting growth due to poor leadership". I won't repeat what other people already said here. You can read yourself.

    4. When I read some of the 4 or 5 star reviews, I have to say a lot of them sound like what comes from our sales pitch, and what CXO/senior managers say in team meetings. Some are exact the same language. If you are joining as CXO or senior manager, this review may not apply to you.

    I decided to put a review here because I want more people to know the truth and make better decisions in choosing jobs. Looking for a job is difficult, so we should all help each other out! I hope it is helpful, or I would have wasted an hour of my life.

    Advice to Management

    I get the sense that a lot of senior managers don't care about long term, or what's best for the company. I know you may not have the incentives to care for the long term or employee satisfaction. However, if you are a senior manager who cares about it and can do something about it, this is where to start.

  11. Good Products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketShare

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good learning about financial data, Agile software development

    Cons

    Collaborating between people at US from India

    Advice to Management

    Can improve on Incentives

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