MarketStar Reviews

Updated September 13, 2014
Updated September 13, 2014
261 Reviews
3.5
261 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MarketStar President and CEO Dave Treadway
Dave Treadway
155 Ratings

Review Highlights

Pros
  • Lots of autonomy and a great work/ life balance (in 12 reviews)

  • Good pay for those early in their careers (in 15 reviews)


Cons
  • Upper management has zero clue as to what is actually going on in the field (in 19 reviews)

  • No room for growth in the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I only worked for them for a short time but they were always very good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist
    Former Employee - Product Specialist

    I worked at MarketStar for less than a year

    Pros

    Ability to met and interact with new people everyday. They don't micromanage you. You work outside of an office and can basically choose your own schedule

    Cons

    Sometimes you work 12-14 hour days but are on a salary based on an eight hour day

    Advice to ManagementAdvice

    Give Product Specialists a higher starting salary. Allow for less detail in the reports. You visit the same stores all the time so it gets difficult to fill out reports without repeating the answers again and again

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for with great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketStar full-time for more than 3 years

    Pros

    Generous PTO and compensation. Clean work environment. MarketStar ate a lot of the increased cost for benefits when rates went up so that the employees could retain approximately the same take home pay.

    Cons

    Since most teams are client-based, your job is at the mercy of how well that client is doing in their respective markets.

    Advice to ManagementAdvice

    Recruiting always claims to be there to help those that have been laid off from a team as part of a downsizing, but never seems to call afterwards. A lot of great team members have not returned to MarketStar after a RIF because of the difficulty to get a call back.

    Recommends
  3.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Analyst  in  Ogden, UT
    Current Employee - Business Intelligence Analyst in Ogden, UT

    I have been working at MarketStar full-time for more than a year

    Pros

    I enjoy my job content, a lot of management shakeup recently but I think it will all turn out for the better.

    Cons

    Compensation isn't great compared to industry standards. The BI department has become the catch all for lack of operations managers, which can make your job challenging.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    This is a great part time opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Advocate  in  Grand Rapids, MI
    Current Employee - Brand Advocate in Grand Rapids, MI

    I have been working at MarketStar part-time for more than a year

    Pros

    Competitive pay, set your own schedule, easy to access the required reporting. Pay is concise and regular.

    Cons

    inexperienced management, the IT department could use some direction from the field on criteria for reporting, it is evident that most reports go un-read.

    Advice to ManagementAdvice

    Assess the skills of your employees more closely instead of treating everyone like they are a newbie. Recruit from with in for brand advocates. Clear communication from the managers to the field is often lacking.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great job depending on Client

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  Pittsburgh, PA
    Current Employee - Product Specialist in Pittsburgh, PA

    I have been working at MarketStar full-time for more than a year

    Pros

    Flexible daily schedule. Great vacation time off the bat. Mostly low stress. If you do your job, you'll be left alone.

    Cons

    Job really depends on the client you work for and the management up top. Working weekends was required for the program I worked for. Communication was very poor at times.

    Advice to ManagementAdvice

    Improve communication. Improve moral by offering perks (extra weekend off, extra PTO day, ect.).

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Flexible, easy, and short term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Tustin, CA
    Former Employee - Sales Representative in Tustin, CA

    I worked at MarketStar part-time for less than a year

    Pros

    Flexible hours on weekends, great pay, good experience

    Cons

    Hours cut and very unstable.

    Advice to ManagementAdvice

    get more involved with your reps

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Not a bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketStar part-time

    Pros

    You get to work with great companies. It pays very well. You are not micromanaged and get to have fun while you work.

    Cons

    Projects can be short. Wish that the job was year round but it is up to the client for how long the project runs. Would be nice to have better communication on when the project ir returning if at all.

    Advice to ManagementAdvice

    Communication is key.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Perfect for employees with no College/Job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketStar

    Pros

    - Good pay for a call center
    - They do a lot of activities during work (auctions, BBQs, etc)

    Cons

    - They promise room to grow in the company after a year at your current position (false). Once you reach your year mark and want to apply to other departments they provide all sorts of reasons why you cant. Example: used all your Paid Time Off and need to accrue more, your team is not full, you dont have a "green scorecard" for the past 3 months. Meaning if you miss one metric during the week the 3 months starts over.
    - They treat you like children. If you do well they give you candy ice cream, and $5 subway gift cards
    - Management is very young and have no clue how to manage
    - Religion is one of their "4 Pillars", if you are not LDS you feel very out of place

    Advice to ManagementAdvice

    - Be clear about advancement opportunities
    - Treat employees like adults and not 12 year olds. Candy doesn't motivate anyone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Unsupervised work representing companies with minimal training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at MarketStar part-time for less than a year

    Pros

    Competitive pay relative to "normal" part-time retail jobs.
    Reasonable hours, working 20 hours a week doesn't mean 4 hours/5 days, but instead means 6-8 hours/3 days. Leaves time for school.

    Cons

    Lack of training prior to working with minimal explanation of tasks.
    Co-workers were very lazy due to lack of proper supervision.
    Unpaid work after-hours filling out reports.

    Advice to ManagementAdvice

    Training staff at least a little bit more than showing them a website may be useful in the future.
    Having a veteran employee present at a store with no current employees for at least one day would help transition new employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great people to work with, fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Advocate  in  Miami, FL
    Current Employee - Brand Advocate in Miami, FL

    I have been working at MarketStar part-time for more than a year

    Pros

    Good hourly pay, nice manager, fun job

    Cons

    Some programs are temporary and sometimes you never know when the contract will end and they'll drop you

    Recommends
    Positive Outlook
    No opinion of CEO

Worked for MarketStar? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.