MarketStar

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MarketStar Reviews

Updated August 14, 2014
Updated August 14, 2014
252 Reviews

3.5
252 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MarketStar President and CEO Dave Treadway
Dave Treadway
151 Ratings

Review Highlights

Pros
  • Lots of autonomy and a great work/ life balance (in 12 reviews)

  • Good pay for those early in their careers (in 15 reviews)


Cons
  • Upper management has zero clue as to what is actually going on in the field (in 19 reviews)

  • No room for growth in the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Product Specialist: Not the job it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    Pros

    I work with an awesome team of hard-working, passionate individuals who adapt well to change and know the product.

    Marketstar has fantastic benefits, perks for employees like cell phone bill reimbusement, mileage reimbursment, health and surveys employees.

    Reps are treated like kings and queens at all team gatherings.

    Reps get to try new tech before released to the consumer market.

    Regional team managers have gone to bat for reps and care for the team members.

    Cons

    Disclaimer: Most of these cons may come from client more than they come from Marketstar.

    Fear tactics are often used.

    Stress levels are HIGH among most team members as reps/managers/trainers are often being tested, surveyed and on call 24/7.

    Lack of respect for team individuals.

    Work/Life balance is non-existent. I left my old job and took a pay cut to spend more time with family and now I can't.

    Pay is below average on what other reps in our industry make for less work.

    Clients requests are often unrealistic and they often take advantage of reps passion for the jobs.

    Advice to ManagementAdvice

    The "training site" is a waste of time and money all-around. A stronger device advocate program would be more effective, listen to your reps.

    Quantity is not equal to quality. Many stores would benefit better from formal trainings, demo days and for the PS to attend carrier kick offs to network instead of visiting the same stores repetitively.

    Store visit quota should be lowered to 25 since PS no longer get credit for admin work, conference calls, and webinars and are required to be in stores longer.

    Instead of putting many reps in one city, spread them out to cover cities that never see a rep from our team. Also, having a different rep each week significantly confuses carrier employees.

    Reps deserve significant pay raises. No question.

    Don't be afraid to stand up for your team to the client. If the company continues to lose team members, than it will be even less obtainable to meet goals for the client.

    Negative Outlook
    Approves of CEO
  2.  

    BOO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Verizon Fios Representative  in  Jersey City, NJ
    Current Employee - Verizon Fios Representative in Jersey City, NJ

    Pros

    Great People, great training, gave me a hotel for training, flexible hours

    Cons

    Was working full time, was not receiving full time benefits, paid time off, etc

    Advice to ManagementAdvice

    when you have an employee working full time, give them full time benefits and maybe they will stay with the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Wonderful Company to work for

    Cons

    Well there you go then.

    Advice to ManagementAdvice

    Not too shabby

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  5. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Advocate  in  Chicago, IL
    Current Employee - Brand Advocate in Chicago, IL

    Pros

    This company was all about knowledge and creditable employees

    Cons

    Lack of growth available for employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Loved working for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HP Representative/Trainer  in  Nashville, TN
    Former Employee - HP Representative/Trainer in Nashville, TN

    Pros

    I loved that I was out in the field, always in a different place while working with different people in the technology field.

    Cons

    Took awhile to go fulltime but finally made it.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Verizon Team is amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Independence, growth available and individuality valued.

    Cons

    Need to pay higher pay to management.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    GREAT EXPERIENCE, WONDERFUL MANAGEMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sony Sales Specialist  in  Duluth, GA
    Former Employee - Sony Sales Specialist in Duluth, GA

    Pros

    Pay rate was great for a part time position. Paid for all training and expenses. Managers were always there for you.

    Cons

    No room for growth in the company. At the time of hire they stated stellar reps will be provided with a full-time Sony position; I've spoken to 20 reps and none of them were provided with the opportunity. Some have been there for a few years.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A Supportive Enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  Yonkers, NY
    Current Employee - Product Specialist in Yonkers, NY

    Pros

    This is a great part-time position. You are empowered with resources and dependable management. Your input is valued and your successes are acknowledged and shared with everyone. Depending on the client, hourly compensation may be augmented by incentives for excellent salesmanship.

    Cons

    None! Management is fair and ample support is provided to empower employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Tech specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Specialist  in  New York, NY
    Former Employee - Tech Specialist in New York, NY

    Pros

    Good pay, interaction with customers and associates, great start on learning to lead

    Cons

    Horrible managment, they only hire people who they know, very unfair company!!, also the company lies alot into laying people off. They keep who ever they want.

    Advice to ManagementAdvice

    Start being fair to people. If they qualify for the job give it to them, stop this fraud that you people do inside!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    MarketStar HP account

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  South Jordan, UT
    Former Employee - Manager in South Jordan, UT

    Pros

    Great people with room to grow if you come in at an entry level.

    Cons

    Limited management opportunities, HP contract is shrinking fast.

    Advice to ManagementAdvice

    Focus on employee satisfaction

    Recommends
    Negative Outlook
    No opinion of CEO

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