Marketlink Reviews

Updated August 15, 2015
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2.6
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Kourtney Keough
3 Ratings

10 Employee Reviews

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  1. At home Telemarketer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Moines, IA
    Former Employee - Anonymous Employee in Des Moines, IA
    Doesn't Recommend
    Neutral Outlook

    I worked at Marketlink full-time

    Pros

    Great supervisor, strong team ethics, easy telecommute job

    Cons

    Very little paid on commissions, high stress customers

    Advice to Management

    Pay more for commissions


  2. Helpful (1)

    I had a horrible experience, as well a lack of training and advancement opportunities.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Verification Sales Representative in Des Moines, IA
    Former Employee - Verification Sales Representative in Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Marketlink full-time (More than 3 years)

    Pros

    None, none, none, none, none

    Cons

    Management does not know what they are doing, very frustrating work environment.

    Advice to Management

    Train ur employees better, and stop being so harsh with ur crappy rules you've set in place.


  3. Helpful (1)

    Do not value employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The lower level management are knowledgable and have a wealth of experience to share with team members. Several coaching opportunities throughout the week help performance and quality improve continuously.

    Cons

    Center managers and corporate management are secretive and promote an atmosphere of fear and uncertainty about regular hours and mandatory overtime. Coaching can be infrequent. Communication from leadership is often unclear and inconsistent. Pay is low.

    Advice to Management

    Be clear. You get what you pay for.


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  5. Helpful (1)

    Great people, Terrible leads

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Des Moines, IA
    Current Employee - Telephone Sales Representative in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marketlink full-time (Less than a year)

    Pros

    All the people are amazing and the pay is higher than average for my area

    Cons

    Find new leads and get new campaigns. Stop letting the contractor push their most terrible jobs off on your employees. You literally talk 80%-90% elderly people and try and get them to change service providers or sign up in general. It doesn't work out and it's highly manipulative. You'll never get a sale by telling the upfront truth. You'll also never get a permanant raise and the raise they offer is unattainable by the metrics you are given. Only 1 person has actually achieved the raise in my 10 months

    Advice to Management

    Stop letting the contractors give you all their trash. That is what they are doing. Get new contracts with other businesses. Your manpower WILL THANK YOU!!!!!!


  6. Helpful (1)

    Easy work, but you won't get rich

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Indianola, IA
    Current Employee - Telephone Sales Representative in Indianola, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marketlink full-time (Less than a year)

    Pros

    It's a casual atmosphere, and the work itself is not difficult, once you get familiar with the products being sold.

    Cons

    Minimum wage pay, and very low commissions (as low as $3 and change per sale, an multi-sale days are rare) mean you will be lucky to make $10 an hour. The training doesn't prepare you for being on the floor - you just have to dig in and go for it. It's a cubicle setup, and no personal decor, or even work-based paper materials, are allowed.

    Advice to Management

    Change the training to focus on how to use the systems, rather than fill-in-the-blank worksheet busy work. Keep reps up to date on new features and products. Figure out some way to up the pay, and you will get better applicants.


  7. Helpful (1)

    Marketlink

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Des Moines, IA
    Current Employee - Account Manager in Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marketlink full-time (More than a year)

    Pros

    Friendly environment typically free of drama.

    Cons

    Low wages and benefits, no 401k etc.

    Advice to Management

    Pay your employees more.


  8. Helpful (1)

    Unfortunate Company - High Turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Moines, IA
    Former Employee - Anonymous Employee in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marketlink full-time (More than a year)

    Pros

    Relatively convenient location for most.

    Cons

    Pay is significantly lower for most positions than to comparable positions in the metro. The company culture is very rough and the work environment is dirty. Turnover is very high for all levels of positions. Commission structure for TSRs is purposely misleading.

    Advice to Management

    Work to improve company culture. Treat employees with respect, offer opportunities for advancement, and work on cleaning up the place!


  9. Helpful (3)

    Good place to work, Entry-Level but advancement available

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Des Moines, IA
    Current Employee - Telephone Sales Representative in Des Moines, IA
    Recommends
    Positive Outlook

    I have been working at Marketlink full-time (Less than a year)

    Pros

    The company posts jobs internally for supervisor/team lead and other staff openings. If you're like me and hope to advance your career but just don't have the experience yet, this is a good opportunity.

    Cons

    Some of the people aren't always professional. I think this is getting better.

    Advice to Management

    Continue working with employees to help them improve their skills.


  10. Helpful (1)

    Teleservices IT Management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA
    Doesn't Recommend

    Pros

    Diversity of IT experience and responsibility in a challenging, high pressure production-oriented work environment. Attractive salary and year-end bonus structure in a relatively recession-resistant industry.

    Cons

    Limited opportunities for advancement due to a) ultra-lean staffing, b) infrastucture investment philosophy, c) emphasis on technical support outsourcing, d) management's limited knowledge of information technology in support of the company goals.

    Advice to Management

    Invest in ongoing employee staff development to obtain long-term, competitive advantages.


  11. An amazing opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent
    Current Employee - Sales Agent
    Recommends
    Positive Outlook

    I have been working at Marketlink part-time (Less than a year)

    Pros

    "Working from home with MarketLinc has changed my life. It's fantastic being able to work with a company that understands my 'mom' schedule and does a great job staying connected with their remote agents. I hope to stay with the company for the long term."

    Cons

    Commision could be a little easier to obtain under certain circumstances.



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