Glassdoor is your free inside look at Marketo reviews and ratings — including employee satisfaction and approval rating for Marketo CEO Phil Fernandez. All 26 reviews posted anonymously by Marketo employees.
67% of the CEO
Phil Fernandez
I worked at Marketo full-time for more than a year
Pros – -The best part of Marketo is the people. A-players that really want you to succeed, and a great environment where you can prove yourself through hard work. Everyone is willing to help you out and to help you grow professionally.
-Management are super smart and know what they are doing.
-Company is destined for great things, and will look great on you resume.
Cons – -No work/life balance, mostly work.
-Micromanagement, and management through threat of losing your job.
-Very stressful environment. Although you should know all of this before accepting a job at Marketo, and understand what you are getting yourself into.
Advice to Senior Management – Doing a very good job at building a successful company, but employee retention may be a problem in the future. Lighten up!
No, I would not recommend this company to a friend
2013-06-14 13:50 PDT
1 person found this helpful
I worked at Marketo as a contractor for less than a year
Pros – Fast-paced business - you won't get bored. Seems to continue to grow - so lots of hiring opportunities. Appreciate new ideas. Paid a great contractor salary.
Cons – Harsh culture. Lots of micromanaging and egos. I witnessed a peer in tears after meeting with their VP. Open setting can be a challenge for focusing on your work. It can be noisy. It's just tables with laptops.
No, I would not recommend this company to a friend
2013-06-02 16:02 PDT
1 person found this helpful
I have been working at Marketo full-time for more than a year
Pros – - Awesome product
- Fast growing
- Great user community
- Great people (many A-players) to learn from
- Plenty of opportunities to take initiative, prove yourself, and shine
- Good pay
- Good benefits
Cons – - Extreme workload (hard to handle for people with families)
- Low flexibility for working from home
- Not enough time to keep-up with the product advances
- No consistent messaging in after sales areas (customers complain that every person they speak with gives different answers)
- No clear career paths
- No chance to earn stock options beyond what you are given at start of employment
- Incredibly loud office environment (open space, no partitions) often makes it hard to hear prospects or clients on the phone
Advice to Senior Management – You have lots of awesome people in the company - please ask them and listen to their concerns more regularly (make the employee surveys quarterly or bi-annually), and make it such that they don't fear being honest.It would be a shame for good people to leave when you could tweak a few little things and make everybody much happier.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-14 18:45 PDT
1 person found this helpful
I have been working at Marketo full-time for more than 3 years
Pros – Overall market is growing like crazy and Marketo is a leader.
Great product.
Strong, senior management team.
Amazing marketing/thought leadership.
Passionate customers.
Cons – Fast pace and lots of change given the growth. Be ready to step up.
Primarily based in San Mateo so not a lot of opportunities in other locations.
Advice to Senior Management – Appreciate the focus on managing a fast growth company.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-19 17:17 PDT
1 person found this helpful
I have been working at Marketo full-time for more than a year
Pros – Amazing product
Great reputation in the industry
Smart people
Management listens to issues
Cons – Marketo is in the middle of growing up and as it's doing so there are a lot of things that are getting missed. Very poor communication amongst the different groups, not enough specialists to help address the issues there for creating plenty of frustrations. Management is focused on the IPO and not alleviating the problems. People are working their tail off and offer little opportunity for a personal life. There should be more focus on making sure employees can exercise and be more health.
Advice to Senior Management – You're able to recruit good people. Give them opportunity to shine and not have to wait until they've earned the right to do so.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-04 00:04 PST
2 people found this helpful
I have been working at Marketo full-time
Pros – The people here are sharp and everyone wants to be top of the board every month
Accomplishments are recognized and rewarded publicly
Market is hot and product is best in the business
Pace is fast - which for me is a good thing - it ensures I am constantly learning and developing my skills
Cons – You need to be able to adapt to change on a dime - this company makes quick moves
Employee benefits are on par with industry standards but not great
Advice to Senior Management – Build success metrics that promote continuous innovation and execution. These are our strongest differentiators but can be taken from us in a second if we take our foot off the gas.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-28 21:23 PST
2 people found this helpful
I worked at Marketo full-time for more than a year
Pros – Great process and marketing - good on your resume. - growing company. Fun spiffs - free food delivered for sales.
Cons – They micromanage and treat even senior executives. Go there if you are lower level, but if you have experience, you can be treated as an an adult elsewhere. Open environment is distracting and loud, you have to book conference rooms to get any real work done. Frat house atmosphere.
Advice to Senior Management – Hire good people and trust them to do their jobs.
No, I would not recommend this company to a friend
2013-02-14 11:14 PST
1 person found this helpful
I have been working at Marketo full-time for more than a year
Pros – - I have been promoted twice in less than 18 months
- Fun environment in/outside of work
- Working with smart and experienced people
- good place for career development
- company is growing rapidly
Cons – - Food options are not good. They do not bring in meals for employees
- Open environment can be loud and distracting
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-08 14:58 PST
1 person found this helpful
I have been working at Marketo full-time for more than a year
Pros – Great team, experienced management (especially at the Sr. levels), good compensation plans where you can make good money, a proven product that customers rave about (#1 on Salesforce AppExchange year after year and now integrations with MSCRM and others on the way). Fun product to sell to sales and marketing teams. Overall a very fun culture internally.
Cons – Lots of change as there is with all hyper-growth technology companies - Have to be prepared and comfortable knowing this going in. This company is not for people looking for a 9-5 job or who can't deal with change.
Advice to Senior Management – Communications have been improving from senior management to everyone throughout the company which is great. We feel like ONE TEAM. Be sure to recognize that people working at this pace do need to take breaks and re-charge so as not to burn out.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-08 17:56 PST
3 people found this helpful
I worked at Marketo full-time
Pros – Proven product and a company gearing for an IPO.
Cons – -Office Politics: If you're not on the inner circle, good luck. This seems like a company run in the style of the good ol' boy culture of yesteryear.
-Negativity: Most people are not happy and are just working for a paycheck with no real passion for the company or product. I've never heard more people upset about their jobs/managers than here.
-Out of Touch Management: Call center atmosphere where people get a talking to when their activity reports are low. Creates an environment where people cut each other down to "hit their number."
-Zero product training. People tend to get thrown to the wolves and expected to be at full quota in no time with no real knowledge of what they're talking about.
Advice to Senior Management – Work on your employee moral and company culture. There's a reason for the high turnover, and creating a pressure cooker/call center atmosphere is not the way to make people happy.
I've never seen a company with so many VPs of XYZ as this one, and it makes communication and getting any change implemented a difficult process.
No, I would not recommend this company to a friend
2013-01-19 16:11 PST
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