Marketo

www.marketo.com

Marketo Reviews

Updated January 28, 2015
Updated January 28, 2015
75 Reviews
3.8
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marketo President & CEO Phil Fernandez
Phil Fernandez
38 Ratings

Review Highlights

Pros
  • The company is growing quickly and has been killing it (in 5 reviews)

  • Learn something new everyday, and extremely fast paced so you're never bored or unchallenged (in 6 reviews)


Cons
  • I would not recommend it because: work/life balance, C-level views their structure with blinders on (the system feeds you leads that you then close (in 6 reviews)

  • No work/life balance, mostly work (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    High Growth, High Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Marketo full-time (more than a year)

    Pros

    Extremely intelligent people moving quickly to get stuff done. Will get all the experience and responsibility that may or may not want. Always stimulating and impactful work.

    Cons

    Standard challenges with fast growth - red tape, lack of openness. Need to forge your own path to get results.

    Advice to ManagementAdvice

    Recognize star performers, encourage openness and work/life balance

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    If you're sharp & work hard you can make a lot of money here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Mateo, CA
    Current Employee - Account Executive in San Mateo, CA

    I have been working at Marketo

    Pros

    The product is considered to be industry leading. Sales brings on at least 60 new logos per month and many of them are premium brands. Pay is competitive and bonus structure opens up another 25% on top of your OTE. The company invests in resources to enable the sales team and the solutions consulting group is some of the best I've ever worked with. There is a good program for recent college grads to get into sales or mgmt. Get 6-8 recruiters a week that reach out to me because Marketo sales reps are held in high regard. Fun place to work!

    Cons

    There are not large jumps in pay going from SDR to Sales and from Sales to Sr Sales. Monthly cadence sometimes makes it difficult to engage in solution selling and promotes transaction sales with discounting incentives.

    Advice to ManagementAdvice

    Be aware that the OTE is in many cases lower than industry standards. This is acceptable with realistic quota goals and an incentive structure that makes up for the gap. Drastic changes in this area would impact your ability to hold on to top-talent.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Growing Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Marketo full-time (more than 3 years)

    Pros

    - Challenging work
     - Fun Team and collaborative environment
     - Growing company means there are plenty of opportunities if you are smart and work hard.

    Cons

    - Runs fast and lean. Lack of people makes for long days and some priorities get delayed.
     - Open floor plan is loud and messy. It's hard for introverts.

    Recommends
    Positive Outlook
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marketo

    Pros

    Excellent co-workers. Good opportunity to learn and grow.
    Company has expanded to multiple locations. Bull pens improve communication within the team.

    Cons

    Turnover has increased. Persistent pressure to perform. Mid level management needs to be considerate to their reports and take up their cause.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    High Energy, Fast Paced, Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Consultant in San Mateo, CA
    Current Employee - Solutions Consultant in San Mateo, CA

    I have been working at Marketo full-time (less than a year)

    Pros

    Overall:
    - Great Leadership
    - Great Coworkers/Team (Sales)
    - Innovative
    - Hard Working Environment
    - Takes Care of Employees (Compensation)
    - Appreciate Creativity and Reward The Extra Effort

    I'll say this.... I think its pretty special when Monday's roll around and I absolutely do not mind going into work. The first day I walked into work at Marketo I thought that it was a place I could be working at for awhile... that hasn't changed now that I'm a few months into the job. Things move pretty fast, but the team is unbelievable and not one person on the sales floor will ignore a question you have and they love to help each other out. The sales team is relatively young but hold themselves as veterans and are a pleasure to work with.

    Marketo also allows you to continue growing in your career and continue learning. I'm big on this and think a company that wants to keep its employees must do it and Marketo does a great job. Almost every sales person on the team has progressed by growing within the company and they allow you to take company paid classes in order to continue learning as well.

    Lastly, Marketo is a market leader and continues to innovate. It's great to work for a company that has its customers in mind, and is thinking about how to improve... It's great to work for a company where the product is so good it can sell itself and there's no smokescreen.

    Cons

    I don't really think there are many cons in my book in the sales department. I love the sales culture, and the product is great.

    Advice to ManagementAdvice

    Keep innovating!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great time working as an SDR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in San Mateo, CA
    Current Employee - Sales Development Representative in San Mateo, CA

    I have been working at Marketo full-time (less than a year)

    Pros

    - no problem maintaining work/life balance - the job is literally 8am-5pm, because there is no one you can get on the phone afterwards
    - clear path for growth/ path to promotion
    - overall great management (some hick-ups once in a while, but on balance you can always count on your problem being addressed and solved)
    - great training
    - good benefits health/dental/vision
    - decent pay/ decent incentives. Not top of the flock on this one, but I do think MKTO pays its SDR team pretty decently.
    - MKTO has a great product and is in high demand. So the SDR people are not really competing against each other, but working as one team to bring as many opportunities in as possible. Much more productive environment, and no back-stabbing going around
    - great charity/volunteering support from the company
    - free snacks/drinks/other swag

    Cons

    - open environment - really noisy, takes time to get adjusted to it
    - huge pressure for quick a ramp up and top performance

    Advice to ManagementAdvice

    Up the pay/ incentives for SDRs.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Culture is stagnant, toxic, and management uses scare tactics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer in Portland, OR
    Former Employee - Technical Support Engineer in Portland, OR

    I worked at Marketo

    Pros

    New equipment, nice offices, not so much micro-management.

    Cons

    Management is made up of folks who clearly have no business being that high up. Hard work is only rewarded with more work, while those who slack manage to make out the best. As tech support, I've seen call centers and startups both work with more sense and efficiency. Be prepared to go on anti-anxiety meds as the management enjoys using scare and stress tactics. Overall poor experience. Also beware that, from a tech support background, being Marketo certified is not very marketable.

    Advice to ManagementAdvice

    You are not better than your employees. Without them, you would have never made it this far. Take time to truly appreciate the person behind the work. Learn to let some things go, and learn to provide the proper education upon hiring. Beware of using scare tactics, as once this spreads, hiring folks will become almost impossible. Treat your team with respect and understand that your way of managing needs to be abandoned. Learn to lead. Learn to care about your team and their needs above your own. When your team has to go above you multiple times to complain that you are bad at what you do, then perhaps you should open your eyes before you lose everything. I've had some bad bosses before, but as far as morale level goes, lowest I've ever had the misfortune of experiencing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    What goes up must go down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Marketo full-time (more than 3 years)

    Pros

    Marketo is a known brand which has it's advantages.

    Cons

    Changes.... This was a good company with decent opportunities. We had a good team, management, etc. After the IPO, many key people started leaving the and changes continue. Unfortunately, the new management hires have been awful and I've seen this in several teams. What was once a fun place to work turned into a daily grind.

    Advice to ManagementAdvice

    Listen to your team when you are looking to hire VP's, Directors, and Managers. You asked for our opinions and you did what we all recommended against. Now the team and culture are crumbling.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Marketo Rocks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not In Sales in San Mateo, CA
    Current Employee - Not In Sales in San Mateo, CA

    I have been working at Marketo full-time (more than a year)

    Pros

    -Our CEO, Phil Fernandez, leads effectively
    -Very strong, positive executive team that cares about employees
    -Collaborative and collegial atmosphere
    -Fast paced but manageable
    -A lot of room for innovation, challenge (if you like challenges), and advancement
    -Plenty of employee development opportunities
    -Great perks like subsidized gym memberships (higher subsidy than most companies)
    -Results-oriented employees do very well at Marketo
    -Salaries are commensurate, Marketo strives to hire the best

    I have been at Marketo for a year and I have not found the culture to be harsh or ruthless as others have stated. The pace is somewhat predictable in this market space with high volume at month-end, quarter-end, and year-end. Never a dull moment as the company continues to grow and hire.

    Cons

    I wish we had "free time" as opposed to accrued vacation time, though vacation time is generous and it can be borrowed.

    Advice to ManagementAdvice

    Keep up the great work and continue to communicate and reward employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marketo as an intern (less than a year)

    Pros

    Open culture and flexible working hours and friendly working atmosphere

    Cons

    not busy hectic work style

    Advice to ManagementAdvice

    have a clear plan and schedule layout for the interns before they start

    Recommends
    Positive Outlook

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