Marlin Business Services

  www.marlinfinance.com
  www.marlinfinance.com
Work in HR? Unlock Free Profile

Marlin Business Services Reviews

Updated July 14, 2014
Updated July 14, 2014
17 Reviews
2.5
17 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Daniel P. Dyer
5 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid, growing company with opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager  in  Mount Laurel, NJ
    Former Employee - Business Development Manager in Mount Laurel, NJ

    I worked at Marlin Business Services full-time for less than a year

    Pros

    Good company that weathered the economic storm of the last few years. Most managers have a wealth of experience, and there is the potential here to make very good money.

    Cons

    This place seems to change every 6-12 months and you have to put up with the pressure.

    Advice to ManagementAdvice

    Be realistic.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    YUK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marlin Business Services full-time for more than a year

    Pros

    Best reason to work here? Ummm, it's a job??

    Cons

    Awful people: mean-spirited, culture is one of favoritism--there is no earning anything here

    Advice to ManagementAdvice

    Since the culture comes from the top down, they should all go

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Cowards and Clueless!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Mount Laurel, NJ
    Former Employee - Management in Mount Laurel, NJ

    I worked at Marlin Business Services full-time for more than a year

    Pros

    Far and few between. I suppose you can appreciate the health benefits, but most larger employers offer something anyway. In the coming years for a company this big they will have to offer it anyway.

    Cons

    Senior Management - - - COWARDS and CLUELESS! They should be ashamed of themselves!! I'm not sure how they sleep at night. Maybe they don't..I hope not.

    They don't even have the most basic understanding about business, which is to respect and invest in your employees and to respect and appreciate your customers. To the contrary, their focus is on making the company's financials look pretty and their PERSONAL pockets full!! Can you say GREED???

    Advice to ManagementAdvice

    See above! And oh yeah, resign and then take some time to reflect on how you live your lives. Scoundrels!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    A great growth business model and a great environment for those who want to work hard and have fun at the same time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marlin Business Services full-time

    Pros

    Long term growth strategies. Business sticks to what its good at and thinks matter out carefully when contemplating getting into new market channels.

    Cons

    The business has a very bright future

    Advice to ManagementAdvice

    Well capitalized. Let's grow faster.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's a j.o.b.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Mount Laurel, NJ
    Current Employee - Sales in Mount Laurel, NJ

    I have been working at Marlin Business Services full-time for less than a year

    Pros

    Stated above. Call center mentality. The company makes a lot of money and few of the employees do. Micro managed. Oh, this is supposed to be the "Pros" of working there. Well I'll have to get back to you on that....

    Cons

    They don't invest in even half decent leads. They'll pay you beat the same dead horses rather than spend the money to get qualified prospects. They are more interested in the number of calls you make than anything else. You have to make so many calls to hit their simpleminded call quota it interferes with real revenue generating activities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good experience. Learned quite a bit about business progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager  in  Mount Laurel, NJ
    Former Employee - Business Development Manager in Mount Laurel, NJ

    I worked at Marlin Business Services full-time for more than a year

    Pros

    Fun and competitive work environment.

    Cons

    You are truly on your own to figure out how to make money

    Advice to ManagementAdvice

    Give more free reign to development managers.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Great, fast growing, fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager  in  Mount Laurel, NJ
    Current Employee - Business Development Manager in Mount Laurel, NJ

    I have been working at Marlin Business Services full-time for more than 3 years

    Pros

    Fun co-workers, decent compensation, many culinary surprises during the month, good benefits, accessible senior management

    Cons

    Compensation plans are low for the amount of work and compared to other companies, sometimes management is not in tune with what is actually reality vs. their plans

    Advice to ManagementAdvice

    Listen to the information your front line is giving you... they feed you with awesome competitive intelligence and sometimes it is ignored... pay more performance pay. Keep doing the "nice stuff" the employees really appreciate it. Put a wellness plan into action.

    Recommends
    Positive Outlook
  9.  

    A job rather than a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager  in  Mount Laurel, NJ
    Current Employee - Business Development Manager in Mount Laurel, NJ

    I have been working at Marlin Business Services full-time for more than a year

    Pros

    Non management workers
    casual environment
    PTO
    health benefits
    No weekends
    Contests for prizes

    Cons

    Micromanagement
    Commission scale has decreased over the last 2 years
    Poor management
    Lack of advancement opps
    Poor morale and negative micromanaging
    Borderline unethicle with corporate decisions
    Too much paperwork that takes away from sales
    Too many reports
    Understaffed, overworked, underpaid
    High turnover
    Unrealistic goals
    Billing and customer service is ongoing issue
    No account protection

    Advice to ManagementAdvice

    Look at the big picture and stop being so short sighted. Collecting fees should not supersede vendor and Customer relationships. Listen to your work force as almost everyone is unhappy but manangement does not seem to care. Increase the commission plan or you will start losing some of your strongest sales people

    Doesn't Recommend
  10.  

    A Job. Never a career with a future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Development Manager  in  Atlanta, GA
    Current Employee - Business Development Manager in Atlanta, GA

    I have been working at Marlin Business Services

    Pros

    The people (non management) make the place tolerable. It's sort of a lax work environment. There are less than a handful of people actually making money.

    Cons

    Prepare to be micro managed. You will see more useless reports and meetings that will consume your time than you can imagine. Corporate and the branch have a total disconnect in communication. It is severly hurting the office. Management lacks the ability to listen to the employees or defend the branch to corporate. Goals are unrealistic and are not obtainable on a consistant basis.

    Advice to ManagementAdvice

    Open your eyes and ears to what employees are saying. The place could be far much better than what it is. But this is nothing new, every employee that has left has made suggestions that have fallen on deaf ears..

    Doesn't Recommend
  11.  

    It's a Job until you find something else...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Development Manager  in  Atlanta, GA
    Former Employee - Business Development Manager in Atlanta, GA

    I worked at Marlin Business Services

    Pros

    The Pay is OK.
    You get Benefits
    Your fellow employees are good people

    Cons

    Corporate steals your customers.
    Management has no balls
    It's a production factory
    There is no company culture
    You get BS sales philosophy right out of a book.

    Advice to ManagementAdvice

    Make this place worth working for. Fight for your employees deals. Don't give sales philosophy straight out of a book. Stop assessing our time with a calculator. There's a reason that 85% of the staff is currently looking for other places to work.

    Doesn't Recommend

Marlin Business Services Photos

Marlin logo on our building
Front entrance to Marlin
Fitness center

+ Add Photo

Worked for Marlin Business Services? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.