Marriott

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Marriott Reviews in Boston, MA

Updated December 21, 2014
Updated December 21, 2014
12 Reviews
3.7
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
12 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

12 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    It was a good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Boston, MA
    Former Employee - Front Desk Agent in Boston, MA

    I worked at Marriott full-time (more than a year)

    Pros

    I was hired with a flexible schedule, good benefits, nice workplace, no complaints

    Cons

    There wasn't enough training and the pay was a bit low for the amount of work you had to do.

    Advice to ManagementAdvice

    No real advice, pay more I guess

    Doesn't Recommend
    Neutral Outlook
  2.  

    the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assist Bell Captain in Boston, MA
    Former Employee - Assist Bell Captain in Boston, MA

    I worked at Marriott full-time (more than 5 years)

    Pros

    team pride great work environment
    benefits

    Cons

    management shuffle, new managers coming and going, not comfortable

    Advice to ManagementAdvice

    keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Manager was the only negative

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Marriott part-time

    Pros

    The area and guests are great. Front desk manager was willing to be flexible and understanding. I liked most of my coworkers, it's like a small family.

    Cons

    Smaller hotel with no growth opportunities. Unprofessional manager. He's terrible. Don't expect a raise,

    Advice to ManagementAdvice

    respect your employees so they stay longer and work harder for you,

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Lower than its competitors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate/Regional in Boston, MA
    Current Employee - Corporate/Regional in Boston, MA

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Family company that understand emergencies and when you need to leave early
    Goo discounts on hotel

    Cons

    Pay is way below average compared to other hotels, especially at the regional level. People coming over from hotels were making 50% more than its regional employees. Terrible benefits and only 10 days vacation (which includes your sick days).

    Advice to ManagementAdvice

    Need to recheck their salaries compared to the rest of the industry to stop losing so many employees to competitors

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place to work if you like to color within the lines!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Boston, MA
    Current Employee - Regional Sales Manager in Boston, MA

    I have been working at Marriott full-time (more than 3 years)

    Pros

    -Excellent corporate structure
    -Unrivaled training program
    -Tons of opportunity for movement upward
    -Competitive pay, not the best in the industry but certainly fair
    -Strong company culture, make sure you're a managed hotel and not a franchised property!

    Cons

    -Rigid corporate structure can feel stifling

    Advice to ManagementAdvice

    Don't be so slow to make a change or take a calculated risk, but keep doing what you're doing because the company is doing well!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great People, Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Boston, MA
    Current Employee - Operations Manager in Boston, MA

    I have been working at Marriott full-time (more than 5 years)

    Pros

    -A lot of paid time off
    -Good benefits
    -Flexible schedule
    -Great "family" environment
    -Kind and well-respected CEO
    -Good reputation
    -Fun, diverse environment
    -Diverse workforce
    -Lots of career/relocation opportunities

    Cons

    -Low pay
    -A lot of hours required at management level

    Advice to ManagementAdvice

    Exec Level Mgmt. should give as much attention to lower-level management as they do to hourly associates.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Front desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Boston, MA
    Current Employee - Front Desk Agent in Boston, MA

    I have been working at Marriott full-time (more than a year)

    Pros

    Great, can't really complain at all.

    Cons

    Not many, I guess finding talent for other hotel management positions.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great people, Excellent Resources, Highly Structured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Group Sales Manager in Boston, MA
    Former Employee - Group Sales Manager in Boston, MA

    I worked at Marriott full-time (more than 3 years)

    Pros

    People have great attitudes and personality. A lot of company pride. Lots of resources

    Cons

    Very structured enviroment. Little room for creativity

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A place with great benefits and loads of opportunities.

    Current Employee - Hostess in Boston, MA
    Current Employee - Hostess in Boston, MA

    I have been working at Marriott full-time (less than a year)

    Pros

    Health, dental, and vision coverage. Profit sharing. Opportunities to grow within the company. Lots of online resources. Weekly paychecks.

    Cons

    Schedule comes out only one week in advance.

  11.  

    I have been with the company for 6 years and plan on becoming a Marriott Lifer! Love the company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Event Planning and Banquet Manager in Boston, MA
    Current Employee - Event Planning and Banquet Manager in Boston, MA

    I have been working at Marriott

    Pros

    The Marriott is a great opportunity to develop in the hospitality industry. The company is very open to growth from within and there are such a wide range of departments to learn about.

    Cons

    Sometimes it is all about who you know, rather than your efforts from the ground up. But this is the case with any company and though it can be frustrating at times, it just makes me more determined to earn my way up. :)

    Advice to ManagementAdvice

    I have worked at some hotels with strong leadership and some with weaker or less focused on the goal leadership. I think the number one priority of the company is satisfying the guest and creating guest loyalty. Being the leading brand in the hospitality industry, we already have the profit, now we need to work on the repeat customer!

    Recommends
    Approves of CEO

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