Marriott Reviews in Charlotte, NC

Updated July 24, 2014
Updated July 24, 2014
1,307 Reviews
3.7
1,307 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
432 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 33 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 75 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 46 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 71 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Charlotte, NC
    Former Employee - Bartender in Charlotte, NC

    I worked at Marriott full-time for more than 5 years

    Pros

    The people and atmosphere is great. Management, benefits and pay was great.

    Cons

    Corporate companies are hard to work for, constant annoying changes and sometimes the change makes the situation worse. One ex : Restaurant employees now have to wait 2 weeks for a check so all the CC tips can automatically be taxed. Servers and bartenders are in the industry to have their tips that day not 2 weeks later

    Advice to ManagementAdvice

    The guest are important not your meal coming out on time, just for you to close it out to an account. Do more for the employees. Doubletree was a smaller hotel and had bonus, rewards and free trips for each employee but with Marriott you had to win it in a drawing

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk  in  Charlotte, NC
    Former Employee - Front Desk Clerk in Charlotte, NC

    I worked at Marriott full-time for more than a year

    Pros

    Career growth, salary ok, friendly co-workers

    Cons

    Long hours, no consecutive days off

    Advice to ManagementAdvice

    Should be more friendly with staff

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The supervisors suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Marriott full-time

    Pros

    Getting hook ups to almost any type of event in the city.

    Cons

    The management sucks. The asst general manager is the only one who actually deserves her job.

    Advice to ManagementAdvice

    The gm should figure out a way to provide free breakfast, coffee, and parking so that the guests are happy versus blaming her staff. Also she should stop hiring friends and hire people who are actually able to lead a team in a positive, firm, and fair manner.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Not a lot of autonomy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager  in  Charlotte, NC
    Former Employee - Operations Manager in Charlotte, NC

    I worked at Marriott full-time for more than a year

    Pros

    Management title and Decent pay

    Cons

    Didn't feel like a manager. Long hours

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    I am a lead cook and it is a fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cook  in  Charlotte, NC
    Current Employee - Lead Cook in Charlotte, NC

    I have been working at Marriott full-time for more than a year

    Pros

    Create and design foods, benefits,

    Cons

    Raises not based on performance, you get a raise when everyone else gets a raise based on the going rate. Things get brushed under the rug, people have no drive to do the best they can.

    Advice to ManagementAdvice

    Do more to make associates enjoy working there

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It is a great place to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Marriott

    Pros

    It's nice atmosphere, great people to work with, it is very easy to move up after being there for six months or longer. Great management, especially in the restaurants(there are three).

    Cons

    It is like high school sometimes, with the amount of drama that goes on but that goes with most businesses.

    Recommends
    No opinion of CEO
  8. 1 person found this helpful  

    goog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Belman  in  Charlotte, NC
    Current Employee - Belman in Charlotte, NC

    I have been working at Marriott

    Pros

    good benefits, 401 k, tuition reimbursement , free lunch, good team environment, always posibillity for growth and study , managers consider your requested dates very well

    Cons

    you have to work in holidays , weekends when it's requires, you don't have a stable schedule, it's always rotated,

    Advice to ManagementAdvice

    to listen to the employees , give to employees a chance to take decision themselves , think a litle bit more about your emploees

    Recommends
    Approves of CEO
  9.  

    Night Audit Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Night Auditor  in  Charlotte, NC
    Current Employee - Night Auditor in Charlotte, NC

    I have been working at Marriott

    Pros

    The opportunites for advancement in the company.

    Cons

    The pay is very low for the work put in

    Advice to ManagementAdvice

    be more open door

    Approves of CEO
  10.  

    Improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Line Cook  in  Charlotte, NC
    Current Employee - Line Cook in Charlotte, NC

    I have been working at Marriott

    Pros

    One can acquire excellent benefits.

    Cons

    The long hours are crucial. Also, the employees do most of the work. Plus, it is difficult to get a transfer.

    Advice to ManagementAdvice

    Managers should work more alongside with their employees than in meetings.

    Doesn't Recommend
    Approves of CEO

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