Marriott Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 356 ratings Employees are "Satisfied" |
CEO Rating
Based on 235 ratings
Chairman and CEO |
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Pros
Marriott offers a wonderful benefits package and advancement opportunities. The clientele is good with loyal Marriott Reward members. Marriott offers stability.
Cons
Downsides of working at Marriott is that there is more accountability working for corporate. The demands are greater than working for a franchise.
Advice to Senior Management
The training program is sufficient and the managers are very fair with the employees. Everyone works together as a team.
Pros
Friends and Family Discounts, Associate Discounts, meeting interesting people
Cons
Pay isn't as high as I would like it to be.
Pros
Great discounts on hotels
If you need money, very flexible, great hours
Worked downtown, met many people
Great Assistant General Manager
Cons
hotel discount not available on holiday weekends
every hotel is different, corporate marriots have their own rules and pay, independent marriots have their own rules and pay
Advice to Senior Management
Management needs to be more organized, all marriots whether independent owned or corporate owned should have the same pay, there should be know reason your hourly based pay should ever go down, when moving to another hotel
Pros
The hotel discounts for all members of the staff is one of the best perks of working for Marriott. The job itself, wasn't bad, and they do allow for you to stay and move up. I worked at a franchise location, so I'm sure it really varies a lot by property.
Cons
It probably really varies by property, but at our specific property, the management was new and at times, we knew more about the system than they did and how to interact with the guests, but were never given the credit. I knew it was a temporary position though so it didn't bother me as much as other people who were making it into a career.
Advice to Senior Management
Acknowledge staff who are going above and beyond in their work. If someone is excelling, do not just make short comments here and there, and then take advantage of it, but actually do something so they want to stay!
Pros
Benefitts (Health insurance and room discounts)
Cons
Red-tape, lack of communication, bad leadership
Pros
There is a great culture in the Marriott organization. Good benefits as well and alot of good perks like discounted hotel rooms.
Cons
Some people are hourly employees that do not take the job seriously. Front desk positions rarely have room to move up unless you are going into management.
Advice to Senior Management
Hire quality employees and take part in their training. Sometimes upper management does not seem in tune with the hourly employees that are the face of the hotel.
Pros
Excellent location training
Strong ideals and values
Great coworkers who look out for your well-being and success.
Opportunities for growth
Cons
Busy 24/7 atmosphere in hospitality business.
Variable scheduling (due to nature of business) makes it so your schedule is different from week to week. Fine as a single person, but not so much if you're married.
Pros
Management is well-known. It is the biggest convention center in the city. The senior management are taking care of young interns and willing to provide chances to switch to same level different positions. Free meal, shuttle bus are provided. Employees could have lockers and take shower before or after work. Nice uniforms.
Cons
Really low payment to college graduates and entry-level positions. Far away from downtown, although free employee shuttle bus is provided, still takes an hour and half to get back to the city.
Advice to Senior Management
Start campus recruitment tour and provide more internship position to college students. Improve the benefits to full-time employees.
Pros
Great benefits. Management is great to work for.
Cons
At my brand, there is no room to move up as a cook. I'm there already.
Pros
Great benefits; excellent support and opportunity for advancement; the most comprehensive program for continuing education I have ever been offered; including free online opportunities.
Cons
Flex schedule somewhat demanding, especially where family is concerned; very few weekends available to spend with family.
Advice to Senior Management
Keep communication open with all employees.



