Marriott Reviews

Pros

postiion is great for interacting with guest on a daily basis.
good position for expanding communication skills weather verbal or non verbally
opportunity to work Independently to gain the experiences of managerial skills

Cons

lack of communication between management and staff
unfairness in the work place
minimum of wage increase given to all employees

Advice to Senior Management

improve moral of the company

Pros

Great people. Good pay. love it.

Cons

Long hours. Not notrmal schedual.

Advice to Senior Management

Training. It seems to lack in some areas.

Pros

Easy to move from one hotel to another within the company. With many of the locations in the US being corporate ran the transfer ability is simple and for managers they even pay for the moves up to $4000 in some cases and more for longer range moves.

Cons

Hiring process seems to be a little skewed at times. There used to be a birage of interviews to go through and now if someone likes an applicant it only takes a nod from the general manager to push that candidate through. With the general manager not being fully aware of the persons qualifications, it can be a detriment to establishment when they are waived through the process.

Advice to Senior Management

Get out of your comfort zones. Hire people from outside of your immediate circles. Many managers don't want to take the time to train new managers. So, when a position comes available a manager tends to put a call out to their friends to apply and if they do apply it is almost automatic as to who will get the position. Get back to basics.

Pros

*Easy to advance in the company
*Fabulous education and training
*Good "Empowerment" policy
*Strong relationships between management and hourly staff

Cons

*Often a lot of hours
*Work holidays
*Pays very little (usually makes up for it in benefits)

Advice to Senior Management

Show more interest in hourly staff- express concern for their career goals and help them advance, if possible

Pros

Huge network of hotels gives room to move around and be promoted
Management is usually understanding and respectful
Fun and young front desk staff
Employee hotel discount is nice
Time at work goes by quickly because you are always busy

Cons

LOW pay (barely above minimum wage) - makes it easy to burn out
Training system has some flaws
Dealing with some RUDE, pushy, unrealistic people - you have to learn to not take complaints personally
The hours are hard to get used to, transitioning between early mornings and late nights
Working on holidays

Advice to Senior Management

Please find a way to pay the front desk staff a higher wage. Hire quality people who are great at the job, and the extra money you pay them would be well worth it. Don't hire idiots.

Pros

I like that all employees are able to get discounts at marriotts worldwide. I was a hotel management major so i learned alot while i was there

Cons

When i first started we received quarterly bonuses. That has sense gone. They cut hours depending on where you work.

Advice to Senior Management

n/a

Pros

. Flexibility
. Benefits
. Consistency
. Good leadership

Cons

. Work on holidays
. Conservative company
. Not up-to-date with technology trends

Advice to Senior Management

. Need better teamwork/integration between certain departments in hotel

Pros

Culture is service focused and it reflects the people working at the property level. Most of the employees (called "associates") are emotionally vested.

Cons

Ownership drives many decisions - not Marriott management - which unfortunately can leave to short sightedness.

Advice to Senior Management

N/A

Pros

Different every day and a fast work day.

Cons

Easy to replace and underpaid

Advice to Senior Management

They should spend moer time training employees than looking for replacements after good employees quit.

Pros

pay, opportunities, known brand, crosstraining. schedule

Cons

no development opportunities in my city

Advice to Senior Management

n/a