Marriott Reviews

Pros

Room to grow within the company.
Employee driven company.
The ability to have a great Work/Life Balance.
Support of management team when working on any issue.
Great moral within my group that is created by flexibility and given the tools to do our jobs.

Cons

Not a lot of choices in Health Care providers.
Outsourcing of jobs has created a very "generic" feel in dealing with Human Resources.
Providing Comp time instead of overtime for hours worked over 40.

Advice to Senior Management

Continue to look out for your strongest employees and help them to grow within the company. Bring on consultants after 6 months to permanent employee status, they have earned it. Continue to engage your employees for ways to keep improving the moral.

Pros

Good hours. For the most part they'd allow time off when needed. Holiday party that, despite being during work hours on work property, was pretty fun. Turkeys for the holidays was pretty nice.

Cons

Work long hours for little pay. Managers sit on their butts all day (or take naps in guest rooms during business hours, to which the housekeepers have to clean AGAIN). Hiring buddies takes precedence over advancing employees with seniority. Advancing family members to higher management positions, while competent employees who've worked there longer and harder are passed over. If you're not buddy-buddy with higher management, you won't go anywhere in the company.

Advice to Senior Management

Get off your butt and help once in a while. Realize your housekeepers bust their butts, making piddle amount each week while they do twice the amount of work you do, and you get paid more. The saying, "Fat Cat Lives on Top," is supposed to be a saying, not a way of life.

Pros

good opportunity for those who seek minimum experience in the working industry. has great benefits for employees, and somewhat of a notion for advancement on some Marriott properties

Cons

The upper management treat the employees like the don't exist, like they do not matter, and like they are ONLY hourly employees. They hire managers with no experience, so the structure is completely bad from the top to the bottom

Advice to Senior Management

The leadership is provided by people who are inexperienced and have no idea how to run a business. Hire quality people, who are qualified to complete a job rather than someone who can satisfactory can complete the job. experience should be required for necessary positions.

Pros

Location is usually not overwhelmingly busy all the time.
You get a discount to stay in any Marriott Hotel, usually 35+tax at most locations

Cons

The lowest pay you can get compared to other front desk positions in other locations
No overtime pay, even though mgmt expect you to work extra hours
Owner and management expect you to go above and beyond w/o any recognition or reward
Mgmt expect you to preform other duties than what you got hired for w/o extra pay b/c they are under staffed
Location is surrounded by Junk Yards

Advice to Senior Management

treat your employees better. pay overtime for workers who deserve it .when you make last minute schedule changes, inform the employee about the changes and don't be surprised if they don't show up to work when you don't let them know about the schedule change. Improve communication between employees

Pros

Full-time hours...
Decent benefits
Paid sick days
Employee room discounts great
Co-workers are wonderful to work with
Attempts of management to raise moral and make it fun appreciated...

Cons

Low pay for the amount of responsibility required, two tiered staff the upper management and the others...would comment further but will not use profanity, the rules are always changing I feel to suit which ever manager you happen to speak with, lack of respect from management to staff, I am a long time employee of 5 plus years, the daily JUNK mail that we receive in our mail box is not very green or socially responsible, pep talk prior to the yearly employee survey is laughable..very shallow, feel that management needs to be refreshed to improve employee moral, any large corporation that I have been involved in replaces management to keep the positive image of the corporation. Our management team is very stale and needs new faces to improve the overall company image, and experience

Advice to Senior Management

Leadership at our centre needs to be refreshed, new ideas, new faces, management doesn't listen they lie to staff, not a very good employee relations

Pros

Everyone strives to deliver the best guest experience
Ability to grow your career through personal development and promotions if you want to move
Service to communities in which we do business
Great business ethic and philosphy: take good care of your associates, because they take care of the guests, and the guests come back. Leaders run their hotels by this credo.
Hard working senior leaders that walk the walk.

Cons

You may need to move to take advantage of promotional opportunities - this can be a pro or a con!
During these economic times, there have been reduced hours for hourly staff and lay offs for management.

Pros

Good benefits. Good work-life balance. You got out what you put in...if you network well and follow up on leads and don't expect clients to come to you, you can do very well.

Cons

Senior management needs to take a more active interest in smaller divisions. A lot of wool being pulled over the eyes of corporate.

Advice to Senior Management

Do reviews to check the morale of your team. You have a behavioral assessment, don't just use it to hire...use it to help your managers better understand their teams and work together.

Pros

Advancement opportunities, training, development, and benefits

Cons

Life consuming, some managers and directo

Pros

The Employee benefits were generally good. Hotel rooms from $35-$69 at the employee rate and free food constantly.

Cons

Too much responsibility, little pay. Management and superiors do least amount of work possible.

Advice to Senior Management

Management on the individual hotel needs be supervised heavily. The company as a whole is great, but on the personal level management could be a bit big-headed.

Pros

- Decent Pay
- Good Benefits
- Fun People to work with
- A lot of growth Potential
- Solid Company
- Job Security

Cons

- Entitled Guests
- Incompetent Managers
- Very Profit Driven
- Low Hours for non-management
- Segregation inside the hotels
- No Cooperation between departments
- Select service brands seen as inferior internally

Advice to Senior Management

Allow your staff to control their own destiny a little more. Don't focus so much on your hours but on what is needed to satisfy the guests that are in the hotel. Full time employees should get their 40 hours. Other than that keep up the good work...