Marriott Reviews

Pros

The Employee benefits were generally good. Hotel rooms from $35-$69 at the employee rate and free food constantly.

Cons

Too much responsibility, little pay. Management and superiors do least amount of work possible.

Advice to Senior Management

Management on the individual hotel needs be supervised heavily. The company as a whole is great, but on the personal level management could be a bit big-headed.

Pros

Wonderful corporate culture, I love the people I work with and for.

Cons

There was a pay freeze

Advice to Senior Management

non to speak of

Pros

Benny's are great, abilaity to move up is great, and management respects the employees.

Cons

Long days, sometimes over 9-10 hours per day.

Pros

Good environment, good people to work with, good management.

Cons

not good pay, raise is a joke.

Advice to Senior Management

Some manager do not listen but some of them does, but that happen in most companies.

Pros

Great Brand, Great Resources, Great Opportunity and Great Variety

Cons

Franchise properties do not follow all Marriott Standards
Management at this location is lacking
Advancement opportunities are limited at this location.

Advice to Senior Management

Stay up to date with all the training. Make the Marriott Global Source your focus.

Pros

They provide Air Conditioned work environment

Cons

The hours are poor. You work with rude customers all day. The pay is poor. Management isn't helpful

Advice to Senior Management

Get to work on the weekends when we really need the help

Pros

the compensation for my position is decent but this is not the case for other postitions.

Cons

there is a general disrespect that comes from senior management. The staff areas of the hotel are dirty and unsafe. the elevators we are required to take are consistently breaking down and leaving employees stuck inside.

Advice to Senior Management

treat all employees with more respect and instead of going through the motions of showing you care, try genuinely caring about the people who make your hotel run.

Pros

pay is very good and so are the benefits

Cons

management has no respect for you, are vey dishonest, unprofessional, and very sloppy.

Pros

hotel discount is very nice

Cons

promotion opportunity is limited; people have to apply to the position in order to get to the next level

Pros

The job makes you use customer service and sales techniques to attain your daily quotas
Script is flexible so you can personalize it the way you want
The adherence policy is extremely liberal
Benefits are phenomenal

Cons

Business attire to work in a call center
Very few distractions to break the tedium
Cranky callers and no empowerment to fix issues

Advice to Senior Management

Toughen up the adherence policy and get rid of agents who cannot speak with enhanced verbiage