Marriott Reviews
Updated Feb 13, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 357 ratings Employees are "Satisfied" |
CEO Rating
Based on 238 ratings
Chairman and CEO |
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Pros
There are many opportunities for advancement and also many locations that you can transfer to and work at. Most upper level management is willing to help you move up.
Cons
While there is always room for advancement it is sometimes harder to move up.
Pros
stability, respect, money, a good future (if you live in the north states)
Cons
In a transfer south states (FL, NC, SC) your salaries and benefits will disappear in a blink of an eye.
Salaries in the south states are miserable but company charge the same for the services to guests
Pros
Good benifits
Great Discounts/holiday discounts
Cons
Poorly trained Managers and Execs
To be promoted you have to be best friends with upper management
Managers dont really care about employee success or growth
Advice to Senior Management
Mr. Marriott say to make your customers happy you gotta treat your employees good...Well start doing that!
Pros
Marriott has wonderful benefits, as well as wonderful room for advancement. They have very competitive salary bases and they offer a great work environment.
Cons
There was a lot of competition for positions and it was a very political network. Those were the biggest cons.
Advice to Senior Management
It is a great company to work for. Although the opportunities for management are few and far between, if you lucky enough to find an opportunity, I would suggest taking it. You will not regret it.
Pros
Discount on rooms are really good
Cons
9.00 a hour to run the whole hotel after managment leaves at 5
no training
not able to communicate with managment
no lunch brake
standing for 9 hours no brake or chairs
Advice to Senior Management
hire some people who actually like working with other people and not so snobby
Pros
the pay is good for the amount of hours, and the level of work
Cons
the attitudes are bad, and the employees are all fed up
Advice to Senior Management
start helping, and stop watching
Pros
Great benefits and opportunity for advancement within Marriott International. Marriott International is a terrific company to work for provided local management is in keeping with the "Spirit" and "Ideals" of the company with respect to employee relations.
Cons
Experience at this particular Marriott was exasperating. Local management would often balance the budget on the backs of the night audit staff. Often only one night auditor for hotel with 325 rooms and no night supervisor.
Recent change to pay everyone the same in a local area for the same job with only adjustments based on length of time in the job. No longer any acknowledgement excellence and personal achievement.
Advice to Senior Management
In additional to annual survey of employee satisfaction, I would recommend that the corporate would conduct telephone interviews with randomly selected employees with their identities remaining anonymous and not divulged to local hotel management. This would give the corporate offices a good idea if the experience of employees corresponds to employee survey results and what action may be required to improve local employee relations. Based on my experience many employees are not candid on the surveys even though the results are blind and not attributed to a particular employee, because of fear of local management response to negative rating of their experience.
Pros
Chance to make tips and meet people.
Cons
Incompetent management and lack of employee recognition.
Advice to Senior Management
Try harder.
Pros
tips as a bellman
coworker were nice
hotel discounts was good
Cons
no room for advancement
promotions were not fair
Pros
The benefits package is wonderful. The benefits website makes it very easy to access pay checks, 401k information, information about job postings, etc.
Cons
You have to work a minimum of 50 hours a week in management and most of the time it will be 55-60. In order to apply for a management position you have to take their management training program (which lasts almost a year and you can't start until you have been there a year) and then are still not guaranteed a management position. When you have already graduated college, this program is pointless because college will teach you more than this program ever will. Pay is awful and you will be worked so much you will not have a social life.
Advice to Senior Management
Take away the minimum of 50 hours a week rule so your employees can have a life outside work.



