Marriott Reviews

Updated April 16, 2015
13 reviews filtered by
  • Detroit, MI
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
2 Ratings

Pros
  • Marriott really focuses on a good work-life balance (in 39 reviews)

  • Great benefits a lot of recondition programs (in 80 reviews)

Cons
  • Work/life balance can be hard with certain jobs (in 50 reviews)

  • Long hours when the hotel is busy (in 79 reviews)

More Pros and Cons

13 Employee Reviews

Sort: Popular Rating Date
  1. housekeeping & I loved working there courtyard by Marriott

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Detroit, MI
    Former Employee - Housekeeper in Detroit, MI

    I worked at Marriott full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hours are very flexible and great hour

    Cons

    The mandatory working on holidays


  2. Asst. Housekeeping Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Housekeeping Manager in Detroit, MI
    Former Employee - Assistant Housekeeping Manager in Detroit, MI

    I worked at Marriott full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the work making sure the customers were happy and if they were not I found a solution to make them happy.

    Cons

    Didn't celebrate the employees enough.

    Advice to Management

    Take the time to get to know your employees and celebrate them more.

    1 tip post there names for all to see and put a happy face and thank you from management to the associate thanks for all you do.


  3. im the best candidate for this i have highly recommendation in housekeeping and some

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Housekeeper in Detroit, MI
    Former Freelancer - Housekeeper in Detroit, MI

    I worked at Marriott

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Because i believe Marriott has A1Services

    Cons

    I have no down falls period


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  5. RN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Detroit, MI
    Former Employee - RN Case Manager in Detroit, MI

    I worked at Marriott full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful caring co. to work for

    Cons

    Layoff all of in hotel nurses

    Advice to Management

    Bring nurse back on part time


  6. Great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Server in Detroit, MI
    Former Contractor - Server in Detroit, MI

    I worked at Marriott as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, friends and family discounts on hotel rooms, money was good, and enjoyed having happy customers on vacation (usually).

    Cons

    Very corporate, no visible tattoos or piercings. Unflattering uniforms for food service workers.


  7. Marriott detroit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Detroit, MI
    Current Employee - Cook in Detroit, MI

    I have been working at Marriott full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The money and that's it

    Cons

    Horrible management will stab you in the back if you're not in they're click


  8. My experience at Marriott has been good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Detroit, MI
    Current Employee - Front Desk Agent in Detroit, MI

    I have been working at Marriott full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people are great, and the company provides decent benefits. And the discounts are awesome. Some of the guests are cool to meet.

    Cons

    It's hospitality so the hours are awful. You start either too early in the morning or end too late at night, and you never get weekends or holidays off. A lot of guests are very demanding and abusive to staff.

    Advice to Management

    The philosophy of Marriott is putting employes first. More can be done for employees to make this promise a reality.


  9. At Your Service

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - At Your Service in Detroit, MI
    Former Employee - At Your Service in Detroit, MI

    I worked at Marriott full-time (More than 8 years)

    Pros

    I enjoyed the job of interacting with our guest to service their needs. I was provided with all the tools I needed to do a great job . I also was rewarded by the company as well as the guest with a warm smile and thank-you or a service award

    Cons

    Dealing with large groups were sometimes trying because of their demands, but as a team member knew it was worth it

    Advice to Management

    Always keep your associates in mind when you make changes in management


  10. review job finance-accounting position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Service in Detroit, MI
    Current Employee - Room Service in Detroit, MI

    I have been working at Marriott full-time (More than 10 years)

    Pros

    exellent company, exellent culture, good values

    Cons

    I do have no cons

    Advice to Management

    none


  11. Marriott as a company is great, but the pay is not.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Detroit, MI
    Current Employee - Front Desk Associate in Detroit, MI

    I have been working at Marriott

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Huge network of hotels gives room to move around and be promoted
    Management is usually understanding and respectful
    Fun and young front desk staff
    Employee hotel discount is nice
    Time at work goes by quickly because you are always busy

    Cons

    LOW pay (barely above minimum wage) - makes it easy to burn out
    Training system has some flaws
    Dealing with some RUDE, pushy, unrealistic people - you have to learn to not take complaints personally
    The hours are hard to get used to, transitioning between early mornings and late nights
    Working on holidays

    Advice to Management

    Please find a way to pay the front desk staff a higher wage. Hire quality people who are great at the job, and the extra money you pay them would be well worth it. Don't hire idiots.



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