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Marriott Reviews in Lincolnshire, IL

Updated May 13, 2014
Updated May 13, 2014
1,253 Reviews

3.7
1,253 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
411 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate  in  Lincolnshire, IL
    Former Employee - Front Desk Associate in Lincolnshire, IL

    Pros

    Working with other helpful associated!

    Cons

    Nothing really! Marriott franchise is known for problem solving not only with customers but also with their associates

    Advice to ManagementAdvice

    Everyone's great

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for but local management can make or break a person's experience of working for Marriott.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Night Auditor  in  Lincolnshire, IL
    Former Employee - Night Auditor in Lincolnshire, IL

    Pros

    Great benefits and opportunity for advancement within Marriott International. Marriott International is a terrific company to work for provided local management is in keeping with the "Spirit" and "Ideals" of the company with respect to employee relations.

    Cons

    Experience at this particular Marriott was exasperating. Local management would often balance the budget on the backs of the night audit staff. Often only one night auditor for hotel with 325 rooms and no night supervisor.

    Recent change to pay everyone the same in a local area for the same job with only adjustments based on length of time in the job. No longer any acknowledgement excellence and personal achievement.

    Advice to ManagementAdvice

    In additional to annual survey of employee satisfaction, I would recommend that the corporate would conduct telephone interviews with randomly selected employees with their identities remaining anonymous and not divulged to local hotel management. This would give the corporate offices a good idea if the experience of employees corresponds to employee survey results and what action may be required to improve local employee relations. Based on my experience many employees are not candid on the surveys even though the results are blind and not attributed to a particular employee, because of fear of local management response to negative rating of their experience.

    Approves of CEO

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