Marriott Reviews in Miami-Fort Lauderdale, FL

Updated July 2, 2014
Updated July 2, 2014
1,266 Reviews

3.7
1,266 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
415 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    wRTt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Miami, FL
    Current Employee - Intern in Miami, FL

    I have been working at Marriott full-time for less than a year

    Pros

    goog, comfortable, nice ambiance, good managers

    Cons

    the compensation is a little low

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Marriott Courtyard is a great place to work is fast paced and the employees there are very respectful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PBX Operator  in  Miami, FL
    Current Employee - PBX Operator in Miami, FL

    I have been working at Marriott full-time for more than 5 years

    Pros

    Great environment to work and teamwork, always greeting customer with a smile when you need a hand

    Cons

    I can say is that is better than the previous hotel i was working for.

    Advice to ManagementAdvice

    helpful at all time when you need a hand and make sure everything is going in the right order in the hotel

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It's great but will look for a better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Manager  in  Fort Lauderdale, FL
    Current Employee - Front Desk Manager in Fort Lauderdale, FL

    I have been working at Marriott full-time for more than 8 years

    Pros

    fun to work, interesting, atmosphere, diverse

    Cons

    don't pay enough, anyone with any education can go in,

    Advice to ManagementAdvice

    pay

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Depends on the Property

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager  in  Boca Raton, FL
    Former Employee - Assistant General Manager in Boca Raton, FL

    I worked at Marriott full-time for more than 8 years

    Pros

    Hotel discounts, guest interactions, 401(K) basically a decent benefits package in an attempt to make up for lacking salary.

    Cons

    Salary, Management does not listen, work life balance does not exist

    Advice to ManagementAdvice

    Try paying your heart of the house employees higher salaries. They work the hardest!!!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great training, not so great opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge Lounge Attendant  in  Miami, FL
    Former Employee - Concierge Lounge Attendant in Miami, FL

    I worked at Marriott full-time for less than a year

    Pros

    Excellent training programs. Marriott is very serious about training employees in customer service and technical training. I loved working for Marriott and I hope I can go back one day, probably to a different hotel. However, they really try to take care of their employees with their benefits (e.i., insurance, PTO, discounts).

    Cons

    Franchise owned... is that enough? Managers did not care to promote from within. This minimized the amount of growth possible for ambitious employees. It was the reason I quit and decided to find other positions in hotels more suited towards my goals. I believe not all Marriott hotels are the same, in terms of furthering opportunities.

    Avg/Below avg compensation.

    I was also bullied by some other employees. We required teamwork, and sometimes they did not want to do their part. They felt it was necessary to make me feel inadequate when I made my supervisor aware of this issue. I had no choice, my job depended upon their cooperation. At first I brushed it off, but it got to a point where I felt uncomfortable around those employees. This did not affect my decision to quit because I mostly worked alone. However, I did feel relieved after putting in my two-weeks notice knowing I would not have to deal with them much longer.

    Advice to ManagementAdvice

    Show more appreciation towards your good employees. Recognize potential. Fire the bullies. No one wants to feel uncomfortable at work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It was the coming of age of my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Manager  in  West Palm Beach, FL
    Former Employee - Food and Beverage Manager in West Palm Beach, FL

    I worked at Marriott full-time for more than 3 years

    Pros

    It is an inclusive work place.

    Cons

    It is hard to move into management.

    Advice to ManagementAdvice

    Be more diverse.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Marriott is a good place to work as long as you never get too close to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coffee Attendant  in  Fort Lauderdale, FL
    Current Employee - Coffee Attendant in Fort Lauderdale, FL

    I have been working at Marriott full-time for more than a year

    Pros

    Lots of great coworkers, pays weekly

    Cons

    Management team cares only about management team.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good hotel, but they seem to have a lot of turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Miami, FL
    Former Employee - Manager in Miami, FL

    I worked at Marriott full-time for less than a year

    Pros

    Good benefits, hotel and restaurant discounts.

    Cons

    Expensive parking in downtown Miami.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    Definitely one of the worst employers that I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPA Concierge  in  Miami Beach, FL
    Former Employee - SPA Concierge in Miami Beach, FL

    I worked at Marriott part-time for more than a year

    Pros

    World-wide hotel benefits. Room for growth- as long as they like you.

    Cons

    HR was not confidential. Hotel HR would tell everything said in confidence to manager. Regional HR also protected management that was maltreating and harassing employees.

    Advice to ManagementAdvice

    The charade that a no retaliation policy exists is absurd. If you represent it- do it for your employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Miami, FL
    Current Employee - Sales Manager in Miami, FL

    I have been working at Marriott full-time for more than a year

    Pros

    You get to work with the best people in the industry. I'm optimistic about the outlook for this company.

    Cons

    Only con is Work life balance.

    Recommends
    Positive Outlook

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