Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews in Miami-Fort Lauderdale, FL

Updated November 2, 2014
Updated November 2, 2014
1,449 Reviews
3.7
1,449 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
496 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

30 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work and to make a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Manager in Miami, FL
    Current Employee - Guest Services Manager in Miami, FL

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Great work life balance, perks and great benefits for employees.

    Cons

    Could do better to train and retain employees

    Advice to ManagementAdvice

    Take care of your employees and they will perform better

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Depending on what Marriott Hotel you're working for, they are all different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Miami, FL
    Former Employee - Administrative Assistant in Miami, FL

    I worked at Marriott full-time (more than 3 years)

    Pros

    Supplying food to the employees.

    Cons

    Depending on what department you work in and who your supervisior is makes the difference.

    Advice to ManagementAdvice

    Don't give someone a position only because they have a college degree. Make sure they have the experience and being able to encourage the team

    No opinion of CEO
  3.  

    wRTt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Miami, FL
    Current Employee - Intern in Miami, FL

    I have been working at Marriott full-time (less than an year)

    Pros

    goog, comfortable, nice ambiance, good managers

    Cons

    the compensation is a little low

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Marriott Courtyard is a great place to work is fast paced and the employees there are very respectful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PBX Operator in Miami, FL
    Current Employee - PBX Operator in Miami, FL

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Great environment to work and teamwork, always greeting customer with a smile when you need a hand

    Cons

    I can say is that is better than the previous hotel i was working for.

    Advice to ManagementAdvice

    helpful at all time when you need a hand and make sure everything is going in the right order in the hotel

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It's great but will look for a better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Manager in Fort Lauderdale, FL
    Current Employee - Front Desk Manager in Fort Lauderdale, FL

    I have been working at Marriott full-time (more than 8 years)

    Pros

    fun to work, interesting, atmosphere, diverse

    Cons

    don't pay enough, anyone with any education can go in,

    Advice to ManagementAdvice

    pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Depends on the Property

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Boca Raton, FL
    Former Employee - Assistant General Manager in Boca Raton, FL

    I worked at Marriott full-time (more than 8 years)

    Pros

    Hotel discounts, guest interactions, 401(K) basically a decent benefits package in an attempt to make up for lacking salary.

    Cons

    Salary, Management does not listen, work life balance does not exist

    Advice to ManagementAdvice

    Try paying your heart of the house employees higher salaries. They work the hardest!!!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great training, not so great opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge Lounge Attendant in Miami, FL
    Former Employee - Concierge Lounge Attendant in Miami, FL

    I worked at Marriott full-time (less than an year)

    Pros

    Excellent training programs. Marriott is very serious about training employees in customer service and technical training. I loved working for Marriott and I hope I can go back one day, probably to a different hotel. However, they really try to take care of their employees with their benefits (e.i., insurance, PTO, discounts).

    Cons

    Franchise owned... is that enough? Managers did not care to promote from within. This minimized the amount of growth possible for ambitious employees. It was the reason I quit and decided to find other positions in hotels more suited towards my goals. I believe not all Marriott hotels are the same, in terms of furthering opportunities.

    Avg/Below avg compensation.

    I was also bullied by some other employees. We required teamwork, and sometimes they did not want to do their part. They felt it was necessary to make me feel inadequate when I made my supervisor aware of this issue. I had no choice, my job depended upon their cooperation. At first I brushed it off, but it got to a point where I felt uncomfortable around those employees. This did not affect my decision to quit because I mostly worked alone. However, I did feel relieved after putting in my two-weeks notice knowing I would not have to deal with them much longer.

    Advice to ManagementAdvice

    Show more appreciation towards your good employees. Recognize potential. Fire the bullies. No one wants to feel uncomfortable at work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was the coming of age of my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Manager in West Palm Beach, FL
    Former Employee - Food and Beverage Manager in West Palm Beach, FL

    I worked at Marriott full-time (more than 3 years)

    Pros

    It is an inclusive work place.

    Cons

    It is hard to move into management.

    Advice to ManagementAdvice

    Be more diverse.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Marriott is a good place to work as long as you never get too close to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coffee Attendant in Fort Lauderdale, FL
    Current Employee - Coffee Attendant in Fort Lauderdale, FL

    I have been working at Marriott full-time (more than an year)

    Pros

    Lots of great coworkers, pays weekly

    Cons

    Management team cares only about management team.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good hotel, but they seem to have a lot of turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Miami, FL
    Former Employee - Manager in Miami, FL

    I worked at Marriott full-time (less than an year)

    Pros

    Good benefits, hotel and restaurant discounts.

    Cons

    Expensive parking in downtown Miami.

    Recommends
    Neutral Outlook

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