Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews in Orlando, FL

Updated November 5, 2014
Updated November 5, 2014
1,418 Reviews
3.7
1,418 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
490 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Amazing Company that knows how to take care of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Coordinator in Orlando, FL
    Former Employee - Sales Coordinator in Orlando, FL

    I worked at Marriott full-time (more than 3 years)

    Pros

    Room Rates, Employee appreciation week, Flexible hours, Beautiful Resort

    Cons

    No growth, low pay, disconnection between employees and managers. Very few make it up to management.

    Advice to ManagementAdvice

    Create positions that allow hourly employees qualify to become managers

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Supervisor in Orlando, FL
    Former Employee - Restaurant Supervisor in Orlando, FL

    I worked at Marriott full-time (more than an year)

    Pros

    recognition, promotion opportunities, perks and good people. I find that Marriott truly takes care of their employees. They like to promote from within and offer many things in their large hotels that are nice (cafeterias, lockers and even dry cleaning). The compensation and job atmosphere is great in my opinion.

    Cons

    There are not many cons but I guess the long hours could be one. It really just ends up becoming a balancing act at times between debating whether the long h9urs is worth all of the overtime hours (more money) you get. I have always found that it is worth it.

    Advice to ManagementAdvice

    Continue to promote from within and always strive to recognize even the little achievements that your staff makes.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Wonderful experience. A great employer to learn about customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - At Your Service Agent in Orlando, FL
    Former Employee - At Your Service Agent in Orlando, FL

    I worked at Marriott full-time (more than 3 years)

    Pros

    Opportunity for growth, customer-focused company

    Cons

    hospitality hours (you're probably going to work holidays, nights and other times)

    Advice to ManagementAdvice

    Reward and promote those with potential quickly, otherwise you'll lose them.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not a very good at letting your personality come thru your work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL

    I have been working at Marriott full-time (more than an year)

    Pros

    Great benefits a lot of recondition programs.

    Cons

    Always changing presiders hard to follow the ever changing rules.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    JW Orlando Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Orlando, FL
    Former Employee - Lifeguard in Orlando, FL

    I worked at Marriott part-time (less than an year)

    Pros

    Great team, good training, kind of repetitive and basic but overall you go in knowing that you are ready.

    Cons

    None too many. The back of the house is kind of weird. The food in the cafeteria was pretty terrible too. I can't complain though, it was super cheap. Like $1 per meal.

    Advice to ManagementAdvice

    Allow employees to switch departments sooner, and ease up on the probationary period.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company, but like anything, it still needs work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Golf Professional in Orlando, FL
    Current Employee - Assistant Golf Professional in Orlando, FL

    I have been working at Marriott full-time (more than an year)

    Pros

    Great Benefits! Outside the golf industry, there are a variety of brands, locations, and job types to choose from (Hotel side).

    Cons

    Pay is probably level with the competition, but raises are not anything to brag about. Also, promotions don't seem to be tied to performance. Moving up requires moving out, and that's on you.

    Advice to ManagementAdvice

    Provide more guidance to potential management candidates. Tighten the disciplinary measures...7 times an employee can be more than 7 minutes late, and they still have a job?

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Awesome place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Orlando, FL
    Former Employee - Supervisor in Orlando, FL

    I worked at Marriott full-time (more than 5 years)

    Pros

    Great benefits, decent amount of pto. The discounted hotel stays alone make working there worth it. It's a great company with a great vision.

    Cons

    Lots of red tape to cut through to get something fixed/purchased. Working in the banquet department means working LOTS of extra hours, whether you like it or not, but most don't mind because of the $.

    Advice to ManagementAdvice

    Keep treating your employees well, it's a recipe for success.

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    I loved every part of Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Orlando, FL
    Former Employee - Front Desk Agent in Orlando, FL

    I worked at Marriott full-time (more than an year)

    Pros

    they have amazing benefits, the company cares about their employers, and they pride themselves in top notch service!

    Cons

    they don't have too many hotels in LA

    Advice to ManagementAdvice

    keep treating your employees great & the power of empowerment is extremely inspiring to do your very best every day

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Continued erosion of ethics in upper management at some properties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Management in Orlando, FL
    Former Employee - Event Management in Orlando, FL

    I worked at Marriott full-time (more than an year)

    Pros

    Beautiful hotel and great food

    Cons

    Upper management was complicit in breaking company policy and when caught; they threw lower management team members under the bus to save their own jobs.

    Advice to ManagementAdvice

    Perform a moral gut check on yourselves; stop playing with other people's lives. Live the culture and values you so proudly represent; walk your talk.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    An okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping Supervisor in Orlando, FL
    Current Employee - Housekeeping Supervisor in Orlando, FL

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Good benefits, overall good people to work with

    Cons

    No consistency in disciplining poor performers

    No opinion of CEO

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