Glassdoor is your free inside look at Marriott reviews and ratings — including employee satisfaction and approval rating for Marriott CEO Arne Sorenson. All 654 reviews posted anonymously by Marriott employees.
88% of the CEO
Arne Sorenson
Former Employee – worked at Marriott
Pros – Great leadership, career development opportunities, and great colleagues
Cons – Some rigid policies but that's okay
2013-05-18 15:23 PDT
Current Employee – been working at Marriott full-time for more than 3 years
Pros – Travel benefits and training are great. There are a lot of different Marriott brands to move to.
Cons – Benefits in the hotel industry are not great. You move from hotel to hotel for promotions and raises.
Yes, I would recommend this company to a friend
2013-05-15 11:14 PDT
Former Employee – worked at Marriott full-time for more than a year
Pros – training program, advancement, good people
Cons – lower pay, sometimes to "corporate"
Yes, I would recommend this company to a friend
2013-05-14 10:45 PDT
Former Employee – worked at Marriott full-time for more than 7 years
Pros – This is a great company to work for. They truly take care of their employees if you work hard. Lots of opportunities for upward movement and easy to transfer to other properties. Hotel room discount was awesome too.
Cons – I loved my work experience. There are not any cons that I can think of.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 12:46 PDT
Current Employee – been working at Marriott part-time for more than 7 years
Pros – Great discount. Hotels all around the world. Meet a lot of different people from all over.
Cons – You have to work weekends and holidays. Sometimes the discount doesn't apply everywhere.
Advice to Senior Management – Don't allow for the front desk to be short staffed.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-11 22:46 PDT
Current Employee – been working at Marriott full-time for more than 10 years
Pros – Collaborative environment. Many options. Work/life balance is excellent. The people there are too notch in personality and integrity. Same benefits as other enterprise sized corporations. You will want to stay and make a career here.
Cons – More difficult for women to be promoted.
Advice to Senior Management – Excellent place to work. I hope Marriott lives on forever.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-05 10:12 PDT
Former Employee – worked at Marriott full-time
Pros – Pro Employee, Open Door Policy, good career opportunity, good benefit package, 401K
Cons – No decision making opportunities in the field
Advice to Senior Management – Great opportunity to advance
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 07:26 PDT
Current Employee – been working at Marriott full-time for more than 10 years
Pros – Culture, comparable/competitive pay in the market, overall compensation (including bonuses, discounts, benefits, etc). If you're willing to move, you have a wealth of opportunities to learn new things. Job security in the global market.
Cons – In order to advance professionally, you have to be willing to move around. The shift work can be daunting (it is a 24x7 operation, afterall). HR issues aren't always handled quickly. Lots of franchise (non-Marriott) companies that manage the hotels aren't always up to par.
Advice to Senior Management – More timely communication.
More transparency.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 09:18 PDT
Current Employee – been working at Marriott full-time for more than 3 years
Pros – Good benefits and quality of life hours
Cons – Wage could be higher for hourly workers
Advice to Senior Management – Better communication and better follow up to employee issues
Yes, I would recommend this company to a friend
2013-05-06 09:42 PDT
Former Employee – worked at Marriott full-time for more than 3 years
Pros – Lots of recognition for a job well done, management has improved over the years.
Cons – Managment doesnt really listen to your sugestions. Underpaid in most departments, no bonuses. Sometimes there are under qualified supervisors.
Advice to Senior Management – Pay more attention to your employees. They have good ideas.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-05 10:03 PDT
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