Marriott Reviews

Updated October 31, 2014
Updated October 31, 2014
1,372 Reviews
3.7
1,372 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
468 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 35 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 79 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 48 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Franchised Hotels and Managed Hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time (more than 5 years)

    Pros

    Great benefits and located around the globe. I worked for franchised hotels, so I only had access to select Marriott benefits. The employee discounts on hotel rooms are awesome!

    Cons

    It is a 24/7 business so be prepared to work hard. But it is rewarding work that give out what you put into it.

    Advice to ManagementAdvice

    Love MGS, it is an awesome resource that brings the whole company together.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Love the company as a whole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Officer in Washington, DC
    Former Employee - Loss Prevention Officer in Washington, DC

    I worked at Marriott full-time (more than 3 years)

    Pros

    Great place good people pay is decent depending on where you live but very good company

    Cons

    Depends on the hotel your at management can be really good or really bad Marriott as a whole makes it hard for someone to give you a hard time but if your not on top of things it can go bad fast just know the associate handbook

    Advice to ManagementAdvice

    Good company for growth

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Excellent pay, and discounts,free lunch,benefits

    Cons

    Open 24hours and on the holidays

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server
    Current Employee - Banquet Server

    I have been working at Marriott part-time (more than 10 years)

    Pros

    High standards, leaders that care, competitive wages, great benefits and limitless opportunities for growth! Love it!

    Cons

    The fastest career growth may require transferring to another location

    Advice to ManagementAdvice

    Your focus on taking care of employees so they can take care of guests is the genius of Marriott. Don't ever lose sight of it!
    “If you take care of your people, your people will take care of your customers, and your business will take care of itself.” -JW Marriott

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Credit Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Supervisor in Columbia, SC
    Former Employee - Credit Supervisor in Columbia, SC

    I worked at Marriott full-time (more than 5 years)

    Pros

    I set my own day, knew what needed to be accomplished for the day and with all of the added interruptions that would
    always occur, I was satisfied at the end of the day, that I had done my best, and on to the next day.

    Cons

    I basically had to learn the job by the seat of my pants. Meaning, my former boss left for health reasons, and I filled in for her, and then took her position when she was not able to return. No "formal training, learned as I went, and I believe I did a good job.

    Advice to ManagementAdvice

    Management was good, don't get me wrong, but sometimes they do not see potential in a person that is right in front of them. I firmly believe, that age DOES make a difference, not experience.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Valet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet in Tallahassee, FL
    Current Employee - Valet in Tallahassee, FL

    I have been working at Marriott full-time (less than an year)

    Pros

    Easy tips. Can be fast pace. Good pay. Nice hotel. The work environment is very friendly and plenty places to move around to.

    Cons

    Overnight. Working overnight can be hard especially if you are doing it and going to school it can be difficult. Also you may come across rude guest.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Erlanger, KY
    Current Employee - Banquet Server in Erlanger, KY

    I have been working at Marriott part-time (more than an year)

    Pros

    Fun and friendly environment to work in. Very accommodating for school.

    Cons

    Hours may be inconsistent. It all depends on the how much business the hotel has at the time. Usually pretty slow during some of the winter months.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Relaxed and Boriing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Tampa, FL
    Current Employee - Line Cook in Tampa, FL

    I have been working at Marriott full-time (more than an year)

    Pros

    Decent hours, good benefits, easy work for someone from a higher standard kitchen.

    Cons

    pay is a bit low, promotions are less likely if you are not in the "managements circle". Coming from a higher end restaurant you can find that it is "boring" working there. Not so receptive to new ideas about mainstreaming processes.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Wonderful Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Supervisor in Orlando, FL
    Former Employee - Restaurant Supervisor in Orlando, FL

    I worked at Marriott full-time (more than an year)

    Pros

    recognition, promotion opportunities, perks and good people. I find that Marriott truly takes care of their employees. They like to promote from within and offer many things in their large hotels that are nice (cafeterias, lockers and even dry cleaning). The compensation and job atmosphere is great in my opinion.

    Cons

    There are not many cons but I guess the long hours could be one. It really just ends up becoming a balancing act at times between debating whether the long h9urs is worth all of the overtime hours (more money) you get. I have always found that it is worth it.

    Advice to ManagementAdvice

    Continue to promote from within and always strive to recognize even the little achievements that your staff makes.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assist Bell Captain in Boston, MA
    Former Employee - Assist Bell Captain in Boston, MA

    I worked at Marriott full-time (more than 5 years)

    Pros

    team pride great work environment
    benefits

    Cons

    management shuffle, new managers coming and going, not comfortable

    Advice to ManagementAdvice

    keep it up

    Recommends
    Positive Outlook
    Approves of CEO

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