Marriott

www.marriott.com

Marriott Reviews

Updated January 30, 2015
Updated January 30, 2015
1,530 Reviews
3.7
1,530 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
530 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Good leadership, and opportunity to learn and move up

    Cons

    poor Communication between other departments

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I have never worked for this company.

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Pros

    I believe that working here I will bring the hotel and customer great professionalism and satisfaction.

    Cons

    I honestly don't see any cons.

  3.  

    The Gateway to Hospitality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Miami, FL
    Former Employee - Operations Supervisor in Miami, FL

    I worked at Marriott full-time (more than a year)

    Pros

    Marriott is an International Hotel Company. This means that opportunities exist all over the world. It is a great first company to work for in the Hospitality Industry because it will connect you with people who have the experience and the knowledge to get you where you want to go.

    Cons

    The downside of hospitality is that the entry level employees can make minimum wage. Supervisors while paid hourly do a very difficult job for the amount of money they earn. Money is made in Management.

    Advice to ManagementAdvice

    My advice to upper management is to help each entry level employee explore the options of what their career can be. This can be in a variety of discussions that takes time and a caring attitude.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Marriott Hourly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Tucson, AZ
    Current Employee - Bartender in Tucson, AZ

    I have been working at Marriott full-time (more than a year)

    Pros

    Excellent optional benefits program, competitive pay in their fields

    Cons

    Very corporate. Some departments have 5 associates and 2 supervisors. Pro or con depending on who you ask.

    Advice to ManagementAdvice

    As long as the company is profitable, don't change a thing.

    Recommends
    Positive Outlook
  6.  

    Ive never worked for this company. I worked for the detroit news in free press for 12 years. I also clean homes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server House Keeping in Livonia, MI
    Current Employee - Server House Keeping in Livonia, MI

    I have been working at Marriott

    Pros

    I have excellent communication skills work very well with othersexperienced with cleaningfinishing my degree in business

    Cons

    only downfall to my situation is the fact that I've never actually done housekeeping

    Advice to ManagementAdvice

    I'm open to anything additional available preferably housekeeping or being a server for I have catered for a number of years as well

    Recommends
    Positive Outlook
  7.  

    Great people and company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Schedule flexibility, benefits are great. Managers encourage training and growth.

    Cons

    None really come to mind.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    starting over

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Marriott is a 5 star company

    Cons

    sometimes employee need a wake up call

    Advice to ManagementAdvice

    make it easier to use web site

  9.  

    Marriott is a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Oakland, CA
    Current Employee - Night Auditor in Oakland, CA

    I have been working at Marriott

    Pros

    Good training, ability to move up in the company, management is good

    Cons

    Pay was minimal, new managers needed more initial leadership training.

    Advice to ManagementAdvice

    Continue training and following up with managers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    If the hospitality industry is your passion, Marriott is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Manager in Washington, DC
    Current Employee - Event Manager in Washington, DC

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Marriott has a fun, family like culture. An open door policy applies among all levels of associates at the property level. Development and growth within the company is highly encouraged. The way to be promoted is to transfer between different hotels, and sometimes across disciplines.

    Cons

    Like any job in the hospitality industry, the work-life balance is tough. For hourly associates, schedules often come out weekly, on Thursdays before the coming week. This makes it very difficult to plan your life with family and friends. Managers are required to work a minimum of 50 hours per week, and 55-60+ is more typical.

    Advice to ManagementAdvice

    Be careful of how much you push or overload people. Overloading an associate or manager "for their own development" may just push good talent out instead of up.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company Great Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Bethesda, MD
    Former Employee - Intern in Bethesda, MD

    I worked at Marriott as an intern (less than a year)

    Pros

    Great deal on hotels, good corporate culture, quality of co-workers, gym

    Cons

    it would be nice if they gave free lunch

    Advice to ManagementAdvice

    give someone a good yelling once in awhile

    Recommends
    Positive Outlook
    Approves of CEO

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