Marriott Reviews

Updated July 27, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
656 Ratings

Pros
  • Marriott really focuses on a good work-life balance (in 39 reviews)

  • Great benefits a lot of recondition programs (in 80 reviews)

Cons
  • Work/life balance can be hard with certain jobs (in 50 reviews)

  • Long hours when the hotel is busy (in 79 reviews)

More Pros and Cons

1,911 Employee Reviews

Sort: Popular Rating Date
  1. Concierge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott (More than a year)

    Pros

    Great company who takes care of employees

    Cons

    Management unknowledgeable. Isnt alwags supportive of advancement


  2. Employee at Springhill Suites by Marriott

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in San Antonio, TX
    Former Employee - Front Desk Associate in San Antonio, TX

    I worked at Marriott

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A lot of hours for work. Respectable workplace. High energy work environment.

    Cons

    A stressful work environment. Lack of mutual respect of employees.

    Advice to Management

    Hiring employees as soon as you know you need to hire would be my best advice.


  3. Good summer job, not great for long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Santa Ana, CA
    Former Employee - Front Desk Associate in Santa Ana, CA

    I worked at Marriott

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not a difficult job to do and you have a lot of down time in between check ins and outs

    Cons

    Hard to move up in the company without transferring to a bigger location even then it's not easy to transfer to full service


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  5. Can't complain

    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA

    I have been working at Marriott full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    My property takes care of us for the most part. Good hours for over time.

    Cons

    I hate my coworker - needs to pay more


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Manager in Charleston, WV
    Current Employee - Event Manager in Charleston, WV

    I have been working at Marriott full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You will work with many different types of people which makes the work always changing and fun

    Cons

    Work weeks for managers are based on 50+ hours worked a week, depending on the department that number could be higher

    Advice to Management

    Marriott's mantra is to take care of their employees and they'll take care of the guest. Don't let scores cloud your judgment. Acknowledge the individual not the score


  7. Front Office Trainer and Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Trainer in Little Rock, AR
    Current Employee - Front Office Trainer in Little Rock, AR

    I have been working at Marriott full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It allows you to have a great interim step between associate level and operations. It shows what taking on true responsibility is and how much you've truly grown since you've started. You start to see the things that you used to mess up on in other associates and it brings you great joy to not only be able to solve the issue, but also to be able to teach a new associate how things work. Do good, feel good definitely.

    Cons

    Being in a leader/supervisor position isn't as rewarding as operations is. Most of the stuff the AFOM or FOM don't want to do just gets passed onto you. It's a great intermediate step between associate and management but there's that awkward feeling between you and your co-workers on where you stand in position of power.

    Advice to Management

    I've worked at a few Marriott properties and the best advice that I can give to management would be to listen to your associates. Although it might not be everyone's chosen career path it doesn't mean that an associate level opinion isn't as important as a FOM or an AFOM.


  8. cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Santa Clarita, CA
    Current Employee - Research Associate in Santa Clarita, CA

    I have been working at Marriott full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    kitchen worker Assisted with meal preparation as needed Fixed beverages, salad sandwiches , snacks, and simple desserts and cooking different food.

    Cons

    I do better for your hotel restaurants if you teacher the ruled that is what I do and Mexico Tijuana rosarito hotel restaurants


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at Marriott full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place with great benefits

    Cons

    Pay is not that great


  10. Helpful (2)

    A company that you can grow in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audio Visual Technician in Orlando, FL
    Current Employee - Audio Visual Technician in Orlando, FL

    I have been working at Marriott full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid benefits, including reasonably-priced medical and disability coverage; vacation time (2-3 weeks/year); hotel stay discounts; and plenty of opportunities to advance your career or move around with positions and locations.

    Cons

    Work-life balance can get out of whack in some roles depending on business. Working 10+ days in a row or 80+ hours in a week can happen in some positions. Fortunately, it's not every week, but it's enough that it's something to take into account.

    Advice to Management

    The training programs/resources are wonderful, but it would be nice to see some more position-specific training.


  11. Multi-Property Systems Manager

    Current Employee - Multi-Property Systems Manager in New Orleans, LA
    Current Employee - Multi-Property Systems Manager in New Orleans, LA

    I have been working at Marriott full-time (More than 10 years)

    Pros

    Marriott puts people first. Marriott also focuses on a good work-life balance.

    Cons

    I have no information to enter here.



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