Marriott Reviews

Updated August 3, 2015
1932 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
662 Ratings

Pros
  • Marriott really focuses on a good work-life balance (in 39 reviews)

  • Great benefits a lot of recondition programs (in 80 reviews)

Cons
  • Work/life balance can be hard with certain jobs (in 50 reviews)

  • Long hours when the hotel is busy (in 79 reviews)

More Pros and Cons

1,932 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Excellent company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The community atmosphere is amazing. Everyone is there to help and has a smile on their face. Make sure to choose a position that fits your skills.

    Cons

    You have to work your way up to make a decent amount of money.Make sure to choose a position that fits your skills.

    Advice to Management

    Spend time monthly in the areas that you oversee. That way you really know what goes on in your areas.


  2. Marriott: A Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great room discounts for employees, friends and family members. Weekly pay for employees. The benefit plans are very nice including the cost.

    Cons

    Not all employees are unionized. Union representation is limited by hotels and not all departments have a union. This leaves some employees lacking with worker rights.

    Advice to Management

    There is opportunity for management. However, it may require frequent relocation depending on your career goals and where the next position you are interested in is located.


  3. At Your Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Recommends
    Recommends

    Pros

    Great environment. Good benefits including discounted hotels, health insurance, stock investing, and

    Cons

    When it comes to transferring, it's all about who you know. Not what you know

    Advice to Management

    It seems like management moreso looks out for themselves than their employees. Management should listen to the hourly employees more; especially on their intake on what to improve with GSS scores and overall hotel


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Room Operations Voyager review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Voyager in Arlington, VA
    Current Employee - Operations Voyager in Arlington, VA

    I have been working at Marriott full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    The best thing about this company is that if you're willing to be patient and put in your time and have ambition, you WILL be able to make a career with consistent promotions. The work is busy, as with many positions in the hospitality industry, but it is fast and most days fly by.

    Cons

    With this position, the hours can be pretty terrible and long. You are paid hourly, and are considered an entry level manager without any previous experience. You will no doubt be working a majority of the holidays (christmas, july 4th, new years eve) and have to work many Friday and Saturday night shifts which are the most difficult in terms of customer base. Make sure to befriend your bosses boss, as he/she will be the one to propel you to another position after your program is over.

    Advice to Management

    Keep the shifts fully staffed and make a rotating schedule so that employees know the exact days that they will have off. Empower your associates, do not micromanage.


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Bethesda, MD
    Current Employee - Manager in Bethesda, MD

    I have been working at Marriott

    Pros

    Cares about employees and has great benefits

    Cons

    Lateral moves are competitive and can be tough to move up unless you find the right space.

    Advice to Management

    Always keep improving


  7. house keeping

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    I would love to have the opportunity to work for Marriot as a house keeper. I'm a people person who likes to be neat and organized

    Cons

    The only con is that I've never worked at the Marriott would love the chance to. Won't let your company down

    Advice to Management

    People love to meet a good honest hard worker like me.please give me a chance to work for your company. Hope to hear from you soon


  8. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Dania Beach, FL
    Former Employee - Front Desk in Dania Beach, FL

    I worked at Marriott part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexibility, discounts, raise every year, management was supportive

    Cons

    Compensation, didn't see opportunity to advance in company


  9. Helpful (1)

    Good summer job, not great for long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Santa Ana, CA
    Former Employee - Front Desk Associate in Santa Ana, CA

    I worked at Marriott

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not a difficult job to do and you have a lot of down time in between check ins and outs

    Cons

    Hard to move up in the company without transferring to a bigger location even then it's not easy to transfer to full service


  10. hospitality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployed in Upper Marlboro, MD
    Former Employee - Unemployed in Upper Marlboro, MD

    I worked at Marriott part-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great management and great upward mobility opportunities.

    Cons

    More team/employee events.. Give me a job.?

    Advice to Management

    More employee relations events.. To respect and learn of other cultures.


  11. great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good room for growth, long term positions.

    Cons

    Limited arena...salary, politics, Mgmt



Showing 1,932 of 2,000 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.