Marriott
3.7 of 5 1,168 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.7 1,168 reviews

                             

89% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(366 ratings)

76% of employees recommend this company to a friend
1,168 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Marriott offers employers a real work life balance depending on the position that you are in"
    in 27 reviews
  • "Great benefits such as steeply discounted hotel rooms when traveling"
    in 55 reviews
Cons:
  • "Salary, Management does not listen, work life balance does not exist"
    in 35 reviews
  • "Some times the demands to work long hours proves to be a burden to associates family members"
    in 57 reviews
  • Show more review highlights

Reviews

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    • Approves of CEO

     

    Wonderful Employer

    Guest Service Representative (Former Employee)
    Memphis, TN

    ProsThey really try to promote from within. They are willing to train you and offer online classes but the best opportunities come from hands on experience. Benefits are pretty ok.

    ConsYou have to be in really good with management to really see promotional opportunities. They could train little better, they have a tendency to follow the sink or swim ideal.

    Advice to Senior ManagementTry to make opportunities more available to employees instead of trying to trap them in one position.

    Yes, I would recommend this company to a friend

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    Great company to work for!

    Anonymous Employee (Former Employee)

    ProsBenefits, Room Rate Discounts and so much opportunity world wide. Lots of training and corporate affiliated discounts. Pretty Solid pay all the way around.

    ConsAs an entry level employee I found it very hard to break the barrier for a promotion. Yes there is a ton of opportunity but it feels like you've really got to know someone in management to get up there.

    Advice to Senior ManagementLook for the young professionals who are truly passionate about hospitality!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    wRTt

    Intern (Current Employee)
    Miami, FL

    Prosgoog, comfortable, nice ambiance, good managers

    Consthe compensation is a little low

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great Company...too much reorganization

    Anonymous Employee (Current Employee)

    ProsSpirit to serve is a way of life, not just a motto. Great culture, management and brands. Associates truly care about the work they do. Flexible work arrangements are a huge plus.

    ConsFor the past several years there has been constant reorganization, continue to be asked to do more with less. Difficult to advance or transfer to other departments.

    Yes, I would recommend this company to a friend

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    Busy, lots to do

    Anonymous Employee (Current Employee)

    ProsThe company cares a lot about it's employees and has very very low turnover

    Consodd hours, understaffed, and could use a fresh outlook

    Yes, I would recommend this company to a friend

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    Great Quality Company as an associate & customer!

    Group Housing Coordinator (Former Employee)
    Scottsdale, AZ

    ProsQuality of product and the majority of associates, growth opportunity, benefits & perks, company culture, open 24/7 with a wide range of positions and hours, exposure to so may other opportunities. This is a company that truly believes that if you take care of your associates, they'll in return take care of the company [ie. the customer!].

    ConsOpen 24/7 holiday or not, someone has to work and the same political issues you'd face in any other job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Marriott is a great place to work.

    Telecommunications Technician (Current Employee)
    Washington, DC

    ProsMarriott is a great company to work for. Terrific people to work with in the different departments and also able to learn new skills in other departments with a great opportunity to advance in the company.

    Conswhile rewarding work it is also challenging to do your job with so many employees and guest of the hotel that you have to maneuver around in order to complete your work.

    Advice to Senior ManagementCommunicate with employees more to let them know the path of the company and the changes that are going on with the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Wonderful people, excellent benefits, ok pay

    Anonymous Employee (Current Employee)

    ProsMarriott really focuses on a good work-life balance. The people are exceptionally friendly and expectations are reasonable. The associate rates are excellent. There are lots of small advancement opportunities.

    ConsIt can be hard to branch into management because people rarely leave.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Awesome experience, taught me that I can be better and expect more of myself, great people.

    Customer Care and Sales Specialist (Former Employee)
    San Antonio, TX

    ProsMarriott gives great benefits.
    Starting wage is usually between 9 & 12 dollars/hr.
    Always has some sort of benefit/fundraiser going on to help the community.
    Maintains new opportunities for growth.
    If you have issues with someone they have an open door policy.
    Paid training
    Perks
    Discounts
    Total Compensation at high value

    ConsCan get repetitive
    Can get boring if you don't stay active
    long hours
    You have to bid for your schedule
    If you have a change in school schedule, they don't change your schedule immediately (even with proof of school-work conflict) ; it cost me my job and it didn't matter the length I was there 1-2 yrs, or my review status of Satisfactory Performer, or the fact that I always took overtime to help the company. ((Still a good company))

    Advice to Senior ManagementIf someone has a school schedule to work around, you should be able to allow the new schedule to take effect immediately as long as they prove they are in school for the hours they need to be excused. This flaw cost me my job because I was given an ultimatum to choose school or work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Awesome company that truly values it's employees

    Anonymous Employee (Current Employee)

    ProsGreat work life balance and flexibility, amazing benefits, overall great place to work.

    Consnon that are worth mentioning. The pros of working for the company outweigh the cons any day!

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