Marriott Reviews

Updated July 3, 2015
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3.7
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Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
627 Ratings

Pros
  • Marriott really focuses on a good work-life balance (in 39 reviews)

  • Great benefits a lot of recondition programs (in 80 reviews)

Cons
  • Work/life balance can be hard with certain jobs (in 50 reviews)

  • Long hours when the hotel is busy (in 79 reviews)

More Pros and Cons

1,843 Employee Reviews

Sort: Popular Rating Date
  1. Review for Marriott

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Amsterdam (Netherlands)
    Current Employee - Front Desk Receptionist in Amsterdam (Netherlands)

    I have been working at Marriott (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company culture is very good and they take care of their employees

    Cons

    working hours can be stressful

    Advice to Management

    increase salary for operational level employees


  2. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Cook in Orlando, FL
    Current Employee - Lead Cook in Orlando, FL

    I have been working at Marriott full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Many benefits for employees to help with their jobs and take care of their families. Their is much respect and family oriented considering how Marriott started. Their is many opportunities to grow if you work hard and go the extra mile to care for yourself, your team and the guests.

    Cons

    As any other place, sometimes under management is overlooked.

    Advice to Management

    Listen to what all have to say. They may be on to something...


  3. Helpful (1)

    VIP Concierge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Given authority to solve problems for guests. Flexible hours. Great team to work with. Good food and fantastic guests. People generally did it because they enjoy working with people in customer service.

    Cons

    I usually worked alone in the lounge, so i couldn't get to know the team as well. Strict policies, which are good to have, but one of our security guys was a bit intense.

    Advice to Management

    Continue to give authority to your employees to make the guests stay absolutely perfect. Love the idea that if we invest in our staff, our staff will invest in the guest and the guest will come back again.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Solid management, fair pay, coworkers worth keeping around.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Redcoat Ballroom Concierge in Anaheim, CA
    Current Employee - Redcoat Ballroom Concierge in Anaheim, CA

    I have been working at Marriott full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Room to grow in company! Good benefit plan. Most employees stay with the company long-term, which means employees are very knowledgeable.

    Cons

    It's a big corporation, there is not much freedom in how things operate. Also, there seems to be a high turnover rate in management which means staffing levels fluctuate a lot.

    Advice to Management

    Create opportunities for increasing levels of compensation for managers/employees who stay in their current positions, instead of having managers who are constantly looking for other jobs/hotels.


  6. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Teamwork, accountability, pay, training, morale building activities, Paid time off

    Cons

    change of management, policies, progression at same property,


  7. Helpful (1)

    good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Denver, CO
    Current Employee - Front Desk Agent in Denver, CO

    I have been working at Marriott

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    over time, flexible hours, good staff

    Cons

    unpredictable schedule and long hours,


  8. Helpful (2)

    benefits are great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Diversity, tuition reimbursement, benefits, work life balance

    Cons

    Housekeeping lowest paid with hardest job

    Advice to Management

    do more hands on help with employee instead of dictating


  9. Helpful (2)

    sever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Love Being A Waiter/Sever Because I Always Give A 100% Service in Brooklyn, NY
    Former Employee - I Love Being A Waiter/Sever Because I Always Give A 100% Service in Brooklyn, NY

    I worked at Marriott full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Am a team player honest hardworking great at customer service

    Cons

    My down side is waiting too long for my customers order working with dishonest coworkers

    Advice to Management

    My advice to my manager is respect, Respect goes bought ways


  10. Helpful (1)

    Front desk agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible, very laid back great hours of course only 3 shifts to choose from staff very friendly

    Cons

    The pay is 9/hr and being a single mom in school full time is a pain


  11. interiors design and PM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Bethesda, MD
    Former Employee - Project Manager in Bethesda, MD

    I worked at Marriott (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Greatest people to work with

    Cons

    There are no cons only pros

    Advice to Management

    keep it up



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