Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated December 24, 2014
Updated December 24, 2014
1,455 Reviews
3.7
1,455 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
498 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company with a focus on the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales and Marketing in Los Angeles, CA
    Current Employee - Director of Sales and Marketing in Los Angeles, CA

    I have been working at Marriott full-time (more than 10 years)

    Pros

    Stable and good values and good benefits. Love the people

    Cons

    Pay is lower and the work/life balance Is not important to company.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent

    I have been working at Marriott full-time

    Pros

    Room for growth, room discounts, company truly cares about workers.

    Cons

    Management is overworked, pay can be higher

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Bismarck, ND
    Current Employee - Front Desk Agent in Bismarck, ND

    I have been working at Marriott

    Pros

    Structure and consistency with management. Flexible schedule.

    Cons

    Boring job at times, lots of down time.

    Recommends
    Positive Outlook
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  5.  

    It was a great paying first job. If you get to know managers well it pays off to be good friends with them.

    Current Employee - Lifeguard in Grapevine, TX
    Current Employee - Lifeguard in Grapevine, TX

    I have been working at Marriott part-time (less than an year)

    Pros

    Great Pay. Great atmosphere.

    Cons

    Alcohol is sold to customers at pool, and it is hot outside in the summer, so they can get a temper real quick.

    Advice to ManagementAdvice

    Make sure you check in on the employees and see if they have any complaints you can fix.

  6.  

    Overall great experience as a Lifeguard at Gaylord Texan's Paradise Springs (run by Marriott)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Grapevine, TX
    Former Employee - Lifeguard in Grapevine, TX

    I worked at Marriott part-time (less than an year)

    Pros

    More than adequate pay for a lifeguard. Training through Ellis and Assoc. Paid hourly wages throughout training and in-services. Really awesome co-workers and Lifeguard Leads. It was my understanding that it was fairly easy to get promoted to a Lead if you had worked a previous summer.

    Cons

    There was a pretty tedious "New STAR Orientation" that was almost useless for lifeguards, as we worked at a separate facility. But it was only two days and we were paid hourly wages for the entire thing. Not good if you're looking for a permanent position, as lifeguarding is seasonal.

    Advice to ManagementAdvice

    Consider omitting Paradise Spring staff from New STAR Orientation, as it mostly covers hotel policies that do not apply to Paradise Springs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    A good company on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Marriott

    Pros

    Marriott really seems to care about it's employees. Managers were great to work with and for the most part they were open to hearing your suggestions.

    Cons

    Obviously every location is different. In some places the work environment was better than others but over all Marriott is a good place to work.

    Recommends
  8. 2 people found this helpful  

    F&B Manage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Great company to work for, Nice environment & fun people!

    Cons

    Not very flexible schedule as for holidays, okey pay but it is like any other hotel business.

  9.  

    A pretty great and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate
    Former Employee - Front Desk Associate

    I worked at Marriott

    Pros

    Co-workers are super friendly and fun, guests are pretty great with a lot of regulars

    Cons

    A lot of guests come in thinking they're staying at the Harbor or will be able to see the stadium from their room and are disappointed.

    Recommends
    Neutral Outlook
  10.  

    Feels like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Agent in Toronto, ON (Canada)
    Current Employee - Guest Services Agent in Toronto, ON (Canada)

    I have been working at Marriott part-time (less than an year)

    Pros

    Competitive pay, competitive discounts, managers are empowering, great communication between managers and staff, high care and attention for guests

    Cons

    Little communication from brand manager/franchise manager

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, great team, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Receptionist in Paris (France)
    Current Employee - First Receptionist in Paris (France)

    I have been working at Marriott full-time (more than an year)

    Pros

    Associate discounts, Team building, Associate Week, good team spirit and good management...

    Cons

    Extra hours, lots of standards and procedures

    Recommends
    Positive Outlook
    Approves of CEO

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