Marriott

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Marriott Reviews

Updated February 26, 2015
Updated February 26, 2015
1,579 Reviews
3.6
1,579 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
551 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    never

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper
    Current Employee - Housekeeper

    I have been working at Marriott full-time (more than a year)

    Pros

    I will bring great service and keep custmers happy

    Cons

    there are no downsides I love what I do and enjoy it

    Advice to ManagementAdvice

    my advice is to keep your custmers happy and safe

    Recommends
    Positive Outlook
  2.  

    One of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in San Antonio, TX
    Former Employee - Bartender in San Antonio, TX

    I worked at Marriott part-time (more than 3 years)

    Pros

    Marriotts philosophy is that if its associate love their work then the customers will love their experience.

    Cons

    Long work hours and high stress during the busy season

    Recommends
    Positive Outlook
  3.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Voyager
    Current Employee - Voyager

    I have been working at Marriott full-time (more than a year)

    Pros

    Lots of new innovative things coming

    Cons

    needs to find ways to attract and retain their millennial employees

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Favorable experience working at Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Marriott full-time (more than a year)

    Pros

    Marriott does a good job helping with personal development and ensuring that its employees are on track to meet their career goals. Great tradition and history as well.

    Cons

    Old fashioned values guided the company. Supposedly this has changed in the last two years. Lack of educated employees at the hotel level.

    Advice to ManagementAdvice

    Institute a standardized hiring process for finding exceptional talent from undergraduate universities and from graduate universities. Less emphasis on adhering to policy.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservationist in Solon, OH
    Current Employee - Reservationist in Solon, OH

    I have been working at Marriott full-time (less than a year)

    Pros

    The customers love talking to them and making them happy

    Cons

    the personalties of people I work with. Most of them are very nice and others are just haters

    Advice to ManagementAdvice

    stop being so touchy about rulesor being negative about an employee and think positive sometimes about others

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in New York, NY
    Current Employee - Front Desk Agent in New York, NY

    I have been working at Marriott full-time (more than a year)

    Pros

    Love how they treat their employees

    Cons

    Benefits plan isn't the best

    Advice to ManagementAdvice

    Get better insurance

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    nice place but no advance in pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Breakfast Attendant in New York, NY
    Former Employee - Breakfast Attendant in New York, NY

    I worked at Marriott part-time (less than a year)

    Pros

    meet cool people work independantly

    Cons

    manager is spastic, get angry easily, not professional

    Recommends
    Neutral Outlook
  9.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Good name, however that can only take you so far.

    Cons

    Too many management companies bidding on how low they can run a a Marriott. Marriott corporate cannot compete with these low baller management companies. Associate suffer with less benefits and less pay.

    Advice to ManagementAdvice

    Try to reach for longevity goals, not short term investor goals.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Great people and great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Architecture and Construction in Bethesda, MD
    Current Intern - Architecture and Construction in Bethesda, MD

    I have been working at Marriott as an intern (less than a year)

    Pros

    It's hard to refer to Marriott as "a company" after meeting the CEOs and watching them interact with their staff. A truly inspirational place to work where every employee matters. It is easy to be passionate about what you do when those in charge are passionate about you. Good benefits for employees and family with a good community culture.

    Cons

    With the large amount of work assigned, the work-life balance can be very difficult to juggle initially.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Established Company

    Former Employee - Night Auditor in Indianapolis, IN
    Former Employee - Night Auditor in Indianapolis, IN

    I worked at Marriott

    Pros

    Encourage employee empowerment
    Great training initiatives

    Cons

    Low season may affect/ limit working hours

    Advice to ManagementAdvice

    Introduce attractive programs that can be coordinated with authorities (State, Tourism, Religious etc) to provide more initiatives for group bookings to always have high REVPAR

    Recommends
    Positive Outlook
    Approves of CEO

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