Marriott

www.marriott.com

Marriott Reviews

Updated January 28, 2015
Updated January 28, 2015
1,514 Reviews
3.7
1,514 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
524 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Hotel Discounts are awesome benefits

    Cons

    Too political making it difficult to be truthful and get things done quickly

  2.  

    It was a great paying first job. If you get to know managers well it pays off to be good friends with them.

    Current Employee - Lifeguard in Grapevine, TX
    Current Employee - Lifeguard in Grapevine, TX

    I have been working at Marriott part-time (less than a year)

    Pros

    Great Pay. Great atmosphere.

    Cons

    Alcohol is sold to customers at pool, and it is hot outside in the summer, so they can get a temper real quick.

    Advice to ManagementAdvice

    Make sure you check in on the employees and see if they have any complaints you can fix.

  3.  

    Good place to work, not perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bethesda, MD
    Former Employee - Manager in Bethesda, MD

    I worked at Marriott

    Pros

    Steady job, friendly atmosphere, inexpensive gym, good room discount when available.

    Cons

    Extremely consensus-driven, paralysis by committee. Size of company makes intelligent movement difficult. 401k match low compared to other industries.

    Advice to ManagementAdvice

    Need to fix hiring and evaluation processes to quickly identify, acquire, and retain talent and prevent hiring mistakes.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    The JW Marriott Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doorman in Grand Rapids, MI
    Former Employee - Doorman in Grand Rapids, MI

    I worked at Marriott

    Pros

    Fun environment, meet celebrities, big tips, valet crazy cool cars

    Cons

    health insurance, winter, slow times = no tips

    Advice to ManagementAdvice

    Promotions

    Recommends
    Neutral Outlook
  6.  

    Overall great experience as a Lifeguard at Gaylord Texan's Paradise Springs (run by Marriott)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Grapevine, TX
    Former Employee - Lifeguard in Grapevine, TX

    I worked at Marriott part-time (less than a year)

    Pros

    More than adequate pay for a lifeguard. Training through Ellis and Assoc. Paid hourly wages throughout training and in-services. Really awesome co-workers and Lifeguard Leads. It was my understanding that it was fairly easy to get promoted to a Lead if you had worked a previous summer.

    Cons

    There was a pretty tedious "New STAR Orientation" that was almost useless for lifeguards, as we worked at a separate facility. But it was only two days and we were paid hourly wages for the entire thing. Not good if you're looking for a permanent position, as lifeguarding is seasonal.

    Advice to ManagementAdvice

    Consider omitting Paradise Spring staff from New STAR Orientation, as it mostly covers hotel policies that do not apply to Paradise Springs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Marriott hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good management, good environment, would recommend.

    Cons

    very corporate but works to advantage because very organized

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A good company on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Marriott

    Pros

    Marriott really seems to care about it's employees. Managers were great to work with and for the most part they were open to hearing your suggestions.

    Cons

    Obviously every location is different. In some places the work environment was better than others but over all Marriott is a good place to work.

    Recommends
  9.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Great experience managing people. You're able to get involved in a lot of different areas and propose ideas, processes, etc. that you feel will have a high impact. Good amount of vacation time. Lots going on within the company so there is a lot of energy and opportunity.

    Cons

    Working in an industry that is always open 24/7 can be challenging and make work/life balance difficult. For management, you sometimes have to work a lot! Also, the work can be somewhat seasonal depending on location, hotel, etc.

    Recommends
    Positive Outlook
  10.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Bethesda, MD
    Current Employee - Marketing Director in Bethesda, MD

    I have been working at Marriott full-time (more than a year)

    Pros

    Extremely hard-working team, great group of people, very challenging and mentally stimulating environment

    Cons

    Not a lot of work-life balance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A pretty great and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate
    Former Employee - Front Desk Associate

    I worked at Marriott

    Pros

    Co-workers are super friendly and fun, guests are pretty great with a lot of regulars

    Cons

    A lot of guests come in thinking they're staying at the Harbor or will be able to see the stadium from their room and are disappointed.

    Recommends
    Neutral Outlook

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